Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
1180 results found
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Instructors taking assessments
I was always able to take the tests in the Academy. I found this very convenient as it helped me keep my skills up to date. I cannot do this in Netspace. I was told to create a new student and then use that "dummy" student to take the tests. I would much rather just be able to take the tests as an administrator.
212 votesThe Assessment Viewer is the only solution we are able to offer at this time in order to view exams. If you want to see if the exam is active for your students you will be able to use the ‘Manage Activations’ page or create a test student account to enroll into your course.
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lock downloading of certificates for students
In the Academy Connection, there was option for enabling students to download certificates. Nowadays in NetSpace the certificates are automatically enabled for downloading from the point of student view.
Some instructors requested the feature of Locking download of the certificates as they want to make sure that they (as instructors) will be only one who will sign on that certificate and therefore they do not want to allow students to download the certificates.
Even if the default policy is to allow downloading of certs from student view, it might be good to provide feature of "locking" download of certificates by…
204 votesThanks for your feedback. At this point we are not going to consider this request. You always have the option to print the certificates. With the large number of users, we have a wide variety of needs. The current solution prevents students from not being able to access their certificates.
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Website Speed
Speed to the website is much slower than the previous cisco academy. It can take up to 30-35 seconds just to get to the start screen. I have tried on multiple networks with high speed internet. Assessments will be a real problem if this continues
153 votesHello,
Thank you again for your patience “Website Speed” issue.
We have improved site performance (website speed) by doing the following:
•Streamlining DataBase queries.
•Streaming assets like images, PDFs and large downloadable content directly from the cloud.
•Enabling caching on the loading of some non-time-sensitive data.Please also help us get the word out to other instructors that Cisco NetSpace site functionality and site performance works best when users use the two current versions of the following supported web browsers:
•Mozilla Firefox
•Google Chrome
•Internet ExplorerWhere possible we recommend using Firefox and Chrome browsers for the best site experience, and don’t forget to enable cookies and JavaScript PDF reader in your browser settings.
Thank you,
Kimberly -
choice of 24 hour time format
I hope that you reintroduce the 24Hour clock again as a very large part of the world do not use AM/PM format at all.
147 votesWe know this is very important to many of you. Unfortunately, we cannot make it happen throughout the system at this time, as our LMS does not support a 24 hour time format. We will, however, keep your feedback in mind as we look for a future solution.
Thank you! -
Course Index for ITE 5.0 and CCNA 5.0
Users are asking for a Course Index Tool for the ITE and CCNA 5.0 curriculums.
135 votes -
Allow assessments to be run in the Respondus LockDown Browser
The LockDown browser really does a fantastic job of cutting down on cheating during exams. It completely locks the user into the browser; Alt-Tab doesn't work, Ctrl-Shft-Del doesn't work.
Canvas has the capability of using this feature, but it is not enabled in NetSpace.
It would be very nice to have, at least for custom quizzes.
118 votesThank you for the suggestion to use the Respondus Lockdown browser. We’re very concerned about student cheating and continue to pursue multiple strategies to minimize the impact. After careful analysis and consideration, we have concluded that this technology does not address the issue sufficiently to justify the cost of implementation. We have therefore decided not to implement that feature at this time for the NetAcad program. We value your input and while we may not implement every request, we very much appreciate you taking the time to help us make NetSpace even better. – NetAcad Support
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Institution Student ID is missing in "Grades" and "People"
When instructor create a student class,the instructor may also include "institution Student ID" info when enroll students into the course. While this "institution Student ID" information is not available in gradebook ("Grades") and "People" in Netspace. At this time, "grades" only shows student email as secondary ID, while "institution Student ID" is the best unique ID for class management. Is there anyway to show "institution Student ID" in gradebook in Netspace?
115 votesHello,
Thank you for all of your suggestions and comments. Until we can further develop and analyze the Institution Student ID functionality, we have decided to remove the field from the NetSpace User Interface. I apologize in advance for any frustration this may cause and ask for your patience as we work on the best way to support the Institution Student IDs.
Best,
Kimberly -
CCNA Certification Practice Exam for preparing 200-120 exam
We need to have cumulative CCNA practice Exams which prepare students to take 200-120 exam, as happened for 640-802.
Indeed at the moment there is only a practice exam for ICND1 (located in routing and switching essentials curriculum) and one practice exam for ICND2 (located in Connecting Network)
How can students, who are going to take 200-120 exam, verify their preparation?(since it's not realistic to do different practice exams which cover differents topic)104 votes -
Clear organisation of courses
Hello, it would be great, if in Netspace Home courses could be sorted and organized by Primary and next role of instructor, and then by individual courses - Expl. 1, 2,...
If I have there many courses, it is very confused.
Can you do something with it? Thanks. Ivona86 votesGood suggestion, Ivona. Thank you for your feedback! This will be included as part of the post-login design analysis.
There is no role for primary and secondary instructor. Courses now separate the concluded courses to clean up the active course list. If you still want more organization change for the courses, please provide more details. Tell exactly which pages need to be changed.
-NetAcad Support
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Ability to EMAIL to all students, instructors, etc.
I think it would be a good idea to have the same tool we had in the Academy Connection website to send email to all students and instructors. Not only to the students enrolled, but to ALL students, instructors, coordinators, etc. of our Academy.
If the Academy is an ASC or an ITC, this ability should be extended to send email to the staff of the affiliated Academies.
It would be better if the AC students can be included in the mailing list.
83 votesWe appreciate your feedback, however, at this time we will not be implementing this within the Cisco Academy being able to email students outside of a class they are enrolled in due to Cisco privacy policy. The ASC ability to to email supported Cisco Academies is in progress.
-NetAcad Support
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Put again the "Search" tool in the Curriculum text
The "search" tool (the magnifier) appeared in the Netacad Platform for the CCNA courses, and was a great tool to easily locate a single word or expression in a whole Semester pages. Please add it again, guys!
76 votes -
Bring back proper CCNP support.
My idea is simple.
Bring back full curriculum support for CCNP v7 including online curriculum, and presentation materials of the quality we were used to. I hate to see the jewel in the crown of the Academy program be so neglected. Maybe student numbers are low for CCNP, but this is excellence, the progression students should aspire to. Cisco should support this.
Andy
74 votesClosed - Cold Storage ·AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded
Thank you for your feedback.
We do provide same level of support for CCNP R&S 7 as for CCNP R&S v6. The development of CCNP R&S curriculum is a collaboration between Cisco Networking Academy and CiscoPress, it is to ensure we could offer up-to-date curriculum in a timely manner when certification exam changes. CiscoPress offers Foundation Learning Guide books and ebooks that could support teach the new CCNP R&S. There are also additional learning materials provided by Learning@Cisco that could support instructor teaching and student self-study in the Cisco Learning Network: https://learningnetwork.cisco.com/community/certifications/ccnp -
Test Bank for Exam integrity
You need to develop a bank of 50 questions per chapter. Pull 10 of those questions for quiz. 20 of those questions for Chapter exam and then use 5 from each Chapter on the final.
You add or replace one question in each chapter every 3 or 4 months. Make sure the newest reworded question is selected for the final.
I have already seen final exams from the new material being posted in forums.
This would give us new fresh finals every semester and would greatly reduce cheating.
For someone to cheat they would have to memorize all 550 questions…
72 votes -
Security curriculum download
Please make the security curriculum available for download. Having a local copy of the curriculum is faster for our students to access and we do not have to manage (as much) around outages!
55 votesClosed - Cold Storage ·Cisco policy has decided that CCNA Security will not be available as a downloadable package.
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Turkish Language Option of Cisco NetSpace
Hi All,
We first submitted the Turkish Languages Cisco Netspace about selection "Share Idea" on Jan 23, 2014. Canvas Instructure system has completed the transition to the Turkish Language. We have a request of Turkish translation of Cisco Netspace to Instructure after supporting the implementation of Canvas. You may Netspace Cisco scheduled this issue.Thanks
Previous Idea Link : http://netspace.uservoice.com/forums/168832-instructor-feedback-forum/suggestions/5408267-netspace-turkish-language-translation
45 votesHello Oguzhan and others,
At this time, we’re not ready to support a Turkish translation of NetSpace. Once we are ready, we will let you know.
Thank you,
Kimberly -
Having several sections within the same class
On Netspace it is possible to define groups of students for grading assignments but it would be even better if the groups of students could be managed as a separate section of the same class.
The class can share content and material, but assignments and dates could be different for different groups.
There is a similar characteristic on Moodle ... I'm not sure about Canvas43 votesThank you for your suggestion, Claudia. Per Cisco policy, this will not be implemented at this time.
Best,
Kimberly -
Access to more information about students
Instructors are looking for the way to see more information about students:
- Search function with possibility to see classes on which student was enrolled;
- List of the students in the current academy;
- Student performance in dropped, completed and current courses.
43 votesTo see complete information about any students in your own courses, Start by clicking on the course name to enter the classroom environment. After you are in the course:
1) Select People link from the left menu
2) Select a student’s name in your roster; on the right, you will see a menu of information options:
• Analytics — allows you to see a summary of all classroom activity for a student, compared to other students in the class
• Grades — summary of all grades for this user
• Send Message — direct link to send a message to this student
• Interactions with You — summary of all interactions with this student
• Access Report — displays a report of Content, Times Viewed, Times Participated, and Last ViewedTo see student and course information outside of your own classes, the NetAcad Contact of your academy must give you…
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Deactivate ALL activations when a course is deleted
If you activate exams in a class and then need to delete the class for whatever reason, the activations still remain active. This creates 'Inactive' status in another class once created. It would be nice to have all activations automatically deactivated when a course is deleted.
39 votesPlease review the FAQ in Cisco NetSpace FAQs and Tutorials resources titled “Bulk Assessment Deactivation”
-NetAcad Support
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Glossary
Make a course related glossary available for reference throughout all chapters but, obviously, not exams or quizzes
35 votesHello,
I’m not sure if you saw Thanh Le’s comment, so I’m posting it here:The glossary feature was removed from the CCNA R&S curriculum due to the low level of usage and to allow us to focus our resources on the curriculum, assessments, Packet Tracer activities, and enhancements such as mobile access. We will revisit the prioritization of this feature if it becomes more important to the NetAcad community.
Thank you,
Kimberly -
Ability to add observers/assistants/contact/(non-qualified instructors) to the class
Instructors are asking about ability to add observers/assistants/contact/(non-qualified instructors) to the class.
34 votesThank you for the feedback, Michael. This will continued to be looked at for the possibility of future implementation.
- NetAcad Support
