Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
1180 results found
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1 vote
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Vouchers for Instructors that need to re-certify
Can Cisco provide a method where current instructors can get a voucher for the exams to re-certify certifications.
1 voteHi Richard,
So unfortunately, vouchers for instructors apply only to newly qualified instructors, e.g. instructors who just joined the program or existing instructors who have just qualified to teach a new (for them) curriculum. E.g. an instructor who was previously teaching IT Essentials and then gets qualified to teach CCNA Discovery, will become eligible for a CCNA Composite voucher.
We do realize though there is tremendous demand for vouchers from instructors and given our limited supply of them, we are working on ways to make them available via rewards and incentives. For example, this year, instructor vouchers were awarded at instructor conferences and have also been used as part of the new Rewards and Recognition program for some instructors who met particular milestones or other criteria.
Thank you for your feedback. I hope this helps!
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Provide better summary pages for instructors
Instructors need to be able to view overall status and schedules of assessments in order to confirm that due dates match the syllabus or course plan. For example, if due dates are already set in the course and the instructor needs to adjust the course, there should be a single page for that. It is horrible to have to click ten times on each exam, wait for the server, correct a date, wait for the server, save the changes and go back to the main page.... wait for the server .... repeat...
4 votesHi Arthur and others,
I’m posting Telethia’s comment below:Arthur,
There is a Current Activation Page that can be launched from the Activation Tool. Click on the Activation Tool in the left hand nav. Click on Manage Activations, then Current Activations. That should display all of your chapter exams that are activated. It does not display finals or PTSA exams. You can also click on the “Students” tab for an activation and deactivate it or allow an additional attempt per student. If you need to go back and reactivate that chapter exam then click the “Activation Tool” link in the top gray bar on that page and it will allow you to modify.
Best,
Kimberly -
More assistance with assessment
More online assessment instead of exams
1 vote -
Final Result
Could you please not average the Practice Final Exam and Final Exam or at least give us a choice. I only use the Final Exam as the student result and the gradebook becomes confusing for both students and me.
1 voteHi Margaret,
The Practice Final Exam can be moved to another assignment group and weighted as zero. The Weighting Assignments tutorial is a good reference. It is available from the NetSpace home page > Programs > NetSpace Tutorials. I hope this helps! -
Modify items for final exam
Permit instructors to choose items for final exam
22 votesThank you for your feedback, Abdelkader, however, since Final Exams are tied to Certification Vouchers, we are not able to allow Instructors to modify Final Exam items. -NetAcad Support
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Speed up the timeline for issuing exam vouchers
The 30 days it’s now taking to request and receive the CCNA exam voucher is too long. Our High School Academy also acts as the testing center. It is the only testing center within an hour-and-a-half drive of the Academy. The testing center closes with the Academy during the summer break. In order for the Students to receive the voucher in time to take the Certification Exam before they graduate or leave for the summer, they would have to complete the courses in April. This leaves over a month that the Students have finished the course, but still have to…
1 voteHi Robb,
Thank you for your feedback. We understand that the 21 day processing time presents a burden to our students and instructors. The additional processing time is necessary to prevent fraud and ensure the sustainability of the voucher program for all our students and instructors globally. However, we are working to improve our systems and processes so that we can reduce the processing time. We hope to implement a shorter processing time by the end of the summer. (Northern Hemisphere). -
Change profile information for students bij teacher
It is now impossible for me to change profile information for a student. For this I have to contact Cisco. It would be very handy and faster, for me, to be able to change the profile information (i.e. email adres etc).
3 votes -
Make the course list viewable in its entirety!!!
On the NetSpace Home page the main thing I have to do under "Teach" --and I have to do this countless times a week-- is to handle courses from the list. At this point I don't need to see all that other stuff on this page. OK, if you have to put it there, I can live with it, BUT I don't see why I have to live with it at the expense of what I have to do on this page day in and day out: handle my courses!!!
PLEASE do NOT hide courses from me in a scrolled…
2 votes -
The Mouse gets stuck when moving the divider between the Text and the graphic
Keep the Text Area one size .... BUT, Allow for INCREASING the font size, ZOOM... Many students may NEED this feature...
Why 4 clicks to Get to EVERYTHING...
NO Progress Bar at the bottom... having the Labs/pages expandable in a separate column is a waste of space
The MOUSE STICKS
1 voteThis looks like a duplicate.
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PC in packet tracer with more than only one Network Inetrface Card
why not the pc in packet tracer dosn't have more than one NIC?
it sems to be usefull to simulate reel situation, even usine notebooks that offen with one ethernet NIC and Wirefless card
3 votes -
ASCs need notification of pending alignment requests
Submitting the attached feedback received from ASC NetAcad Contact Dave Hoover @ AIM Institute-
From: Dave Coover [mailto:dcoover@aimforbrilliance.org]
Sent: Monday, April 22, 2013 9:53 AM
To: Debi Hallman -X (dhallman - Bay Area TechWorkers at Cisco); Clydene Stangvik -X (cstangvi - Bay Area TechWorkers at Cisco)
Subject: Academy in Pending queueDebi & Clydene:
I noticed this morning that I had two academies in my "Pending" queue waiting for me to get back to them about an ASC relationship. I never received an email to tell me that. It would be a nice addition to Netspace if an…
12 votes -
Sharing Students from other Academies
Hi,
I have a student that I am unable to enroll into my current CCNA2 class. He is from a different academy. I cannot find him through the search. Is it possible to share students from other academies on netspace as we did not Academy connection?1 voteHi Selina,
Unfortunately, there is not a way to share students from other academies. The student needs to be created in each academy.
Thank you! -
Multiple Assessment Activation
I would like to have the ability to activate multiple assessments for all or select students, with all of the features just like we had in NetAcad. It took 10 years to get that interface and now we're back to ground zero.
1 voteHi Robert,
Good news! This was just delivered in NetSpace. You can use the Activation Tool on your course home page to activate multiple assessments for any or all students. Thank you! -
ok
ok
1 vote -
lock downloading of certificates for students
In the Academy Connection, there was option for enabling students to download certificates. Nowadays in NetSpace the certificates are automatically enabled for downloading from the point of student view.
Some instructors requested the feature of Locking download of the certificates as they want to make sure that they (as instructors) will be only one who will sign on that certificate and therefore they do not want to allow students to download the certificates.
Even if the default policy is to allow downloading of certs from student view, it might be good to provide feature of "locking" download of certificates by…
204 votesThanks for your feedback. At this point we are not going to consider this request. You always have the option to print the certificates. With the large number of users, we have a wide variety of needs. The current solution prevents students from not being able to access their certificates.
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1 vote
Hi Larissa,
If you go to the Activation Tool on your course home page, under the Advanced Activations, you will be able to set the time for the assessments up to 90 days. The Default Activation is limited to 1 hour. Thank you! -
Unsafe script
When using the latest Google chrome I get a warning about unsafe script. I am getting this when I am a going to assignments and then to chapter 1 exam for exploration semester 4. When I click allow script to run it does load new window and allow me to load the chapter exam.
There is an option to load the script from unauthenticated sources.
I try and teach my students that when this normally comes up you should not go forward for security and other obvious reasons.
I have attached a print screen. I hope this can be fixed.1 voteHi Brian,
This is currently in development. Thank you for your feedback! -
finding students to enroll
Recently I wanted to look for all students that I could enroll. I tried the
same as I did on the old site. No good. The work around I did was search for the vowels a,e,i,o,u. Depending on the vowel used I got most students. I then opened a trouble ticket to see if there was an easier way. I have pasted the response below. I hope that we can go back to the simple method in past."Thank you for contacting the Cisco Networking Academy Support Desk. We appreciate your patience.
The current work around for this, so that…
1 voteThanks for the feedback. There are some enhancements to this area that will be coming out in the next couple of months.
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1 vote
