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Instructor Feedback Forum

Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.

For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.

1180 results found

  1. Only allow students to access NetAcad thru 1 browser at a time

    There is a potential cheating opportunity by students because they can have some else in the world log into their NetAcad ID and write their exams/test while the official student is pretending to write the exam/test. If a student was only allowed to log into 1 browser at a time then some else would not be able to use the same ID at the same time.

    1 vote
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  2. FIBER

    Can some one send us a video or any document that help instructor really instruct student about how to set a ST or other type of fiber cable
    Best regard

    1 vote
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    Please post this comment to the Communities section in Cisco NetSpace to get more feedback regarding those resources other instructors may have.

    -NetAcad Support

  3. Students Employment Status

    I suggest to add an "Update your Job status & Employer " for students so that students can update their job status and instructors/Admins can filter and contact those students who haven't find a Job yet. This will be beneficial for all academies over the world and will help us to know real statistics regarding employment of the academy graduates in each country. It will be also great if we can add to the locator section " Find a Cisco Academy graduate " tab so that Employers can filter academy graduates for a specific course / within a specific criteria…

    1 vote
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  4. Need ability to access more information on a student

    As an academy Manager/Curriculum Lead I would like to look-up a student in my academy and get information about the classes he/she attended during hi/her time in the academy. Sometimes we are asked for information about a student who took a course, say 3 years ago and we fail to give sufficient information about them because the student in question should not be involved. This could be an employer who wants to know a potential employees track record.

    This puts an academy in a weak position and it sometimes tarnishes an academy's image.

    1 vote
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    0 comments  ·  General  ·  Admin →

    Hello Ruhuma, NetAcad Contact’s will have the ability to see the courses their students are enrolled in by following these steps below:

    1. Log in to your Cisco NetSpace account at www.netacad.com
    2. From the ‘NetSpace Home’ page, click on the ‘Manage’ tab.
    3. Click on the name of your academy under ‘Manage Your Institutions’ section.
    4. Scroll over ‘Courses & Groups’ and click on the name of your academy under ‘Managed Accounts’.
    5. From here you will be able to click on ‘Users’ to search or click on their names to see what they have been enrolled in or currently enrolled in.

    -NetAcad Support

  5. stop access to assessments from different devices simultaneously

    If multiple attempts is enabled in assessment activation, same account can be logged in and perform the test simultaneously on different devices. This issue violates the reliability of the assessments. It is much better if logins are limited to one device only. So same accounts can not be accessed from different devices at the same time.

    1 vote
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    0 comments  ·  Assessments  ·  Admin →

    When you create an ‘advanced activation’ you will be able to select ‘approve additional attempts’ if you are worried about students logging in with multiple devices during an exam.

    -NetAcad Support

  6. URGENT: Announcements seem no longer working

    My students say that they are no longer receiving Announcements, neither related to Exams, not generated by me to inform them on news on the course. It seems this happened after the Netacad Home-page was changed recently.
    Marco.

    1 vote
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    0 comments  ·  Canvas  ·  Admin →

    There was an issue which has been resolved. If your students are still not receiving notifications please have them follow these steps to ensure that they have verified their email address in the system in order to be able to receive them:

    1. Log in to Cisco NetSpace at netacad.com.
    2. Click on your name in the upper-right corner.
    3. In your profile, under ‘Notification Preferences’, click on ‘Change Classroom Notifications’.
    4. On this page, in the ‘Conversations’ section, make sure that preferences have been set. The best option would be the checkmark for ‘Notify me right away’.
    From here, to verify your email address:
    5. Click on ‘Settings’ on the left.
    6. On the right, click on your email address.
    7. Click ‘Re-Send Confirmation’.
    8. Please be sure the message appears that says “Done! Message may take a few minutes”.
    9. Close the pop-up box by clicking “Ok, Thanks”…

  7. adding students

    I feel it would be more easier if we have an facility to add student / enroll student in this section

    note: inside course > people >

    1 vote
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  8. STOP concluding classes automatcially

    Stop concluding classes automatically!!! Or have it do it 10 or 15 days after the end date

    This is a VERY frustrating "feature" and causes undue work.

    For example, not all students print their certificates - right away. So, I get several e-mails asking why they can't, and I have to go in and re-enable the class, AND, answer all the e-mails.

    Also, when a student needs and extension, again, I have to go in and re-enable the class.

    1 vote
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    0 comments  ·  General  ·  Admin →

    Hello Rick, thank you for your feedback. The functionality has not changed when an end date is reached, the course is simply moved to the ‘Show Concluded’ side. It still has the same functionality as if you let the end date passed and still accessed the course from the ‘active’ section, but now you can access it from the ‘Show Concluded’ section as to free up room instructors wanted on their ‘active’ section. Students will still be able to access course completion certificates of a course that has the end date passed or even has been manually concluded by the instructor. They will do so from their profile page, if they can’t, then you will want to ensure that you have marked the student as ‘pass’ in the gradebook first. You can still activate exams and students can click on their ‘View Course History’ link to access the courses and…

  9. When creating course, let the instructor choose the defaut academy proposed in the list

    When I click on "create a course", the Academy that appears by default in the form is the first of the list created by alphabetical order. I never use this one. I often forgot to change it, so I'm obliged to delete the course and to create it again within the correct academy, as it is not editable ! It would be nice to give instructors the opportunity to select the default choice.

    1 vote
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  10. 1 vote
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  11. Cybersecurity Course EOC Assessment -> default activation change

    The default activation should be changed so that students are NOT able to see correct answers.

    4 votes
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    0 comments  ·  Assessments  ·  Admin →
  12. Please provide/update Recognition for 2014

    Hello,

    I haven't found any updates fo Recognition Program for 2014.Please update!

    Also, you can put "CCNA Routing and Switching" section.

    Have a nice day,
    Popescu Catalin

    4 votes
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  13. Ability to change certificates language

    Hi,
    I am IT Essential 5.0 instructor.One group of students already finished a course and Certificate of Completion have been generated automatically in Russian language,because the course language was Russian.I wrote to netspace support team and they answered to me that is not possible to generate a certificates in different language because the course were in Russian language.
    I think a posibility of generating Certificates and letters of merit in different languages that course got will be wonderfull for those students which have to find a job in foreighn countries

    4 votes
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  14. need to show selected settings for each activation

    When an instructor is creating an assessment activation, the instructor selects options on whether the assessment requires approval to retake; instructor should re-enable assessment. The selected action settings should appear in the current and expired activations so that an instructor should be reminded of what settings were choosen to assist in troubleshoting re-enable and re-take cases for students.

    1 vote
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    0 comments  ·  Assessments  ·  Admin →

    Menard you will be able to see if any action needs to be taken if the check box is activated and not grayed out for that column in ‘approve additional’ or ‘re-enable’. -NetAcad Support

  15. show statistics on activations for each assessment activation date

    instead of scrolling down the list of students to identify incomplete attempts; complete attempts; pending attempts; approve additional attempts; re-enable incomplete assessment we can have counts for each the mentioned items in the headings so that before you scroll down you have an idea of how many incomplete assessments are there etc . These should apply to current activations

    1 vote
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    0 comments  ·  Assessments  ·  Admin →

    Menard, instead of scrolling you will be able to sort by the column you would like to view by clicking on the arrow next to the column header for activated exams. -NetAcad Support

  16. Security curriculum download

    Please make the security curriculum available for download. Having a local copy of the curriculum is faster for our students to access and we do not have to manage (as much) around outages!

    55 votes
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    2 comments  ·  Curriculum  ·  Admin →
  17. Need to have an administrator role that be added with same rights as an instructor

    I have worked at the Madison Area Technical College Cisco Academy for 13 years. I am certified to teach students in ccna and it essentials. I work with all the instructors here setting up their classes and enrolling their students, turning on exams when needed, looking at student logon issues etc. The new system is frustrating to me as we are an ITC. I would like to be able to be added in an instructor capacity to help the instructors with administrative tasks for their class.

    1 vote
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    Cheryl, additional instructors can be added to a course for this purpose, or the NetAcad Contact role will have this ability to do the administrative work also. -NetAcad Support

  18. Edit student page needs to be inside the curriculum!!!!!!!!!!!!

    The fact that we have to go out of the curriculum to access and edit students is a waste of time and there should at least be a link to edit student enrollment information from the curriculum page.
    Please add a link!!!

    1 vote
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    0 comments  ·  General  ·  Admin →
  19. a batch to resend the invitation to all the students

    Hi,

    It could be nice to be able to resend the invitation to all the students.
    I have a big class to manage...

    2 votes
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  20. 1 vote
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