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283 results found

  1. Text size, white space, web design

    Sorry, your delivered version is exactly at the opposite of what we asked ... See attached file.
    It seems that with canvas, global vue of informations is lost ...

    1 vote
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    0 comments  ·  Canvas  ·  Admin →

  2. Quiz question not giving full marks for correct answer course CCNS R&S Essentials

    In the Chapter 3 Practice Quiz for CCNA R&S Routing and Switching Essentials course, there is a matching question with [not all options are used]. When all 5 are matched correctly, including leaving the unmatched section blank, first the quiz will warn that there is a question unanswered when you try to submit. If you submit anyway, the review shows all 5 choices in the question as correct but only gives the student 1.6/2pts for this question.

    1 vote
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    0 comments  ·  Admin →

  3. Issue: Packet Tracer 7 not connecting anonymously

    I have some freshmen trying to use PT for an exploratory class. Most of them can launch PT 7.0 but a couple of the PC's are requesting a Netacad login. Any thoughts on how I can fix this?

    1 vote
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    0 comments  ·  Packet Tracer  ·  Admin →

  4. Netacad Login fails the first time !!!

    The first login attempt to Netacad fails every time. Please FIX it !!!

    2 votes
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    16 comments  ·  General  ·  Admin →

  5. better image for course sequence

    This jpg of the course pathway (attached) is very helpful; would it be possible to get a better quality image?

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →

  6. Network Fundamentals 5.2.3.1

    Some of the information is not clearly stated. Most Cisco switches and Ethernet NICs default to autonegotiation for speed and duplex. Gigabit Ethernet ports only operate in full-duplex. At a 1000 Mbs on Rj45 it is hard coded to full duplex and it is not even a configurable setting. So, the statement above that for example the NIC can operate at full or half duplex is somewhat misleading and incorrect.

    1 vote
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    0 comments  ·  General  ·  Admin →

  7. Packet Tracer Assessments WORKS POORLY or not at all

    The Packet Tracers assessment questions HAVE NEVER WORKED reliably. Can the Network academy please overhaul how this work.

    Currently, the only way I can get it to launch is with chrome and our college does not support chrome in our lab environment. Even then it works about 60% of the time. It just gets stuck with the loading bar making no progress.

    3 votes
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    0 comments  ·  Assessments  ·  Admin →

  8. Rename "Activation Tool" to Assessment Center

    On the Course Home page it would make sense to rename Activation Tool on the left menu to Assessment center because that is the heading of the page that link takes you to, plus it is more meaningful because the Assessment Center allows you to do more than activate assessments - such as view exams and students attempts.

    3 votes
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    0 comments  ·  Canvas  ·  Admin →

  9. Problem with Exam Voucher

    I have been trying to get help with a problem with a student voucher for the CCENT exam and I can't get any help. I submitted two support tickets. The online chat does not work. I tried calling 1-877-404-3929 for support and it is always busy. I contacted my regional director and she told me to go to support chat (which isn't working) I am pulling my hair out trying to get someone to help with this problem to no avail. The voucher my student was issued this summer for the CCENT exam is for the old exam (100-101). All…

    3 votes
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    0 comments  ·  Curriculum  ·  Admin →

  10. Try making an interface that people can actually use, is useful and does not require training to uise

    Simple options for curriculum material viewing
    Bring back downloadable curriculae
    Bring users onto the development teams - use Agile technologies
    Open up learning to those who cannot afford it.

    4 votes
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    0 comments  ·  General  ·  Admin →

  11. 思科网院CCNA1 5.1版本的中文版在线课本与离线下载的课本章节不一致。

    思科网院CCNA1 5.1版本的中文版在线课本与离线下载的课本章节不一致。
    5.1的在线版课本的章节与英文版一致。但下载的离线版，仍然是5.03的中文版的章节。即新版的第7章 IP寻址，第8章 对IP网络划分子网，第9章传输层。旧版的是第7章传输层，第8章IP寻址，第9章对IP网络划分子网.个别章节也有所调整。
    希望及时更新调整为一致。

    7 votes
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    0 comments  ·  Curriculum  ·  Admin →

  12. Make User Login to PT 7 (and 6.3) working!!!

    By clicking User Login NOTHING happens (I guess thousands of Instructors have the same problem...), while by clicking Guest Login,
    the default browser (Chrome 51.0.2704.106 m) starts on the URL: https://www.netacad.com/ptguestlogin/ that then becomes: https://www.netacad.com/campaign/ptdt-2,
    and then the 15" count-down of Guest starts, allowing the user to enter PT, upon a Guest confirmation.

    My PC is a Win 10 Home, with Java 1.8.0_65 and last Flash Win 22.0.0.192.

    To Cisco experts and developers: HELP - HHEELLPP -- HHHEEELLLPPP !!!!!!!!!!!!

    1 vote
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    1 comment  ·  Packet Tracer  ·  Admin →

  13. Current Browser Support

    Can we please get a comprehensive list of which browsers are fully supported in the test environment so as to avoid issues of students being unable to view parts of some questions if using the "wrong" browser

    1 vote
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    1 comment  ·  Assessments  ·  Admin →

  14. Broken Test Question

    Please see the attached question/screenshot from a recent CCNA 1 Final Module Test instance. This question did not have any exhibit to refer to and was witnessed as a problem in IE, Firefox and Chrome

    1 vote
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    Referred to Helpdesk  ·  1 comment  ·  Assessments  ·  Admin →

  15. My CCNA exam discount voucher is pending

    My CCNA exam discount voucher is pending. Is there a problem?

    1 vote
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    2 comments  ·  Assessments  ·  Admin →

  16. Final Exam Activation after Multiple Attempts (>3)

    Had a student that could not take the final exam a 4th time. The solution was to only activate 1 exam. The solution worked, but it is not really a good one for Teachers. There are no notifications to state that student can't be chosen a random exam. The developer of the site must be checking the last exams done and only allowing the non-completed exams through and since he has had 3 attempts all the RANDOM exams have been attempted meaning that he can't take one. Not really a good idea if there is 6 attempts but only 3…

    1 vote
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    3 comments  ·  Assessments  ·  Admin →

  17. Error Report

    The name of our academy appear changed of 15 year certificated that was received; we are the IES Galileo; we use the link in this page
    https://www.netacad.com/group/landing/manage?p_p_id=omni_WAR_omniportlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&p_p_col_id=column-2&p_p_col_pos=2&p_p_col_count=3&_omni_WAR_omniportlet_jspPage=%2Fmanage%2Fview-certificates-of-achievement.jsp

    1 vote
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    0 comments  ·  Certificates  ·  Admin →

  18. Errata in slide

    It seems like there is an error on slide 7.5.3.3 in CCNA 2 RSE. See attached...

    1 vote
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    Referred to Helpdesk  ·  0 comments  ·  Curriculum  ·  Admin →

  19. enrollment

    Give permission to enroll students under instructor lead; i am making it as an compulsory course for Ist year IT Essential Students

    its a wonderful course

    1 vote
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    0 comments  ·  Enrollment  ·  Admin →

  20. URGENT ISSUE - cannot connect, cannot display helpdesk number

    Once I login all I can see is the profile update page over and over. The suggestions say contact helpdesk, but you cannot display that information either

    1 vote
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    1 comment  ·  General  ·  Admin →
    Referred to Helpdesk  ·  Jackie Barker responded

    Hi Ann- Marie,
    Sorry you were having challenges with your profile page. I have forwarded this to the support desk so they can assist you.

    NetAcad Support

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