Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
1180 results found
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Direct Link to My institutions
Usability issue.
When I click "Manage" and then click in one of my institutions, an almost blank page appears (user panel). Then I have to navigate again in "groups and disciplines" menu (that list again all my institutions) to reach my initial goal. Don't you think that there are so many clicks?1 vote -
PT grading multiple "possible" network statements
Give PT the ability to grade multiple "possible" network statements for OSPF or EIGRP? For example, if R1 has a directly connected interface with 172.16.1.1/24. You can enter either:
R1(config)# router eigrp 1
network 172.16.1.0 0.0.0.255OR
network 172.16.1.1 0.0.0.0OR
network 172.16.0.0With the emphasis on OR here. (So students can't enter all three!)
Right now, if a student enters a classful network but the Answer Network is expecting classless, students won't be scored correctly, yet everything works properly.
My only solution so far has been to tell students what is expected (ie. classful or wildcard masks, etc)
If…
1 vote -
Can you make this page save the "items per page" info please
It's annoying on the bandwidth we have to select 50 items per page every time. Can you make the enroll page save the default choice please (per user)
3 votes -
Usability of "My Cases" at Support Desk Communication page limited
Greetings,
The list of my cases opened with Global Support Desk available at the Support Desk Communication webpage is extremely limited. It only lists a time-limited number of cases, and what's worse, it does not allow seeing their contents at all. The "Edit" link with cases that are still open only allows to submit new information but it does not show the entire transcript of the ticket. Closed tickets can not be viewed at all.
The Support Desk tickets should be handled in a way a common bug tracking system would handle them - allowing users to see their complete…
1 vote -
Announcements to a certain e-mail address
Would it be possible to add a field to course announcements where instructor could fill in some e-mail addresses? Through that it would be possible to post an announcement to different group address for example facebook group wall.
1 voteIn the Announcements section you do have the ability to use the ‘RSS Feed’ function by clicking on ‘Add External Feed’. This way you can post on another wall and have it post on the Announcements page as well.
-NetAcad Support
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Intervention of Instrutors
We should interpret that changes must be made to improve and facilitate the paperwork.
Besides using the progracion technical activities should request the intervention of Instructors to complete the cycle.Thank You
1 voteHello Gustavo, can you please explain your idea in a little further detail to know what you mean by ‘intervention of instructors’?
-NetAcad Support
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Reset the Packet tracer EVERY time the user is changed.
I like the fact that when the user is changed, the packet tracer resets. Unfortunately, since this does not happen with "guest," students can still cheat by completing the packet tracer as "Guest" and THEN changing the username. Thus, one kid finishes the assignment as Guest and then passes the "Guest" file around, everyone changes the user name to their name and since the activity does not clear, they can all turn in the same work.
4 votes -
Create a Course Screen
I receive a meaningless error seen in addition to the course creation screen. The start and end dates of the course will be created are different. Nevertheless, I receive an error not before.
1 vote -
Automatic academy role for ASC
It's that time of year again, where a host of academies belatedly contact the ASC to report a change, often in the academy main contact. Those academies that have neglected to, or refused to, create a role for ASC staff cost the ASC time and energy spent in trying to determine who, if anyone, can resolve the issue--and even more time spent by the Cisco Academy Support desk if they have to resolve things. If, when an academy aligns to an ASC, the ASC contact is automatically given a role such as Netacad Staff, all of this effort and time…
1 vote -
CCNP
Want to appeal to cisco not to discontinue CCNP Academy program because more and more Nigeria are now aware of it. Like am current running my CCPN Instructor program with UNIJOS Nigeria and once am done am ready to open up on market by teaching it. Again Cisco should encourage us by making the curriculum material available like CCNA and if possible bring back the voucher if not 100% but there should be a voucher. am LIVING E EMIDOMA form Nigeria just want to make common sense.thank you!!!
29 votesClosed - Cold Storage ·AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded
Thank you for your feedback.
We do provide same level of support for CCNP R&S 7 as for CCNP R&S v6. The development of CCNP R&S curriculum is a collaboration between Cisco Networking Academy and CiscoPress, it is to ensure we could offer up-to-date curriculum in a timely manner when certification exam changes. CiscoPress offers Foundation Learning Guide books and ebooks that could support teach the new CCNP R&S. There are also additional learning materials provided by Learning@Cisco that could support instructor teaching and student self-study in the Cisco Learning Network: https://learningnetwork.cisco.com/community/certifications/ccnp
We do not have plans to extend voucher program to CCNP R&S, current voucher program only apply to CCNA R&S and CCNA Security. -
Allow the NetAcad Contact to activate exams and view the grade books for classes in his academy
Allow the NetAcad Contact to activate exams and view the grade books for classes in his academy without having the right to note the student as Pass or fail in the gradebook.
The NetAcad Contact can be given the right to activate any exam for the classes and also he can view the grade book for any class. So he can follow up with the instructors if needed.
However he will not have the right to note a student as Pass or Fail in the grade book.
The feature was available in the academy connection platform.4 votesHello Jean, NetAcad Contact’s already have this ability in Cisco NetSpace:
1. Log in to Cisco NetSpace and click on your ‘Manage’ tab.
2. Click on the name of your academy listed in the ‘Manage Your Institutions’ section.
3. Scroll over ‘Courses & Groups’ in the upper left to find the ‘Manage Accounts’ section.
4. Click on the academy under ‘Manage Accounts’.
5. Here you will see a list of courses under the ‘Courses’ section, or your can use the ‘Find a Course’ to filter the courses.
6. Click on the course name to be able to view the course as the Instructor does and access their ‘Assignments’ page and ‘Grades’, etc.Thanks!
NetAcad Support -
Make the syntax checker consistent
The syntax checker is a great idea. The syntax checker is no longer consistent. It will only accept one version of the interface ID, sometimes it requires:
s0/0/0
s 0/0/0
serial 0/0/0
serial0/0/0
There is no way for a student to predict which version syntax checker will accept.
Please fix this.1 vote -
one button to copy all the students from pevous calss to a new class
Usually when students graduate the CCNA1(2,3) they are promoted to CCNA2(3,4) class. It would be a great idea to have one buton which move/import all the students to the new created CCNA2 class.
7 votesThis is already a part of Cisco NetSpace. You will be able to follow these steps to enroll existing students from a current or previous course into a new course:
1. Log in to your Cisco NetSpace account at www.netacad.com
2. Click on the ‘Edit’ button next to the name of the course under your ‘Teach’ section.
3. In the student enrollment section click on the ‘Edit’ button and select ‘Add Existing’.
4. Here you will have different options to enroll students, to select from a previous/current course select the academy and course from the drop-down menus.
*If you want to enroll all student check the first check box which will check all students.
5.Scroll down to the bottom to click on ‘Enroll selected stdents’.-NetAcad Support
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Automaticaly deactivate when excluding and activate exams when including a student
Before exclude a student now we have to deactivate exams of this student one by one.
Also when enrolling a new student we have to activate the exams all over again.
Is there any way to do this activations and deactivations automaticaly?1 voteSince you activate the exams when you students are enrolled you will also need to activate it for students who join your class late, or deactivate if they leave early. This is best done through the Activation Tool if you are using the Create Activations or the Manage Activation page in ‘Assignments’.
-NetAcad Support
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Password reset tool for users in the Manage Users Menu
Since the Manage Users tab, add and deletes users, maybe it can also be possible to edit the user's information and have a tool to reset their password from there. If you are an admin, it is quite difficult to look for a user in a class just to reset his password, or edit his account.
1 voteFor security purposes administrators will not be able to edit a user’s information. In regards to resetting a passwords, users will have easy access to the pre-login page (www.netacad.com) to reset their password.
-NetAcad Support
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I takes too mulch clicks to communication with students
It takes too much "clicks" to communicate with students.
Suggestions:
1) Create a link to Inbox at Netspace home page. Now you have to enter in some class to have the link.
2) Inbox link inside a class should be link directly to Inbox class. No you have to browse all classes.1 voteOnce you are on the course home page you will have the ‘Inbox’ link in the upper left. This inbox feature can be used to communicate to all students by class. Click on the ‘contact’ icon to select a class(es).
-NetAcad Support
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Extend HIN end-of-life
I am currently working on some updated labs for the HIN curriculum. I see it as very relevant and most useful as an area suitable for more advanced student projects and for 'contextualising' their knowledges.
Little uses more Cisco gear in practical systems. However it has an 'end-of-life' next year. Can this be improved and extended somehow?
1 vote -
Upgrade the NetAcad & Curriculum Lead's Rights.
Upgrade the NetAcad & Curriculum Lead's Rights.
I have Two ideas:
1st- It's very important to "the NetAcad Contact or the Curriculum Lead" to see in a simple page all the classes that are create and the instructors that are teaching in these classes. This will be very helpful for
2nd- Is to develop a page where the curriculum Lead can use to manage Instructors and the classes they are teaching. So, in case that one Instructor is occupied by (sickness, got a new job in other enterprise, died, etc.), the curriculum Lead can enroll or add new qualified instructor…
1 voteNetAcad Contact’s will have the ability to view (1) by:
1. Click on the name of the academy from the ‘Manage’ tab on the ‘NetSpace Home’ page.
2. Scroll over ‘Courses & Groups’ and click on the name of the academy under ‘Managed Accounts’.
*From here you will be able to click on ‘Courses’ to see a list of courses and their instructors.You will also be able to see (2) by going to the ‘Manage’ tab and clicking on ‘View or Add Enrollments’. Here you will be able to select the academy and course you want to view at that academy in order to ‘Add Students/Instructors’ to the course.
If you have further questions regarding this functionality, then please contact the Help Desk.
-NetAcad Support
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Create resources to recruit new instructors
I'd love to hear what other partners are doing to recruit new instructors. It is becoming very difficult to fill Academy openings in our region--mostly because the IT sector in government and private companies offers higher salaries than in the field of education--and I want to reach recent college grads and others who might want to teach. Anybody got any ideas?
1 voteHello Nancy, have you already posted this question in the Communities. It may get more of a response from others in the Communities section of Cisco NetSpace.
-NetAcad Support
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New Interface
Applies across the board with the Cisco Acedemy.
The interface is terrible and seems to get worse with every iteration. Yes people are not the type you want to use to test interface design. You just end up with the pile of non-sense that is now the Cisco Academy.
1 voteThank you for the feedback, however, can you provide more specific details as to what about the interface that can be improved?
-NetAcad Support
