Greetings,

The list of my cases opened with Global Support Desk available at the Support Desk Communication webpage is extremely limited. It only lists a time-limited number of cases, and what's worse, it does not allow seeing their contents at all. The "Edit" link with cases that are still open only allows to submit new information but it does not show the entire transcript of the ticket. Closed tickets can not be viewed at all.

The Support Desk tickets should be handled in a way a common bug tracking system would handle them - allowing users to see their complete listings and complete contents.

Thanks!

Best regards,
Peter