Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
201 results found
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Auto Save for Packet Tracer: Alumnos de Curso CCNA 2016 proponen mejora para Packet
Que packet tracer tenga la funcion de autoguardado.
Que ofresca una recuperacion al inciar si es que el programa falla.el motivo es que si falla la aplicacion todo el trabajo se pierde.
English: Allow Packet Tracer to Auto-Save and Recover if it fails (This was released in Packet Tracer 7.1)
Update: Auto-Save is being developed. Auto-Recovery will not be implemented at this time.
22 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedGracias por la sugerencia. Packet Tracer 7.1 ha sido publicado y la función de auto-guardar fue parte de esta versión. La auto-recuperación no forma parte del lanzamiento.
- NetAcad Support
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packet tracer short course
all to create class under instructor lead, planning to give this to students as mandatory to improve their usage.
enable this course to Packet Tracer 101 (2015-4) give as instructor lead.
5 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThe Instructor-led version of the Packet Trace courses is now available to be created.
- NetAcad Support
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signature in certificate
Need signature of instructor/ official in student certificate; IoE certificate give course completion but no signature place; It is not giving a authenticated look, please do the needful
38 votesThanks for the feedback. We recognize the enhanced value when the Certificate of Completion is provided with a signatory from NetAcad. As such, we will start to provide signed Certificates of Completion for the new self-paced courses. We will continue to propagate this enhancement when we have an opportunity to revise existing self-paced courses.
NetAcad Support
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Text size, white space, web design
Instructors are looking for the possibility to make the font size bigger, better page design and layout.
65 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for all your feedback. Please click the “Try New Version” button in NetAcad to view changes to the Teach tab. We have made the ability to view courses larger and easier to read. Instructors can now try two different views with blocks or as a list. A search feature has also been added along with the ability to mark favorite courses and filter by open, closed, or favorite courses.
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Packet Tracer for Google Chrome OS
We are looking into Android tablets and Chromebooks for our school. The only problem I would have with this switch would be Packet Tracer. Would be nice to have this ported as a Chrome OS / Android App.
3 votesHello Michael,
I’m happy to announce that the the first release of Cisco Packet Tracer (PT) Mobile for Android is now available.
Packet Tracer Mobile may be downloaded for free from the Google Play store. In the Apps section, search for “Cisco Packet Tracer” and follow the installation instructions.
For more information about Packet Tracer Mobile, please review the following resources in the Packet Tracer 6.1 resources folder on Cisco NetSpace:
Cisco Packet Tracer Mobile Release Notes
Packet Tracer Mobile section of the Packet Tracer 6.1 FAQsThank you,
Michael -
Increase number of attempts for low level courses
Hi,
Re: Get Connected and Introduction to Cybersecurity.
I would ideally like to be able to set 5 attempts if possible for my 13-14 year old's who are the majority of our students (300+). Some have special education needs and require the support and opportunity of additional attempts.
Many Thanks
Regards
Dave562 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe appreciate your feedback on this idea. The number of attempts has been increased to 10.
NetAcad Support
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password recovery
when somebody is trying to recover their user name or password, they should be able to type in their e-mail address as a way to identify themselves. If they forget their user name, there is no way to recover their password.
77 votesHello,
In order to recover a password, click on the Forgot Password link on the NetSpace login page. From there you can enter your screen name and a new password will be sent to your e-mail address.If an instructor or student has forgotten their screen name, click Forgot Screen Name and the screen name is recovered by using the e-mail address associated with the account. The screen name will then be e-mailed.
If a student needs their password reset, this can be done from the Course Details page by clicking the Edit button next to the course name on the NetSpace home page. There is a link to Reset Password and also the student’s screen name is given next to the student name.
Thank you!
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Instructors need to be able to reset a student's password.
Instructor need to be able to reset a student's password. High school students do not have access to their home email in school. If a student is not prepared to take a test, he or she will say they do not remember their password. Knowing the instructor cannot reset the password, students will use this weakness. In our school district teachers are not allowed to collect student passwords for security reasons.
56 votesJames, this is now available using the settings icon next to the course name on the NetSpace home page. Thanks for your feedback.
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Certificate and Letter page
The page "Certificate and Letter" within "My profile" shows the course end date. This seems to me confusing and misleading. It would be better to show the date on which the certificate or letter has been achieved.
4 votesThanks for the suggestion. This has been implemented.
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Need the ability to re-enable exams for an entire class
Currently, to renable an exam in the managing exam activations tab the instructor must individually re-enable each student which takes close to 45 seconds per student. My class of 32 requires me to spend 20 minutes reactivating all the indiviuals.
12 votesRob, If I understand what you are asking for, you should be able to do it on the manage activations page. At the bottom of the “re-enable incomplete assessments” column is an option to “toggle all” that will check all students in the class then click submit. That will re-enable the entire class. If you want to create a new activation, click on “Activate Assessments” in the top left corner.
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Cisco Certificates
Student certificate must be with good style .
The Cisco academy is a global academy and very popular so I think it is certificate must be in very good style .1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedCisco is in the process of updating all of the Course Completion Certificates. It will take time for them to get through all of the courses.
- NetAcad Support
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Track the Global IPD certificates fo Attendance in Certificates section
can the certificates of attendance for IPD sessions be tracked in the Instructor's User Profile -> certificates section ?
77 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have implemented a new feature for individuals attending IPD courses moving forward. After the IPD week has concluded certificates will be rewarded and you will be able to locate them in your profile page.
- NetAcad Support
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Alphabetically sort the list of instructors available when creating a class
Is it possible to alphabetically sort the list of instructors available when creating a class?
See attached image.18 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the suggestion. All instructors are alphabetized by last name in the list.
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Making the Course Index Page usable
Currently the Course Index page is not very usable. It takes about 60 seconds to scroll from the top to the bottom of a course. The course index I am talking about is attached as a file to this message. In the very least can you just add a standard scroll button to the page rather than relying on JavaScript scrolling? Thank you.
3 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the suggestion. Arrows have been added to the top and bottom of the index page to make it faster to scroll through. They will look at other alternatives for the future also.
- NetAcad Support
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Keep presentations data up to date
Data presented in this file is outdated. References do not go past 2015 and should not be older that one year if we are going to use this to actively recruit new academies.
2 votesThanks for the feedback. We PPT has been updated and will be reviewed regularly for improvements.
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Allow choice about log-on screen
The look and feel of the log-on can be selected to be either the (optically-poor) new style, or the optically-superior older style(s).
(Poorer ergonomics and efficiency of the latest logon-screen have been forced onto current users [Instructors and Students] without allowing them the option to pick the superior one for their purposes).
4 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have implemented changes to the site to help with the look and feel of the My NetAcad pages.
- NetAcad Support
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List courses by academy
I am at the US/C Partner Conference and multiple instructors have mentioned that they have classes at more than one academy. They mentioned it would be nice to list classes by academy.
4 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have added the academy name to the view when you see the courses. This will appear on the tile format or the list format.
- NetAcad Support
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Change "Estoy dictando"
Dictator has a negative connotation, better if say "Estoy Impartiendo"
English: Request to change the I'm Teaching tab name when profile is in Spanish
1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedCisco ha implementado esta sugerencia y ahora verá la nueva verborrea de “Estoy Impartiendo” cuando inicie sesión en Cisco Netacad.
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RIdiculous that you cannot change the Academy of a course.
Ridiculous that you cannot change the Academy of a course.
As an Instructor of multiple academies, I have created a course for the wrong academy at times.
I setup and use canvas heavily, and do not see "recreating the class" or "this is not possible" as acceptable.
And to "Share Ideas" and obtain "votes" to get noticed is simply even more ridiculous. Good ideas should not be addressed by the most likes or votes.
Ugghh.
1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the idea. Once a course is created we are still unable to change the academy. We have implemented a new confirmation page listing the course details including academy before creating the course.
- NetAcad Support
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Incorrect link on CCNA R&S ScaN resources page
On page https://www.netacad.com/group/resources/ccna-rs-scaling/6.0 link " Language Folders" points to "Introduction to Networks" folder page, not to "Scaling Networks" folder page.
1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for reporting this issue. This has been resolved. Please try the page once again and if you continue to see issues, please let me know.
- NetAcad Support