NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
45 results found
-
10.4.3 Packet Tracer Check Result Error
10.4.3 Packet Tracer's one of scenario has problem with Ipv6 Adresses. In Scenario and Check Results's IPv6 addresses are different. So the students can not reach %100 of succes rate. Please check this issue.
Thanks.
Best Regards.1 voteReferred to Helpdesk ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you. The Support Desk will update you with additional information.
-
Ability to be able to mark archived students who have finished their assessments as complete and then get their certificates and letters
Some students actually finished their assessments, final exams and feedback but were not marked complete before their courses were archived. Now we need to mark them as complete in order to get their certificates and letters.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
The Support Desk can unarchive courses at this time. If you need a class unarchived so the instructor can mark students as complete, please open a case with them and provide the class information.
-
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. This is something an instructor can set up. We have created a Support ticket for you to follow up with you directly. Depending on the Platform you are using to create your class, the steps will vary.
-
Comment afficher la note globale d'un test?
Bonjour.
J'ai crée un test et j'ai configuré les options de relecture comme indiqué ci-dessous.
Une fois le test achevé, l'apprenant ne retrouve pas sa note globale affichée sachant que je veux lui donner une chance de réfléchir sur les questions avant d'entamer une autre tentative sans toute fois lui indiqué ces erreurs.
Cordialement
Hichem GHARBI.1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have created a Support Desk ticket for you. They will follow up with you via email.
-
Issue with PKA in Lab 10.4.3, for CCNA 1 (ITN) Portuguese Brazil and English USA.
English Version - Missing instructions such as IP addresses to complete the assessment. Portuguese Brazil Version - The PDF file has got standard placeholders (such as defined strings) in the address fields. There are a bunch of tickets opened on this assessment but Cisco doesn't seem to fix it and it is something very simple to fix. Come on guys, help us.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. I found you have a case already open with the Support Desk and they are working to have corrected. Please look for more information from them when the issue is resolved.
-
Problem with PKA in Lab 12.6.6, for CCNA 1 (ITN) Portuguese Brazil.
The cable that should connect the Accounting server is not present in this language version of this assessment. See image. Needs a fix as soon as possible as it may be a longtime standing bug.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you with the Support Desk. Please look for a follow up email from them.
-
Test questions must NOT be low contrast - this violates accessiblity rules
Test questions must NOT be low contrast - this violates accessiblity rules.
MINIMUM contrast ratio for accessibility is 4.5:1 Light Grey tiny text on lighter grey is actually a violation of basic accessibility guidelines, and a sufficient cause for students to require an accommocation under ADA laws.2 votesReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Our support team has reached out to you to try and obtain additional information as these are not the colors we see for exams.
-
ITEV8 Check Your Understanding answers wrong
We have just started the ITEv8 course for the semester and notice that so far there are multiple instances where the Check Your Understanding answers are wrong. How do we get these corrected? I have attached the screenshots below of the answers that are listed.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Our Curriculum and Assessment team have already been informed of these 2 errors. They are working to get them corrected. Please send any additional errors you find to the Support Desk.
-
Allow Instructor to adjust Max Group Exam grade
Allow us to adjust the total to 50 rather than 100. It would make the exams a little less daunting. Why should they hold the same value as the Final exam?
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to share Idea. There are currently multiple ways to adjust the gradebook in Cisco NetAcad. We are creating a case for you and will follow up with you to try and gather more information to help with your request.
-
Make a button to export all the scores of a examination in one csv file
Make a button to export all the scores of a examination in one csv file
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are creating a ticket for you and will follow up by email with more information and questions.
-
ITE 8.0 1.3.1.2 Errata
The Check your understanding 1.3.1.2 has extraction tool where it should be Torx.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you. Please look for the Support Desk to follow up with you directly for this issue.
-
ITE 8.0 1.1.2.3 Errata
I think the 1.1.2.3 Check your understanding section has incorrect answers.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you. Please look for the Support Desk to follow up with you directly for this issue.
-
PTSA Submission Issue
Hello,
We have students who are unable to submit their Final PTSA Reviews and I think it's because Netacad is logging them out, orphaning the open Packet Tracer. I will advise students in the future to go back and navigate around Netacad to keep their session open to see if that helps.
Perhaps the issue can be duplicated elsewhere?
Thanks for any help you can provide!
-Michael Lutz
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We are not able to duplicate this issue. Please contact the support desk when the student is experiencing this issue so we can review and work with the appropriate teams.
-
Default Activation for all students
It would be great if we could set a default activation windows/settings that would apply to all students in the course, including ones that joined the class after the activation settings were set.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Instructors do have the ability to set up an activation profile for their course. Please see the FAQ link: https://www.netacad.com/portal/faq-page/activatedeactivate-exams#t112n4451
Note: If you add students to a class after you have created activations, you will have to create new activations for these students.
-
Some student doesnt make a Course Feedback
Hi I am Hakan, I am a Teacher of İleri Düzey Siber Güvenlik Eğitici Eğitimi - 2021000205 class. Some students before give this education. So that course Feedback is not open to them. Feedback is seeing complated on their page, but main page writing for final exam closed because you not make a feedback. Please resolve this problem. Thank you all.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
I was able to find a Support Ticket for you regarding this issue. Please continue to work with them directly on this type of question.
-
CCNA 1 Português com texto em Inglês
Hoje eu estava ministrando o treinamento do CCNA1, em português e me deparei com partes do texto não traduzida.
8.4.1 -Itself - A host can ping itself by sending a packet to a special IPv4 address of 127.0.0.1 or an IPv6 address ::1, que é referido como a interface de loopback. O ping na interface de loopback testa a pilha de protocolos do TCP/IP no host.
11.1.8 - Check Your Understanding - IPv4 Address Structure
11.1.5 - Subnetting Network 10.0.0.0/8 using a /24 Prefix
11.1.5 - Subnetting Network 10.0.0.0/8 using a /24 Prefix
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you with the Support Desk. They will follow up with you directly.
-
Require Username for Profile
The new Packet Tracer files do not require students to enter a username at the beginning for the User Profile. Requiring students to enter a username is how instructors verify students are sharing Packet Tracer files to cheat. Please update the new Packet Tracer files to require a username. An example of one that does not require a username is ITN 2.9.1.
3 votesReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Desk ticket for you on this issue. We will work with the Curriculum and Assessment team on this.
-
Update grade of 0 with current grade
I replace missing assignments with a zero. When the students make up that assignment or quiz, their grade in the gradebook is not updated since it's marked as override.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. You can have zeros automatically added for assignments until a score is added. Please follow the steps in the FAQ titled "How can I treat ungraded assignments as zero (0) in the grade book?".
-
Linux NGD
Completed exams are not entered in the assessment.
A manual evaluation is not included in the overall calculation.1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. I have opened a Support Ticket for this item. Please look for an additional email asking you for more information to help us investigate.
-
Problem with chapters activation all exams
I actívate all the Chapters exam in two times, but to my alumns they don´t appear active and check switch to view as student and show the message "The exam is not active"
Juan Quezada
Networking Academy ID: 6303108
mail j.quezadaj@profesor.duoc.clThe specify course ID are:
IRY1111001V202101AV, course name "CCNA1
ARY3112-006VRYS20211AV, course name CCNA3ROUTINGY_SWITCHING1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
I found you opened a case directly with the Support Desk on this and they were able to help resolve your issue.
- Don't see your idea?