NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
218 results found
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Hello
Hello, I am an educator in the Netacad system. I am using the request page to get a Netacad webex license but the request times out. Can you help me?
1 voteReferred to Helpdesk ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case for you. The Support Desk will follow up with you directly on this issue you are experiencing.
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Packet tracer activities wizard password
what is Packet tracer activities wizard password
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a case with the Support Desk and they will follow up with you directly.
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Accessibility for blind students
I have a student who is totally blind. He can read the content in the lessons but can not use the code editor nor the output in the console.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Our two platforms do support screen readers. However, I have created a Support Desk ticket for you so they can follow up with you directly and try to offer more help.
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Please Update the Certificates
In 2018 I got a Certificate
"20 Instructor Years of Service"
In 2023 I expected a similar document for 25 years, but found nothing.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Case for you. Please look for them to follow up with you by email soon.
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Allow me to quickly switch between accounts
I have two accounts, one for Cyberpatriot, and one for my actual class. When I log out of one account to log into the other, a cookie in the site automatically logs me into the account I just logged out of, rather than prompting me through the login process again. I understand that this is for convenience, but it is very inconvenient for me, making it impossible for me to switch between accounts without closing all of my windows or using another device.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to implement this suggestion at this time. However, I have created a case for you and someone from the Support Desk will follow up with you directly.
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no se puede ADMINISTRAR las activaciones
En la sección de Administrar Activaciones, se ve las activaciones registradas, pero no se puede hacer nada mas.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Case for you.
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1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Ticket for you and will follow up with you in that case.
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CyberOps Associate nswer key 7
For the CyberOps Associate lab 27.2.16: Investigating an Attack on a Windows Host, in Part 1 Step 2.g.iv the answer key appears to have a typo. It refers to a keylogger possibly sending keystroke information to a "C2C server". This should probably read C&C or C2 server, for "command-and-control" (instead of consumer-to-consumer).
Cheers,
Prof Alf1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Desk ticket for you. Please look for them to follow up with you directly.
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i like to change the course of cyber security language fro Arabic to English
i can t understand the course Arabic language although i m Arabian and Egyptian as well but i used to read in English language so its hard now to re- get new scientific definitions.
so i need you help plz, and i wish to get the certificate in English also
thanks a lot.1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Ticket for you. Please look for an email directly from the Support Desk
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Urgent: Tech Support Needed
I have a student who is not being populated on several exams in the course, but is on others. Terrence Whitlock's name does not show on the blanket list of activated students (for my CSIA115 section) for the following exams: Chaps 1-2, 3-4, 5-10, and 18-20.
Prof Alf
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. I found you have also opened a Support Desk ticket and they are working with you directly on this issue.
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1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support ticket for you regarding this item. There are various ways you can do this depending on how your class is created and what exactly you want to do. The Support Desk will follow up with you directly.
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Typo in Lab 17.1.7
In Part 1.n.1 the PC's IP addresses are supposed to match VM to pcap, but do not (based on the NDG lab configuration). One bears 192.168.0.12 and the other 192.168.0.10
Thanks,
Prof Alf
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support ticket for you regarding this issue. They will follow up with you directly.
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Bug CyberSecurity essentials
Le lien pour le téléchargement de l'image Ubuntu n'est pas fonctionnel
Cordialement
Hichem GHARBI
Tél : 216583578081 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support ticket for you and will follow up with you via email there.
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1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support ticket for you and will follow up by email with you directly.
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Typo in Packet Tracer 12.1.9
In Step 1 part b, instructions say students should click view previous events in list as opposed to clicking Clear Events, if the buffer full error presents. Unless I'm missing something, I think it's supposed to be Clear Events to correct the buffer full issue during the activity.
Thanks,
Prof Alf1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support ticket for you. We will follow up with you by email in this new ticket.
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Let us allow students to re-take the quizzes
Pretty obvious. We used to be able to set how many times a student could re-take a quiz. Now we cant. I don't like the change.
1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support ticket for you. We will follow up with you by email in this new ticket.
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1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. This is something an instructor can set up. We have created a Support ticket for you to follow up with you directly. Depending on the Platform you are using to create your class, the steps will vary.
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Bug (Network Security 1.0)
Dans le cours Network Security 1.0, le texte de la première question n'est pas correct et ne correspond pas à celui indiqué dans la correction.
Cordialement
Hichem GHARBI1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Ticket for this issue. The Support Desk will follow up with you directly by email regarding this issue.
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Comment afficher la note globale d'un test?
Bonjour.
J'ai crée un test et j'ai configuré les options de relecture comme indiqué ci-dessous.
Une fois le test achevé, l'apprenant ne retrouve pas sa note globale affichée sachant que je veux lui donner une chance de réfléchir sur les questions avant d'entamer une autre tentative sans toute fois lui indiqué ces erreurs.
Cordialement
Hichem GHARBI.1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have created a Support Desk ticket for you. They will follow up with you via email.
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ngljerin@gmail.com
Good evening..,I am a Teacher for conducting naan mudhalvan course in network engineering..,I didnt activate the certificate for my students ...Now the couse become archeived mode ...I couldnt change any thing....
So please make changes
J.Jerin(AP/CSE)
Udaya School of Engineering (9626)1 voteReferred to Helpdesk ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. I see you were able to create a Support Desk case and they have followed up with you on this issue.
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