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NetAcad v3.0 Instructor FeedbackForum

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226 results found

  1. File upload

    How can I upload files for students to download?

    1 vote
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  2. Verify NETACAD QA on Edge, Firefox and Chrome

    My students have discovered Chapter Exams in I.T. Essentials CPMT 1305.002 is failing with "You may have been idle on the current page for too long. Refresh the page to reset the session."
    We tested various chapters with NETACAD Support but Martha advised it was an intermittent issue that should be resolved if Chrome were used. Not the case. A few of the students were using Firefox. One of the students could not use Chrome on his companies laptop. We also tried clearing cache/cookies, etc. but to no avail. Request Cisco/NETACAD regression test NETACAD with all of these browser so…

    1 vote
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    0 comments  ·  Platform  ·  Admin →

    Currently NetAcad is regression tested on both Firefox and Chrome.  These are the recommended browsers.  While Cisco NetAcad will work on Edge most of the time, it is not a browser we recommend at this time.


    If your students continue to see this issue, please work with the Support Desk.  It is important we understand the steps the students are taking to access the exam and verify if the issue can be reproduced.  We are happy to work with the Platform team on any possible bug items we find.

  3. PTSA Submission Issue

    Hello,

    We have students who are unable to submit their Final PTSA Reviews and I think it's because Netacad is logging them out, orphaning the open Packet Tracer. I will advise students in the future to go back and navigate around Netacad to keep their session open to see if that helps.

    Perhaps the issue can be duplicated elsewhere?

    Thanks for any help you can provide!

    -Michael Lutz

    1 vote
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    0 comments  ·  Assessments  ·  Admin →
  4. ENSA 1.3.3 -- incorrect image

    The content in ENSA 1.3.3 is explaining electing a DR and BDR for a multiaccess network, but the image is a point-to-point network.

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →
  5. requires grading filter

    In the assignment grading screen when I choose a filter (ie Requires Grading) it does not filter the assignment submissions to show only the students that still have assignments to be graded. In other words, when this filter is turned on, when the instructor clicks the "Save and Show next" button it should go on to the next student alphabetically that submitted the assignment and skip any students in between who did not submit the assignment. Please fix this feature.

    3 votes
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    0 comments  ·  Platform  ·  Admin →
  6. Default Cache Config Error

    When saving a graded assignment I occasionally get an error that says, "Default cache config could not be found. It should have already been created by now." When this happens the browser screen gets hung up and I have to refresh the screen to get out of it. A screen shot of the error is attached.

    1 vote
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    0 comments  ·  Platform  ·  Admin →
  7. 1 vote
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    0 comments  ·  Platform  ·  Admin →
  8. Default Activation for all students

    It would be great if we could set a default activation windows/settings that would apply to all students in the course, including ones that joined the class after the activation settings were set.

    1 vote
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    0 comments  ·  Assessments  ·  Admin →
  9. Correction to ENSA curriculum

    I believe there may be an out-of-date statement in the ENSA curriculum, section 2.2.12. It states "Note: At the time of this writing, Packet Tracer does not support the ip ospf network point-to-point command on Gigabit Ethernet interfaces. However, it is supported on Loopback interfaces."

    I tried this in packet tracer 7.3.1 and 8.0.0 and it seems to work just fine on the gigabit interfaces, at least on the ISR4321

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →
  10. CCSK CSA

    Good day I just finished Cloud Security alliance course last year December 2021. I was given a discount code for the CCSK exam but it's said it's expired when trying to use it. The course hasn't expired

    Please need your help he

    1 vote
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  11. 1 vote
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  12. Some student doesnt make a Course Feedback

    Hi I am Hakan, I am a Teacher of İleri Düzey Siber Güvenlik Eğitici Eğitimi - 2021000205 class. Some students before give this education. So that course Feedback is not open to them. Feedback is seeing complated on their page, but main page writing for final exam closed because you not make a feedback. Please resolve this problem. Thank you all.

    1 vote
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    0 comments  ·  Assessments  ·  Admin →
  13. CCNA 1 Português com texto em Inglês

    Hoje eu estava ministrando o treinamento do CCNA1, em português e me deparei com partes do texto não traduzida.

    8.4.1 -Itself - A host can ping itself by sending a packet to a special IPv4 address of 127.0.0.1 or an IPv6 address ::1, que é referido como a interface de loopback. O ping na interface de loopback testa a pilha de protocolos do TCP/IP no host.

    11.1.8 - Check Your Understanding - IPv4 Address Structure

    11.1.5 - Subnetting Network 10.0.0.0/8 using a /24 Prefix

    11.1.5 - Subnetting Network 10.0.0.0/8 using a /24 Prefix

    1 vote
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    0 comments  ·  Assessments  ·  Admin →
  14. joint communication channel for non cisco courses on the netacad platform

    I am currently experiencing a problem where i contacted Netacad for an issue with the CCSK software and they referred me to CCSK developers. I've contacted them and they say the issue is with Netacad. For any courses like this, it would be great to have a team of at least 2 people that jointly addresses issues like these.

    1 vote
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    0 comments  ·  Platform  ·  Admin →
  15. Error: Missing Curriculum Network Essentials

    Commands for router interfaces are not developed in the Curriculum yet students are expected to do Packet Tracer 19.4.4 which requires a student to configure the router interfaces.

    Please fix as soon as possible - this is an error.

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →
  16. Require Username for Profile

    The new Packet Tracer files do not require students to enter a username at the beginning for the User Profile. Requiring students to enter a username is how instructors verify students are sharing Packet Tracer files to cheat. Please update the new Packet Tracer files to require a username. An example of one that does not require a username is ITN 2.9.1.

    3 votes
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    0 comments  ·  Assessments  ·  Admin →
  17. Unlock Student Accounts

    Instructors should have an easier method to unlock student accounts. I teach HS students who constantly forget their passwords, when their accounts are locked for 30 minutes and they need to log in and take an exam it cuts the time for the exam down way too much for them. It really can't be that hard to add an "unlock account" button for us.

    1 vote
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    0 comments  ·  Platform  ·  Admin →
  18. Update grade of 0 with current grade

    I replace missing assignments with a zero. When the students make up that assignment or quiz, their grade in the gradebook is not updated since it's marked as override.

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    0 comments  ·  Assessments  ·  Admin →
  19. Merge users

    sometimes students have previous netacad id with other email. We need to merge those emails, or allow several emails in an account.

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →
  20. Stop shuffling topics from version to version of CCNA

    The curriculum is really good. Refine and improve what you have instead of totally re-inventing the curriculum.

    Each time you do that some of the labs get messed up. Parts of topics get missed. Students are assessed on things that haven't been covered in the previous modules.

    Prime example is The Introduction to Networks v7 Packet tracer lab 10.4.3 Basic Device Configuration. IT DOESN'T WORK!.

    There are things in the lab the curriculum hasn't covered yet.

    The Isomorph topology doesn't grade properly. The Instructions don't include any addressing help in the address table. It is a mess.

    It isn't just…

    3 votes
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    0 comments  ·  Curriculum  ·  Admin →

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