Unlock Student Accounts
Instructors should have an easier method to unlock student accounts. I teach HS students who constantly forget their passwords, when their accounts are locked for 30 minutes and they need to log in and take an exam it cuts the time for the exam down way too much for them. It really can't be that hard to add an "unlock account" button for us.
1
vote
Russell Hammond
shared this idea
Referred to Helpdesk
·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are not able to implement this suggestion. If your students need to get in to take an exam and their account is locked, please contact the Support Desk.