Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
1180 results found
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Reminders for discount voucher expiration deadline
can it be possible for us to have a reminder system, whereby our students can start receiving e-mail notifications warning them about their discount voucher expiration date, we almost suffered a waste of vouchers as students were busy preparing for their exams, and at the last minute they realized that they only had 2 days left to save their vouchers, as their netspace accounts contain information about that, I thought they could start receiving notifications as the dead line draws near!!!
8 votes -
Using my own Packet Tracer activities with automatic submitting and grading
I would like to add my own .pka-s into the course and use them as assignments. I can do that by uploading the file, creating an assigment, then student downloads the file and uploads the solved activity of an other student...
If Netspace could use my own .pkas with the same method as the official activities (calls PT from the webpage and uploads the file automatically when student chooses Submit) and also puts the percentages automatically into the gradebook, now that would be quite nice.3 votesNorbert, community members have made this available in the ‘Community’ section of Cisco NetSpace titled ‘Activity Grader’ in the ‘ExApps-JavaScript Files’ section of Packet Tracer Communities. -NetAcad Support
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Add exam questions to the database
It would be great if there is an option for the instructors to select some exam questions while viewing assessments to be added or moved to the exam database , this will allow instructors to create new exams formats simply by selecting related questions from different exams.
8 votes -
Add more content to IT Essentials
The IT Essentials curriculum should include more material and be more vendor neutral to increase its longevity. Stretching the current curriculum over a 180 day school year is challenging. Focusing so heavily on a particular OS makes it outdated too quickly. I would like to see more content and hands on activities on basic computer use, generic productivity software use, cloud based collaborative activities, basic HTML and JavaScript development.
I am already supplementing the current curriculum with these topics and more but it would be great to have expanded content with assessments that remains relevant longer.7 votes -
need to show selected settings for each activation
When an instructor is creating an assessment activation, the instructor selects options on whether the assessment requires approval to retake; instructor should re-enable assessment. The selected action settings should appear in the current and expired activations so that an instructor should be reminded of what settings were choosen to assist in troubleshoting re-enable and re-take cases for students.
1 voteMenard you will be able to see if any action needs to be taken if the check box is activated and not grayed out for that column in ‘approve additional’ or ‘re-enable’. -NetAcad Support
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show statistics on activations for each assessment activation date
instead of scrolling down the list of students to identify incomplete attempts; complete attempts; pending attempts; approve additional attempts; re-enable incomplete assessment we can have counts for each the mentioned items in the headings so that before you scroll down you have an idea of how many incomplete assessments are there etc . These should apply to current activations
1 voteMenard, instead of scrolling you will be able to sort by the column you would like to view by clicking on the arrow next to the column header for activated exams. -NetAcad Support
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Need to have an administrator role that be added with same rights as an instructor
I have worked at the Madison Area Technical College Cisco Academy for 13 years. I am certified to teach students in ccna and it essentials. I work with all the instructors here setting up their classes and enrolling their students, turning on exams when needed, looking at student logon issues etc. The new system is frustrating to me as we are an ITC. I would like to be able to be added in an instructor capacity to help the instructors with administrative tasks for their class.
1 voteCheryl, additional instructors can be added to a course for this purpose, or the NetAcad Contact role will have this ability to do the administrative work also. -NetAcad Support
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Adding Student to an existing Class
Adding student to an already created class is a bit challenging as it requires additional workload.
I would want the team to review this and make it possible that when a new student is enrolled for a course, the previous course that has been activated for other members of the class should automatically be made available for that new student in lieu of manual enrollment every now and then.4 votes -
Edit student page needs to be inside the curriculum!!!!!!!!!!!!
The fact that we have to go out of the curriculum to access and edit students is a waste of time and there should at least be a link to edit student enrollment information from the curriculum page.
Please add a link!!!1 voteThank you for your feedback, Jackie. I will pass this on to the enhancement team. – NetAcad Support
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1 vote
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Using safari browser
I am went activation of exam by using safari browser base on iphone
1 voteDian, Safari is currently not a supported browser for Cisco NetSpace. You will want to use either Firefox, Google Chrome or Internet Explorer for the best experience as the two latest versions of these browsers are supported. If on a mobile device you may also want to try the Canvas app https://itunes.apple.com/us/app/canvas-by-instructure/id480883488?mt=8
-NetAcad Support -
Check Creator of student account
In Academy Connection I can check the creator of student account but I can not do it in Netspace. It is a useful tool for academy manager to control online student account. Please add this function to Netspace. Thank you.
2 votes -
Enroll Link for Premier Courses
I think there should be a link for instructors to enroll themselves into premier courses instead of having to create dummy classes to access the material.
1 voteMustafa, you will be able to enroll into the ‘Networking Academy Course Previews for Instructors’ course where you will be able to preview all the courses. Here is how you can enroll in the course: NetSpace Home > Offerings > IT Essentials > Networking Academy Course Previews for Instructors.
-NetAcad Support -
Give us back the Global Support!
I can no longer access The Global Support, to open a new Ticket,
or to ask for Chat help, and to see my 400+ previous Tickets!
Neither I know where to open a Ticket for the above... :-(((
I'm always redirected to an ASC Support... but we are the ASC!!!
Marco Paganini1 voteClosed - Cold Storage ·AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded
Hi Marco. You should definitely have several options to contact support as an ASC. I will open a ticket for you to get this resolved. As for the previous 400 tickets you submitted, the help pages have been redesigned and you will now receive emails when you open a ticket with the support desk.
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Search in Communities does not search
When I performed a search in the forums for a topic (for example "Linux") I receive a "No results were found that matched the keywords: Linux" message. There are indeed topics in the forum. When I do a search at the "Netspace Communities" Community Home, I receive all the information from all the forums (too much!).
Can searches please be made functional for the forums within the Community Home? Thanks!
3 votesRoger, the search from the Community Home can be filtered by clicking on the type to the left or from the ‘select space’ dropdown menu. -NetAcad Support
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implement search bar for searching students
implement search bar for searching students if we have many students in the same classe (per session)
2 votesWalid, can you please expand your idea a little more. Where are you wanting this search bar? The ‘People’ section of the course will have a search tool. -NetAcad Support
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Place inbox on home page
It would be easier if we can access our messages from a link on the home rather going inside to a class.
Can you place the link top right corner next to our profile link.
10 votes -
Tie course feedback to current course not past courses or increase the number of attempts
I recommend either increasing the number of attempts on a course feedback or tying the course feedback to the current course not previous courses. The two attempts does not work well for students who re-take a course whether it be due to failed attempts, medical reasons or other.
1 voteKatherine, currently there are 2 max attempts for the Course Feedback. If the student needs to re-take the course they should have that second attempt available. If they are re-taking that course a third time, you will be able to contact the Support Desk and provide the student’s information and they will be able to provide an additional attempt for them. -NetAcad Support
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Offline Curriculum content
please provide offline curriculum for students who do not have access to frequent internet connectivity for the CIsco Courses
1 voteFlavia, the downloadable content will be for instructor use only on a local server. Due to copyright restrictions students will only be able to view online or purchase the materials, which can be done through Cisco Press. -NetAcad Support
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Provsion of Offline Curriculum materials for IoE and Enterprenureship
Provision of curriculum for IoE and Entrepreneurship and others for off line learning for students who are not able to access internet for reading offline
1 vote