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283 results found

  1. ITE 6 downloadable doesn't work, to night

    It only downloads a corrupted file of 1 KB... :-(

    1 vote
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    0 comments  ·  Admin →
    Referred to Helpdesk  ·  Global Support responded

    Hello Marco,

    Thank you for your feedback. We were unable to duplicate this issue. Please try to download the ITE 6.0 curriculum again. If you continue having issues, please contact the Support Desk.

    NetAcad Support

  2. The NetAcad Maintenance PPT file is corrupt

    I was unable to open the NetAcad Maintenance Overview PPT file. Powerpoint tried to repair the file but failed. Please check the integrity of the file on NetSpace

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    Referred to Helpdesk  ·  0 comments  ·  Resources  ·  Admin →

  3. Rename IPD recording of April 22, 2015

    On the IPD archive, the PPTX of that day is SLAAC and DHCPv6, but
    the Webex recording is SLAAC and DHCPv5. What's DHCPv5? :-)
    Marco

    1 vote
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    0 comments  ·  General  ·  Admin →
    Referred to Helpdesk  ·  Global Support responded

    Thank you for your feedback. We created a Support Desk ticket on your behalf. Please update this ticket at your convenience with the information we requested.

    NetAcad Support

  4. Cannot download packet tracer

    Downloads and security scan says the file is corrupt

    1 vote
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    0 comments  ·  Packet Tracer  ·  Admin →
    Referred to Helpdesk  ·  Jackie Barker responded

    Sorry you have had trouble accessing the Packet Tracer download. I have referred this ticket to the support desk. They should be able to assist you and give you a download of PT.

  5. URGENT ISSUE - cannot connect, cannot display helpdesk number

    Once I login all I can see is the profile update page over and over. The suggestions say contact helpdesk, but you cannot display that information either

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    1 comment  ·  General  ·  Admin →
    Referred to Helpdesk  ·  Jackie Barker responded

    Hi Ann- Marie,
    Sorry you were having challenges with your profile page. I have forwarded this to the support desk so they can assist you.

    NetAcad Support

  6. enrollment

    Give permission to enroll students under instructor lead; i am making it as an compulsory course for Ist year IT Essential Students

    its a wonderful course

    1 vote
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    0 comments  ·  Enrollment  ·  Admin →

  7. Errata in slide

    It seems like there is an error on slide 7.5.3.3 in CCNA 2 RSE. See attached...

    1 vote
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    Referred to Helpdesk  ·  0 comments  ·  Curriculum  ·  Admin →

  8. Error Report

    The name of our academy appear changed of 15 year certificated that was received; we are the IES Galileo; we use the link in this page
    https://www.netacad.com/group/landing/manage?p_p_id=omni_WAR_omniportlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&p_p_col_id=column-2&p_p_col_pos=2&p_p_col_count=3&_omni_WAR_omniportlet_jspPage=%2Fmanage%2Fview-certificates-of-achievement.jsp

    1 vote
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    0 comments  ·  Certificates  ·  Admin →

  9. Final Exam Activation after Multiple Attempts (>3)

    Had a student that could not take the final exam a 4th time. The solution was to only activate 1 exam. The solution worked, but it is not really a good one for Teachers. There are no notifications to state that student can't be chosen a random exam. The developer of the site must be checking the last exams done and only allowing the non-completed exams through and since he has had 3 attempts all the RANDOM exams have been attempted meaning that he can't take one. Not really a good idea if there is 6 attempts but only 3…

    1 vote
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    3 comments  ·  Assessments  ·  Admin →

  10. My CCNA exam discount voucher is pending

    My CCNA exam discount voucher is pending. Is there a problem?

    1 vote
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    2 comments  ·  Assessments  ·  Admin →

  11. Broken Test Question

    Please see the attached question/screenshot from a recent CCNA 1 Final Module Test instance. This question did not have any exhibit to refer to and was witnessed as a problem in IE, Firefox and Chrome

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    Referred to Helpdesk  ·  1 comment  ·  Assessments  ·  Admin →

  12. Current Browser Support

    Can we please get a comprehensive list of which browsers are fully supported in the test environment so as to avoid issues of students being unable to view parts of some questions if using the "wrong" browser

    1 vote
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    1 comment  ·  Assessments  ·  Admin →

  13. Make User Login to PT 7 (and 6.3) working!!!

    By clicking User Login NOTHING happens (I guess thousands of Instructors have the same problem...), while by clicking Guest Login,
    the default browser (Chrome 51.0.2704.106 m) starts on the URL: https://www.netacad.com/ptguestlogin/ that then becomes: https://www.netacad.com/campaign/ptdt-2,
    and then the 15" count-down of Guest starts, allowing the user to enter PT, upon a Guest confirmation.

    My PC is a Win 10 Home, with Java 1.8.0_65 and last Flash Win 22.0.0.192.

    To Cisco experts and developers: HELP - HHEELLPP -- HHHEEELLLPPP !!!!!!!!!!!!

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    1 comment  ·  Packet Tracer  ·  Admin →

  14. Network Fundamentals 5.2.3.1

    Some of the information is not clearly stated. Most Cisco switches and Ethernet NICs default to autonegotiation for speed and duplex. Gigabit Ethernet ports only operate in full-duplex. At a 1000 Mbs on Rj45 it is hard coded to full duplex and it is not even a configurable setting. So, the statement above that for example the NIC can operate at full or half duplex is somewhat misleading and incorrect.

    1 vote
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    0 comments  ·  General  ·  Admin →

  15. better image for course sequence

    This jpg of the course pathway (attached) is very helpful; would it be possible to get a better quality image?

    1 vote
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    0 comments  ·  Curriculum  ·  Admin →

  16. Issue: Packet Tracer 7 not connecting anonymously

    I have some freshmen trying to use PT for an exploratory class. Most of them can launch PT 7.0 but a couple of the PC's are requesting a Netacad login. Any thoughts on how I can fix this?

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    0 comments  ·  Packet Tracer  ·  Admin →

  17. Quiz question not giving full marks for correct answer course CCNS R&S Essentials

    In the Chapter 3 Practice Quiz for CCNA R&S Routing and Switching Essentials course, there is a matching question with [not all options are used]. When all 5 are matched correctly, including leaving the unmatched section blank, first the quiz will warn that there is a question unanswered when you try to submit. If you submit anyway, the review shows all 5 choices in the question as correct but only gives the student 1.6/2pts for this question.

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    0 comments  ·  Admin →

  18. Text size, white space, web design

    Sorry, your delivered version is exactly at the opposite of what we asked ... See attached file.
    It seems that with canvas, global vue of informations is lost ...

    1 vote
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    0 comments  ·  Canvas  ·  Admin →

  19. Réalisation des examens par ordre

    J'aimerais bien que vous ajoutiez dans le sous menu "Modules" d'un cours et exactement dans la rubrique "Exigences" en modifiant les paramètres d'un module, l'exigence qui demande d'un étudiant de faire par exemple l'examen préliminaire avant de faire l'examen de chapitre 1, c'est à dire que les examens doivent être réalisés selon l'ordre ou ils sont (préliminaire==>chapitre1==> chapitre2,.....).

    1 vote
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    0 comments  ·  Assessments  ·  Admin →

  20. Fix RSE 6.0 Skills evaluation topology

    I've noticed and error in the topology picture on the instructor and student copy of the RSE skills assessment.

    S1 shows both PC-A and Trunk to R1 connected to port F0/5. PC-A should be connected to port F0/6 on the diagram.
    Can this be corrected quickly as I am about to teach this course face to face

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    0 comments  ·  Assessments  ·  Admin →
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