Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
283 results found
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name not getting displayed on certificates
In the certificates listed at my page, my name is not being displayed for two certificates.
had sent an email also, but did not get any reply.
pls help1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the information. I see you opened a case with us and we were able to get this resolved for you.
- NetAcad Support
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Speed Grade need to show txt files!
The speed grader should show text files. Now you have to download and open them to see the content. Very inconvenient when looking at configs submitted by students.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have checked with the team and speedgrader should show you text files. If you are still having issues, please open a case with the Support Desk directly.
- NetAcad Support
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fix errors in assessments
Hi. I'm Marina. Sorry, but I think that some answers in [CPP] Chapter 1 Assessment are wrong:
20 question - the right answers are: deque & list, because the basic container must support front(), back(), pushback(), and popfront ()(vector doesn't support pop_front) => it can't be used in queue
23 question - the right answers are: deque, vector & list, because the basic container must support back(), pushback(), and popback ()(all those containers do)
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for your feedback. Please use the form at the following URL to submit this feedback directly to the C++ Institute. They helped create the curriculum and welcome this type of feedback.
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Indicate a correction
Corregido:
CCNA1: Introduccion a las redes, Version:Español
Tema:8.1.2
Pagina:8.1.2.1: Limites del octeto.Gracias
Corrected:
CCNA1: Introduction to networks, Version: Spanish
Topic: 8.1.2
Page: 8.1.2.1: Octet limits.
Thank you1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a ticket on your behalf to track this feedback.
- NetAcad Support
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Create Public url to login page from the public Instructor Profile
In the public profile of the Instructors, there is a link to "My Netacad" and it is NOT working WITHOUT login. it leads to https://www.netacad.com/group/landing and appear blank page.
I suggest to correct that one and include the login button in the top right side of the public profile page also for easy access.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a ticket for you with the Support Desk. This does not sound like a normal user experience.
- NetAcad Support
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Error while downloading Packet Tracer
When I try to download 64bit version of PT for Windows (My NetAcad -> Resources -> Packet Tracer), browser reports error "Too many redirections".
Probably, link is corrupted.
My students refer the same error, too.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for submitting this idea. This was a “bug” in the system and has been fixed. We recommend you contact the Support Desk by chat when you see something like this in future to get a quicker response time.
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Allow multiple selection updating of assignment due dates or "open until" dates
As stated, or, modify the "quick edit" to include due date, and "open until" date.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThis can currently be done through the edit assignments gear. If you need any assistance please contact the support desk.
- NetAcadd Support
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Get PT more user fiendly
Me and my students very often use PT7, and propose the following:
Eliminate the User Profile window on startup (see attach); it shows
wrong information (Guest, while I'm logged in with my Netacad profile)
and its only purpose seems... to be closedSpeed up the opening of the .pkt or .pka files: the initial logo mask is
there for at least 20-30" even in very recent and powerful PCs, with SSD...When opening .pka files, please put the instructions window in foreground.
It's not user friendly to always hide it under the main Working area window.
Marco
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for your suggestions. We talked to the Packet Tracer team and they have provided the following:
1. User Profile window only shows up when you load an activity that requires it. The purpose is for the student to enter a name and email (Not their netacad login) that will let the instructor identify who worked on the activity. If the student changes this profile, it will reset the activity, thereby preventing cheating. Otherwise students will be able to share completed activities with one another. Although we ask the user to login to their netacad account, we do not use this information as a means to populate the file because some classrooms may use one installation with a single login.2. The slow load times of PKT and PKAs require the user to send us their file. In general, 7.1 will load faster than 7.0. However, in our own…
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Research support for the undergraduate level
Hi, I teach at the community college level (Ivy Tech) and have some router focused security enhancement ideas of my own & some very capable students who could help investigate those further. What are the steps for getting our campus/ school involved in such a capacity with Cisco?
Thanks,
alf1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a case for you to follow up on this suggestion.
- NetAcad Support
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Course Completion
It is mandatory to have instructor to approve column for all the classes opens by instructor; I have given students some question to complete and upload, but student completed cousre feed back and got his certificate, so please make it mandatory have that column, it could imporve teh quality of course completion and seriousness of assignment submissions.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedCertain classes are set up to allow student to automatically be graduated and get a certificate. You can set up some per-requisite assignment for the students to complete before doing the course feedback. If you are not sure on how to do this, please contact the Support Desk.
- NetAcad Support
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Keep Cybersecuirty Link current
ITN, Chap 11. This lab is not consistent with the changing SANS site. Instead of specifying specific link which changes I recommend asking the student a more general question that can be found in a sight that is constantly being updated. See 11.2.2.6 Lab - Researching Network Security Threats.pdf
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a case for you regarding this error. Please look for a response from the Support Desk.
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A problem with packet tracer
Hi all,
I am having trouble with Packet tracer, the simulation that encompass a solar PV, a meter, a battery and 5 bulbs. I have set up the network as required, but when I click to use the IoT cable, it had two small circles at the beginning and end, and none of the bulbs light (become green). I an not sure of the two problems are related. Please assist.1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedIf you are having issues with Packet Tracer, please open Packet Tracer and click on the “Help” button. If you are having issues with a Packet Tracer activity please contact your ASC or open a ticket with the support desk.
- NetAcad Support
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error
sorry for the previous post; wireless router to PC by straight cable is possible because connected to Ethernet port then its fine.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a case for you regarding this error. Please look for a response from the Support Desk.
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1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
We have created a case for you regarding this error. Please look for a response from the Support Desk.
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first login fails
Again and again, the first login into Netacad often fails, despite:
- the screen-name is correct (the second time it works)
- the password is entered correctly both the first and the second time
- the password buffer is "cleared" by typing some starting "Canc" keys.I saw similar tickets were already closed, but I suppose the problem
was not found, and is actually still there, indeed!
Marco.4 votesReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedPlease open a ticket with the support desk on this issue. As most individuals are not seeing this issue, any videos you can provide would be helpful.
- NetAcad Support
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Poor Spanish translation
Current Spanish curricula is poorly translated. There are some technical words that even if are originally in English, are used in the same way in Spanish. One specific example of this issue is related with the word broadcast, but Spanish version 6.0 includes this word translated as "difusión" and it doesn't reflect the right meaning in networking.
Also there are some words that should be translated, for example "routing" should be translated as "enrutamiento" but hasn't be translated and it produces wrong translations like "routing estático" but it should be translated as "enrutamiento estático".1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the suggestion. Please open a ticket with the Support Desk and they will work with the Curriculum and Assessment team to fix the terminology when possible. They will need some specific information on where the terminology is that needs to be changed.
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I am find a mistake in the curriculum
Hello,
I am find a mistake in the curriculum in CCNA Routing and switching chapter 1 in point 1.3.1.4 in the activity there is something wrong in drag and drop buttons they are not putting in the right places.
Moshera ,
Best Regards1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedI have created a case on your behalf. We will review the error and work with the Curriculum and Assessment team.
- NetAcad Support
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I am find a mistake in the curriculum
I am find a mistake in the curriculum in CCNA Introduction to Network chapter 8 point 8.1.2.5 in video demonstration subnetting with the Magic Number in minute 11:04
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedI located a case you submitted regarding this mistake. The Curriculum and Assessment team are researching and will respond to you by email from your case.
- NetAcad Support
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Bulk Deacttivation
I think it would be nice if the bulk deactivation would make it possible to deactivate all assessments for all students. I have tried this several times ever since Canvas was introduced as platform, at it has never worked for any of my groups. Tried it again a few minutes ago, with the same result.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThe bulk deactivation tool should be working. I have created a Support Desk case on your behalf to gather more information.
- NetAcad Support
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add student
after adding students no feedback come as successfuly added student
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedYou should be receiving a confirmation message when adding a student. Please contact the Support Desk if this continues to be an issue.
- NetAcad Support