NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
226 results found
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Error in polish CCNA1 section 3.1.8 translation
In chapter 3, section 3.1.8 have a problem with translation to polish. Section 3.1.8 is aobout "Message Size", but in polish it is about "Message Encoding" (kodowanie wiadomości).
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have opened a support ticket for you to track this issue.
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Error: Assessment Result Error - An error occurred while generating the Assesment Result
Hi!
I don't know if this is the right forum for this question, if I am not, I apologize and kindly let me know where I should get help.
My name is Harry Moissa, I am an instructor at the Instituto Federal Catarinense - Câmpus Araquari academy (20030485), I currently have the following classes open:
- CCNA R&S: Introduction to Networks (Portuguese - Brazilian - 6.00);
- CCNA R&S: Routing and Switching Essentials (Portuguese - Brazilian - 6.00);
- CCNA R&S: Connecting Networks (Portuguese - Brazilian - 6.00 - Legacy).
All scheduled to end on April 30, 2021.
However, students in all classes…
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have opened a Support Ticket for you regarding this issue.
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Zoom/full screen in chapter contents
I have a huge screen, but every time I have to read a chapter I get bloody eyes.
- The font size is too small.
- The frame of the chapter's content does not correctly adjust the browser zoom.3 votesReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to share idea. Can you right click on the link to open the curriculum in a new window? If that does not work, please open a Support Desk ticket so we can look into this further.
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ENSA Page 6.6.2 Port Overload Error
I just noticed during class that the example provided on Page 6.6.2 of the ENSA curriculum has an error in the port overload command.
The content correctly identifies interface s0/1/1 as the outside interface for overloading, but the example uses interface s0/1/0 in the ip nat command for overloading.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
I have opend a Support Ticket for this item. All issues regarding the Curriculum and Assessment content need to go through the Support Desk to be reviewed. We than work with the Curriculum and Assessment team to correct items.
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ENSA 2.7.1 Packet Tracer Activity
This packet tracer activity specifies to
• Configure the OSPF routers so that the Gigabit Ethernet interface cost will be 10 and the Fast Ethernet cost will be 100.which is met using the router ospf command
auto-cost reference-bandwith 10000The reference configuration in the instructor lab manual incorrectly uses auto-cost reference bandwith 1000
which would report a cost of 1 for Gigabit interfaces and 10 for Fastethernet interfaces.There is an inconsistency between the specification and the model answer provided in the instructor lab manual.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the suggestion. We have opened a Support ticket for this item.
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Lab 10.4.4 IPv6 address configuration
ITN Lab 10.4.4 Build a Switch and Router Network includes configuring IPv6 addresses on router interfaces, but none of the preceding Packet Tracer or Lab activities for the module have included configuring IPv6 addresses.
Configuration of IPv6 addresses IS shown in section 10.2 and there is a syntax checker activity as a reminder, but none of the assignments leading up to the module review lab have reinforced the commands for doing this.
This does not seem like a reasonable pedagogic approach for students completely new to networking. IPv6 addressing and configuration is not fully addressed in the curriculum until module…
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the information. We have opened a Support Ticket for you regarding this item.
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Errors in ENSA 3.7.6 CYU for TCP Reset Attack & UDP Flood Attack
ENSA Section 3.7 Check Your Understanding incorrectly describes a TCP Reset attack and also incorrectly describes a UDP Flood Attack. Attachments include - 3.7.3 description of TCP normal close, TCP reset, and TCP reset attack, 3.7.6 TCP reset attack incorrectly described as a normal TCP closing handshake, 3.7.5 description of UDP flood attack, and 3.7.6 incorrect description of UDP flood attack as sending ICMP echo requests, instead of UDP packets, to trigger ICMP echo replies
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
I have created a case for you regarding this issue. For future reference, please direct these types of issues directly to the Support Desk so they can work with the Curriculum and Assessment team.
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Broken link to 3.2.5.14 Lab in Ukrainian version Connecting Things
In Ukrainian Version Connecting Things course
broken link to 3.2.5.14 Lab
https://static-course-assets.s3.amazonaws.com/IoTFCT201/uk/course/files/3.2.5.14%20Lab%20-%20Interacting%20with%20a%20physical%20world%20from%20Webex%20Teams.html1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Please report this to the Support Desk directly. They will need to work with the Curriculum and Assessment team. Share Idea is meant for individuals to report enhancement requests.
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Ability to full screen curriculm materials and link to PTs and labs
The screen area is not used well at all in the new LMS , students and instructors should be able to resize and zoom in on the materials and use full screen. This would also help students with disabilities.
Also the ability to link directly to a lab or packet tracer would be helpful for assignments.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have opened a Support ticket on this. Please review and follow up with some additional information.
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vryheid
Can you please update all certificates to be awarded because some of us finished cybersecurity buy no certificated issued. Please provide feedback
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I reviewed your account and see the Course Completion Certificate status is in your profile. Please contact the Support Desk directly if you are still seeing an issue.
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Link to individual modules
I need to be able to make a copies of the "External tool" link to the course curriculum and label each copies as reading assignmet.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to share idea. Instructors have the ability to edit the names of most of the items in their courses. The exception to this is normally assessments. If you need help doing this, please contact the Support Desk. Note: You may find the information you need on the FAQs “Modules/Assignments” section.
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Download a file of IoT Fundamentals Large Files
IoTF Connecting Things 2.0 Student Jupyter Notebooks
enIoTFCT2.0StudentJupyter_Notebooks.zip
I would like to download the above file on the page of IoT Fundamentals Large Files, but I found the following linked file which is enIoTFBDA2.0StudentJupyter_Notebooks.zip
https://www.netacad.com/portal/resources/file/daca2201-a549-4487-9bc0-8110347e3908Could you help to correct the problem of the download link?
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a ticket for you with the Support Desk regarding this issue. They will follow up with you directly.
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Integration with Schoology
LAUSD is forcing teachers to use schoology. Any ability or help with integrating any part of the NetAcad canvas site would be a blessing.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the suggestion. We are looking into integration with schoology and other LMS tools. We do not have a specific timeframe on when this will be available. Please keep an eye on the News and Announcements for more information.
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New LMS not allowing resubmission
The assignment is set to allow resubmission. I have entered a score so the assignment would show as graded. Student is still unable to access a link to resubmit the assignment.
The seems to be an error in the LMS, since it is possible to specify allowing resubmission in the interface. Please advise regarding what criteria MUST be set for students to be able to resubmit assignments either before or after they have been reviewed and graded.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the Share Idea item. We have opened a Support Ticket for you and are following up to obtain more information. Students should be able to resubmit assignments when you have your settings set up correctly. If this is not happening we will need to work with the Platform team to correct.
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Resubmit assignments
I have set unlimited resubmissions for assignments.
A student determined he did not do the assignment according to the instructions because he did not use the provided PKA file as specified and wants to resubmit, even though I have not reviewed the assignment yet.
It appears he is not able to resubmit because I have not yet reviewed the assignment. I cannot find any documentation that says assignments must be graded/reviewed before they can be resubmitted and in this case, I would prefer that he resubmit the assignment even though I have not reviewed it yet.
- There needs to be…
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for submitting to Share Idea. We have opened a Support Ticket for you. We need to gather more information from you to determine if a setting is already available for this feature.
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Wrong CH2 Data Files
This is not an idea, but I just downloaded the CH2 data files and these appear to be for another curriculum. This has changed since I last used this course.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
We have opened a case with the Support Desk for you. We will be following up with you in that case.
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Probleme de chargement de la question packet tracer
la question d'examen qui nécessite l'application packet tracer ne se charge pas.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a ticket with the Support Desk regarding this issue. We will follow up with you in that ticket.
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creating customized quiz
before there use to be a option for creating our own quiz using existing all quiz. that facility is no more, Its a great facility please provide the facility
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. Instructors do have the option to create their own quiz in the new experience. If you are not seeing this option, I recommend contacting the Support Desk for additional assistance.
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Cyber OPS Associate Course Lab Files Wrong
The lab file 10.6.7. is wrong web site. http://www.altoromutual.com/login.jsp There isnt a web site. so that my students doesnt complate the lab. Please solve it.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a ticket with the Support Desk for you. We will use this to update you as we work with the Curriculum and Assessment team on this item.
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How do students submit assignments
I am somewhat new to the Netspace. When I click on an assignment while viewing it as a student, I do not see anything like "submit" where a student may upload an a Word doc assignment.
I know I am just missing something but I have to have three classes ready to go in about a month and I want to make sure I am on top of it.
Thanks,
Joseph Ryan1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the feedback. Students will have the option to “Add Submission” when the assignment has been set up to allow submission types and the due date has not passed. If you continue to see issues with this, please contact the Support Desk.