NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
49 results found
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Exporting a course in Skills for All with Custom Assignments
I have found it important to create Custom Assignments and upload lab files in my Skills For All courses.
Without a course export and restore button, this platform does not scale for instructor led courses.
Can we please have this functionality asap as we depart the Moodle LMS of Netacad and arrive at Skills For All?3 votesDelivered ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. You can copy an existing course in Skills for All. This will allow your customizations to be available in the new course.
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1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Gracias por publicar en Share Idea. Hemos trabajado para solucionar este problema. Si continúa viendo problemas, por favor comuníquese con el servicio de soporte para una resolución más rápida.
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[New LMS] Move "Course completion" function to the Gradebook
Courses that require that Instructor sets the "course completion" checkbox for a student to grade the course was always in the gradebook in Canvas. Now in the new LMS is it not in the Gradebook, but well hidden under the "cog" on the main page (attached). For many instructors impossible to find. Please move this tool into the gradebook and make it easy to discover.
159 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for your feedback. We have added a link to the Grades page called “Course Completion”. This link will quickly take you to the Course Completion page.
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Reinstate 'advisor' role for new Moodle based Courses
Historically, the advisor role (and main contact) were able to see inside classes and offer support, admin and adjunct teaching - enabling busy Cisco Academies to delegate admin, have teacher support and scale delivery ... sadly, this role no longer works on the new Moodle experience - as far as we can ascertain, this can be reapplied, however our friends at Cisco need to understand if there is actual community interest/desire for this.
What this will do is potentially lock out courses and student admin when instructors leave, are ill or require support - which is an administrative concern.
254 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the feedback. We have added a Course Facilitator role. This will allow the instructor to add a Contact, Staff, or Advisor to their course through the Edit Course page. The Course Facilitator will have the same functionality as an instructor.
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Email - select all button!
There NEEDS to be a 'select all' button once you have chosen a class (and the group) of students you want to email.
I can't individually go through and click 100+ students in my class to be able to send out a group reminder!
104 votesThanks for your suggestion. This idea has been implemented.
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Remove references to the old (Canvas) LMS
There are still some useless and misleading references to the old LMS (Canvas), for example in the FAQs. Please, remove them.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are working to update the last of the English FAQs with old references to the Legacy site this week. If you continue to find items, please contact the Support Desk directly so we can work to correct.
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Improve "Change language" hint screen
After reviewing the UX of the hint screen when "Change language" is clicked from My Profile area I think it would tremendously help to add 2 things to it:
1. This link to the FAQ: https://www.netacad.com/portal/faq-page/my-profile#t274n888
2. Image like the attached one, which is already in the FAQ, but would be great also to have it on that screen, maybe instead of “in upper right corner”1 voteThanks for your suggestion. This has been implemented.
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Self-Enroll Course Options - All the same verbiage
For our self paced courses, in the versions, there are both "Direct to Student" and "For Public Campaigns" can we condense these and choose one or the other for consistency?
For example:
Python - English 2.00 For Public Campaigns
Linux Essentials - English 2.00 For Public Campaigns
Networking Essentials - English 2.00 Direct to StudentIt seems like the "Direct to Student" language is more accurate in terms of what the instructor is setting up the course for, can we change the others to say the same? Makes it less confusing and more straightforward for the instructor and the overall…
2 votesThanks for your suggestion. This idea has been implemented.
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Make the Course Completion less Obscure
I just completed my first course using the "New Experience". I noticed that there was nothing in the Grade Book to mark students as "Complete" or "Incomplete". A couple of weeks later, one of my students sent me an email with a screen shot saying she had not completed the course. When I began looking, I realized none of my students had "Completed" the course. After I completed a thorough search, I submitted a ticket to NetAcad Support. This is what I got back:
Please follow the steps below to complete the students:From “I’m Teaching”, hover over the course…
1 voteThanks for the feedback. We have streamlined the process for completing students in a course. Instructors can get to the course completion report in 2 clicks (“Grades/Completion” in the left toolbar and “Course Completion” at the top of the gradebook) from any page in Netacad.com.
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Course Announcement tool
I just created a new "Switching, Routing, and Wireless Essentials v7.02" course but i could not see the "Announcement" tool. After talking to the Support Desk, i was told that the Announcement Tool is being phased out of courses!!
I rely on this tool to send reminders to my students throughout the semester. the "delay" sending these announcement is a huge time saver for me.
I wish that you continue providing these useful tool to instructors.
Thank you.4 votesThanks for your suggestion. This feature is being added to all new course template releases going forward. Please watch for your course to be released.
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Bring back the email functionality to the new courses
Bring back the email functionality to the new courses. Removing the ability to email and send files to all students is a backward step
21 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have implemented an emailing feature in the New Experience. We recently updated the message center to allow individuals to easily see items they have sent and various ways to sort incoming messages. We have now added an email feature so when you send a message to someone they will receive an email notification.
Please note: Individuals will not be able to respond to the email notification; however, a link is provided in the email to take the individual directly to the message center.
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New Experience - Ability to add and remove Moodle Course Sections
Many academies like to use a week-by-week approach to their course layouts, or have sections for different purposes/topics. As the primary (only) method of organization it severely reduces the usability of the Cisco Academy course shells to not have the ability to add and remove sections..
20 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We have added the ability to add Topics to courses created in the New Experience and to allow instructors to move activities from one one topic to another.
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discussion forum
New experience doesn't have anymore the discussion forum option with email delivery to participants.
It is a legacy moodle function and it was included in the old canvas experience as well,
it is essentials for distance/online learning and at the moment very important to foster Netacad platform adoption for didactic in several insitutions10 votesThanks for your suggestion. We have implemented your idea.
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Update student lookup
When looking up a student not only show the current and ended classes but also the archived classes.
7 votesThanks for your suggestion. This idea has been implemented.
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create forward and back buttons through the news so that I don't have to exit, click in scroll down and click.
Really, who thought a list of articles with no convenient way to navigate through them was a good idea? Basic UI, folks. People are lazy. If you want us to read your articles, make it easy to read one, click forward or back, and read the next.
41 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you again for the suggestion. We have implemented this idea. You will now see a link that says “Next Article” and the name of the article will be a hyperlink to click on.
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Enable Group Sorting in Gradebook
Moodle allows for groups, and can sort the Grader Report by those groups, but that option is not turned on. I teach multiple classes of the same subject (ITE) and I want all of the students in the same course so I don't have to duplicate everything, but I also would like to sort the gradebook by groups to isolate each class when needed.
16 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for this idea. We have added this filter into the Gradebook and it will be visible when someone has groups in their class.
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Allow Academy to change the task/module dependency
We used to be able to change the order/dependency of modules and tasks in the Canvas system. For example, we can make our learners complete the final exam before doing the course feedback form.
The courses have different dependency set up and currently some of them require learners to complete the course feedback form first, some of them require them to do the exam first. It would be good to be able to standardize this.7 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the idea. We have made changes to allow instructors to create “Topics”. These topics can include restrictions such as activity completed, date, or grade.
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Reinstate the ability to copy from another course
It's very important that we are able to export/import content without having to recreate it each time. This is a basic feature of every LMS and I was on my college's committee to select Canvas for my college.
5 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. Individuals can now copy a course from one New Experience course to another. After launching your course go to the gear icon and select “Import”.
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New experience? Importing question banks from Canvas to Moodle
Please, I need a turn around to import question banks from Canvas to new Moodle Netacad site.
I have developed a lot of questions during several years and I need to import question banks from previous courses3 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. Individuals can now export their question banks from the Legacy Course Experience and import into the New Course Experience. After creating your course in New Experience, click on the Gear Icon and select “More”. You will be taken to a new page. Towards the bottom of the page you will see a “Question Banks” area and an “Import” link.
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Ability to clone customized course for multiple sections
Ability to clone customized course that can be used across multiple sections.
We teach multiple sections of the same course with different dates and different faculty. This requires us to have common customized template with common course content, assessment etc.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Individuals can import customizations from one course to another. Please see the “Backup”, “Import” and “Restore” options under the gear icon after launching your course.
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