NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
81 results found
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Exporting a course in Skills for All with Custom Assignments
I have found it important to create Custom Assignments and upload lab files in my Skills For All courses.
Without a course export and restore button, this platform does not scale for instructor led courses.
Can we please have this functionality asap as we depart the Moodle LMS of Netacad and arrive at Skills For All?3 votesDelivered ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. You can copy an existing course in Skills for All. This will allow your customizations to be available in the new course.
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Study Guides
In the older Netacad, there was a share area where instructors could share study guides and other assignments that they had created. I feel like Netacad should really think about making official study guides for ITE and CCNA as the students are then forced to go through the curriculum and answer the questions which helps them retain the materials much better than just reading it and doing the activities.
4 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. This is something we have started to bring back as part of the Skills for All platform. Please visit the following URLs:
To share a resource, please go here: https://cs.co/communitycontent
To view resources others have created and have been posted, please go here and filter by community: http://cs.co/InstructorResourceLibrary
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1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Gracias por publicar en Share Idea. Hemos trabajado para solucionar este problema. Si continúa viendo problemas, por favor comuníquese con el servicio de soporte para una resolución más rápida.
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Allow Instructor to Check or Un-Check the Enable Additional Attempts Check Box
Please change the check box so that it is NOT disabled so that instructors can CHOOSE whether or not to require instructor to enable additional attempts on assessments. Apparently in this release of the curriculum (Intro to Networks v7.x) this optional has changed for the Practice Final Exam. I do not know why.
12 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have changed this feature for the CCNA 7 courses. When creating your class, please be sure to use the newest version to see these changes.
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[New LMS] Move "Course completion" function to the Gradebook
Courses that require that Instructor sets the "course completion" checkbox for a student to grade the course was always in the gradebook in Canvas. Now in the new LMS is it not in the Gradebook, but well hidden under the "cog" on the main page (attached). For many instructors impossible to find. Please move this tool into the gradebook and make it easy to discover.
159 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for your feedback. We have added a link to the Grades page called “Course Completion”. This link will quickly take you to the Course Completion page.
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Reinstate 'advisor' role for new Moodle based Courses
Historically, the advisor role (and main contact) were able to see inside classes and offer support, admin and adjunct teaching - enabling busy Cisco Academies to delegate admin, have teacher support and scale delivery ... sadly, this role no longer works on the new Moodle experience - as far as we can ascertain, this can be reapplied, however our friends at Cisco need to understand if there is actual community interest/desire for this.
What this will do is potentially lock out courses and student admin when instructors leave, are ill or require support - which is an administrative concern.
254 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the feedback. We have added a Course Facilitator role. This will allow the instructor to add a Contact, Staff, or Advisor to their course through the Edit Course page. The Course Facilitator will have the same functionality as an instructor.
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Gradebook
It will be better if your make us possibility to reduce width of colums in gradbook. they are too large. thank you very much.
73 votesThanks for your suggestion. This has been implemented.
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Email - select all button!
There NEEDS to be a 'select all' button once you have chosen a class (and the group) of students you want to email.
I can't individually go through and click 100+ students in my class to be able to send out a group reminder!
104 votesThanks for your suggestion. This idea has been implemented.
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Remove references to the old (Canvas) LMS
There are still some useless and misleading references to the old LMS (Canvas), for example in the FAQs. Please, remove them.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are working to update the last of the English FAQs with old references to the Legacy site this week. If you continue to find items, please contact the Support Desk directly so we can work to correct.
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Allow disabling "Enroll Now" fields, replacing them with a "Enrolment closed"
Self-paced courses are useful and can be setup easily. It would be great if we could keep the self-enrol page active, but limit additional enrolments.
This could simply be done by disabling the "Enrol Now" field, and replace them by a message saying "Enrolment is now closed".
72 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the idea. We have added a feature to Self-Enroll page you can check to close the enrollment. Once you are on the self-enroll page settings you will see the following: "Close enrollment (prospective students can visit the self-enroll page, but will not be able to enroll) ".
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Improve "Change language" hint screen
After reviewing the UX of the hint screen when "Change language" is clicked from My Profile area I think it would tremendously help to add 2 things to it:
1. This link to the FAQ: https://www.netacad.com/portal/faq-page/my-profile#t274n888
2. Image like the attached one, which is already in the FAQ, but would be great also to have it on that screen, maybe instead of “in upper right corner”1 voteThanks for your suggestion. This has been implemented.
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I need to be able to choose MULITPLE questions out of a question bank, not just ONE!
Moodle has this capability, When I get to the question bank to add questions to a quiz, there is even a button that says 'Add all selected items", but there is no way to select multiple items!
4 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We have implemented this change in Cisco NetAcad.
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Reinstate the ability to copy from another course
New new experience should be in place before new experience course go live. As instructors, we are not using the academy for experimentation. We're using them to teach full course loads. Course copy is not something, I or anyone I work with, consider as n option feature. Please fix it.
86 votesThanks for your suggestion. This has been implemented for the new experience.
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have the ability to uncheck a students course completion
with the new experience on NETACAD, I accidentally checked the box that stated the student had completed the course. I contact support and they sent it up to the next level. They stated there is no way to uncheck that box once its checked. this needs to be fixed, if i did it by accident, im sure more will do the same. Even if we had to contact support to get them to uncheck the box that would still work. At this time i have a student that cant do anything in the class because i cant uncheck this box
42 votesThanks for your suggestion. This has been implemented.
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Self-Enroll Course Options - All the same verbiage
For our self paced courses, in the versions, there are both "Direct to Student" and "For Public Campaigns" can we condense these and choose one or the other for consistency?
For example:
Python - English 2.00 For Public Campaigns
Linux Essentials - English 2.00 For Public Campaigns
Networking Essentials - English 2.00 Direct to StudentIt seems like the "Direct to Student" language is more accurate in terms of what the instructor is setting up the course for, can we change the others to say the same? Makes it less confusing and more straightforward for the instructor and the overall…
2 votesThanks for your suggestion. This idea has been implemented.
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ending date
Make the ending date for a course the last day students can access, not the day before. For instance my students can access thru May 3, and I put as ending date, but netacad moved from in-progress to not active when May 3 started at 12:01 am
10 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. This has been changed and students will have through the end of the last day of class to view all materials.
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Increase the file size you can uplaod in the new experience
need to be able to upload files bigger than 20 meg to your class
27 votesThanks for your suggestion. This idea has been implemented.
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Can we have assignment due dates next to the assignment like in the old LMS
In the old LMS the due dates were listed next to the assignments. This was helpful for both the student and the instructor. You did not have to look at the calendar every time you wanted to see due dates you can just look at the assignment list.
22 votesThanks for your suggestion. This has been implemented.
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Make the Course Completion less Obscure
I just completed my first course using the "New Experience". I noticed that there was nothing in the Grade Book to mark students as "Complete" or "Incomplete". A couple of weeks later, one of my students sent me an email with a screen shot saying she had not completed the course. When I began looking, I realized none of my students had "Completed" the course. After I completed a thorough search, I submitted a ticket to NetAcad Support. This is what I got back:
Please follow the steps below to complete the students:From “I’m Teaching”, hover over the course…
1 voteThanks for the feedback. We have streamlined the process for completing students in a course. Instructors can get to the course completion report in 2 clicks (“Grades/Completion” in the left toolbar and “Course Completion” at the top of the gradebook) from any page in Netacad.com.
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Course Announcement tool
I just created a new "Switching, Routing, and Wireless Essentials v7.02" course but i could not see the "Announcement" tool. After talking to the Support Desk, i was told that the Announcement Tool is being phased out of courses!!
I rely on this tool to send reminders to my students throughout the semester. the "delay" sending these announcement is a huge time saver for me.
I wish that you continue providing these useful tool to instructors.
Thank you.4 votesThanks for your suggestion. This feature is being added to all new course template releases going forward. Please watch for your course to be released.
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