NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
208 results found
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View Course Feeback Results for Ended Courses
A feature such as dashboard to view these results for ended courses as the Platform team takes a look at this page to better understand the needs from individuals
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. The Platform team is looking into this for future releases and to potentially expand on the current features. They do not have an exact time on when this will be available but it is something they are working on.
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exporting incompleting students
provide a check box so that when exporting list we can leave already completed students
1 vote -
Two step authentication
in this upgrade and integration, two step authentication is working, Kindly make sure its working,
thanks1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Unfortunately we are not able to implement multi-factor authentication at this time.
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sorting facility
give a sorting facility of list.
2 votes -
Packet Tracer for cellular devices
Ingles
Packet Tracer for cellular devices
Any Packet Tracer solution or tools for Smartphone, mobile or cellular devices that can be installed.
Cisco previously had a tool in the Apple Store and Google Play, they are not available. If you have a Packet Tracer solution or platform to use these tools from your cell phone, it would be of great help. The great advances in technology are aimed at mobile devices.It would be interesting if the Cisco, Netacad or Skillsforall platform could integrate the Packet Tracer tool for students and instructors who have resource limitations, they can navigate and…
7 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We greatly appreciate your valuable input and suggestions. Cisco Packet Tracer (as is) is designed and works well on desktop platforms. Inclusion remains at the forefront of our priorities, and we are working to enhance the overall mobile learning experience across all our tools and platforms. While we are still in the process of making these transitions, we are optimistic about the possibilities and look forward to sharing updates with our instructor community in the future.
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Include attachments to case creations to Support Desk
When reporting Errata in curriculum/assessments to the Support Desk, it would be helpful to have the option to include attachments (for screenshots) at the outset when submitting support tickets. Otherwise you have to spend more time accessing your Support Cases, locating that specific case and then uploading a file. This is an inefficient use of time.
2 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the feedback. We will keep this in mind for convergence.
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Problem on the assessment activation
I launched a course for may students, configure the assessments of different modules but it still appears like if they'are deactivated.
Another instructor test that issue too and have the same problem.
Please do the necessary to solve that.
Thank you1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are not able to implement this change at this time. We are looking into this for convergence next year.
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Betterment of content navigation for mobile devices such as smartphones
Content is not displayed well on small screen devices such as smartphones. I request you to look into this issue and resolve for better experience. This issue discourages new users.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. The content navigation for the new Platform Skills for All should be better for individuals to use on their mobile devices. As we move towards convergence in 2024 you will continue to see this taken into consideration.
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Affixing Signatures to Student Letters
Affixing Signatures to Student Letters
Where the instructor places the signature so that when students download their course completion letter, the signature is placed automatically.
It is uphill to sign many letters manually.
I am waiting for answers. Thank you so much.
Traducción.
Colocar Firmas a Cartas de Estudiantes
En donde el instuctor coloca la firma para que los alumnos al descargar su carta de finalización del curso, la firma se coloque automatica.
Es cuesta arriba firmar muchas cartas de manera manual.
Quedo a esperar de respuestas. Muchas gracias.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to implement at this time. We will look at this for future releases.
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Allowing over 100% results for students
You should enable over 100% scores in gradebook since adding extra assignments means manual calculation. This feature is available in Moodle but currently disabled.
15 votes -
make it just actually work -
system test exam will not open 'too long' ? ? ? I just started.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Desk case for you and will be following up with you directly to gather more information.
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a square where you can keep notes for students, like student ID but where you can keep short notes for students (instructor notes)
a square where you can keep notes for students, like student ID but where you can keep short notes for students (instructor notes)
7 votes -
Control de tiempo por estudiante de navegación en la plataforma/ Time control per student browsing the platform
Generar un reporte del tiempo que cada estudiante a navegado en la plataforma.
Así como un historial individual de cada acceso que ha tenido el estudiante a la plataforma.English Translation: Generate a report of the time that each student has navigated on the platform.
As well as an individual history of each access that the student has had to the platform.5 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We will consider this in the future after convergence next year.
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Password reset feature
I know, reread all of the responses saying "we can't implement this because of security reasons". That is a poor response that does not help instructors trying to administer a class or proctor an exam. I just spent most of an hour with a student trying to reset their password so they could take the final. They ran out of time because their account was mandatorily locked for "security" reasons. I have not seen this issue on other LMS platforms. Find a way for instructors to over ride lockouts for administration reasons.
1 voteThanks for your suggestion. We will look into ways to implement your idea in the future.
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Remve capability to cut paste answers
Student often find the answers to packet tracer document questions online and copy and paste them into NetAcad word doucments from the internet. It is obvious when all the answers have the same fonts and they are all italics, when the original document does not have italic fonts. Is it possible to remove the capability to paste an answer and force the student to type the answer in and thereby, at least, facilitating learning by consolidating information in long-term memory
1 voteThanks for your suggestion. Unfortunately, we will not be able to implement your idea at this time.
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Provide additonal VM images for ARM-based hosts
Some students use Apple Silicon M1/M2 macbooks and thus, can't use the VM images for CyberOps Associate course. They got it partly working with UTM and emulation, which is slow but working. However, networking isn't available and any workarounds have failed so far.
I'd appreciate, if there were images for ARM platform, too. By the way, not supporting the processor family will most probably exclude other devices in the near future.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Desk case for you regarding this issue. We will follow up with you directly on a possible work around until this can be fixed for long term.
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Quizzes in NETACAD
I would like to talk with anybody who has experience with NETACAD assignment creation and setup. I am finding myself have to manually create the quizzes for all 14 chapters in IT Essentials; Hardware and Software. I am behind the 8-ball having started my classes and expecting the quizzes to be already in place. They have already been in place in all past classes I have conducted and have not ever had to create the quizzes manually. Quite a shock. Thank you.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. IT 8 has a lot of the end of chapter quizzes included in the curriculum. This is by design. We have allowed instructors to manually create the quizzes by giving them access to the Question Bank if they want this information recorded in a gradebook.
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Use of WebEx and/or Zoom
Being on the outside, looking in, I see no reason why the Support Desk should not be allowed to start a WebEx or Zoom session on the fly without prior scheduling. Mary and I had to eat a bunch of time because of communication issues being limited to texting only. PICTURES ARE WORTH a THOUSAND WORDS!!!! And I don't think all support issues can be pre-planned not knowing the depth of of the scenarios. Please re-think this policy. Thank you.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to make this possible at this time.
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Send emails to certain academy groups
it would be usefull the option of being able to send a message to certain user groups.
For example: if I need to contact or broadcast a message to every instructors of the academy. Or a message only to students to spread certain information.1 voteThanks for your suggestion. In the current platform, instructor to student messaging is available within a class. Other messaging needs should be done outside of the platform now, bu we will consider for future implementation.
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Consulta
Cómo puedo actualizar para que queden visibles las carreras actuales en la oferta académica?
1 vote
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