208 results found

1. add CA or ITC to the courses taught in an ITC academy

   Regarding ITC academies, it would be nice to have CA or ITC written in all courses in order for instructors to quickly distinguish which course is CA an which one is ITC.

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2. Fixing the time zone flaw

   Student report from most of my students:

   "Please attempt again to correct your timezone mechanism.
   I was able to change it within Canvas but Cisco did not give me the option to change my settings. I am listed with an African time zone."

   Fix this flaw ASAP please as my students'assignments and exams show the incorrect timezone date making it impossible for them to do their work.

   Long back story, but I will attempt to shorten it.

   Your helpdesk told me that when my students were registering for accounts this term our academy timezone was incorrect, without my intervention or knowledge, to another half-way around the world. My students could not change it in their profiles, as it was non-responsive to their attempts. (Not a browser blocker or cache problem.)

   Your help desk assured me that they could even though I witnessed that they could not.

   I corrected the academy timezone being assured by your help desk that my students would be able to correct it in their profiles.

   The profile timezone change worked, but their classes retained the incorrect timezone.

   Consequently,their assignment and exam dates are off making it impossible for them to access them.

   Student report from most of my students:

   "Please attempt again to correct your timezone mechanism.
   I was able to change it within Canvas but Cisco did not give me the option to change my settings. I am listed with an African time zone."

   Fix this flaw ASAP please as my students'assignments and exams show the incorrect timezone date making it impossible for them to do their work.

   Long back story, but I will attempt to shorten it.

   Your helpdesk told me that when my students were registering for accounts this term our academy timezone was incorrect, without my intervention or… more

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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   Thank you for all of the information. There was an issue with some student’s profiles not updating correctly in the New Experience. This has been fixed so they will see assignments based on the timezone in their profile.

   Assessments (those with the green puzzle icon in New Experience) us the time from the individual’s computer instead of the profile timezone.

   We will keep this idea in mind for future updates so all places in NetAcad use the same timezone.

3. Integration of wire shark to newer version of packet tracer

   It would be very good for instructors and students to simulate networks configured in packet tracer on wire shark

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   Archived  ·  AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded

   Thanks for your suggestion. Unfortunately we will not be able to implement at this time.

4. Integrate logon with Clever (or others).

   Allow users to login with Clever, Google, or Office 365. The are three popular authentication methods being used by schools to give student a SSO experience.

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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   Thank you for the suggestion. We are looking into various options of authentication methods. We do not have any specific dates so we will archive this idea for now.

5. Appreciate Instructors

   Instructors really work so hard to teach even someone who has not undergone any prior learning and ends up understanding, they should be recognized and appreciated

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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   Thank you for posting to Share idea. We agree instructors do work hard. We have recognition program for instructors and academies. After logging in please go to Resources → Cisco Recognition Program to learn more.

6. Distribute a PT in TAR.GZ form

   Distribute a PT in TAR.GZ form fo other linux distribution then Debian or Ubuntu.

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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   Thank you for the suggestion. The Packet Tracer team wanted me to give you the information from the FAQ guide: Run the command "sudo apt-get install " and follow the instructions shown on your screen.
   (Note that using "sudo dpkg -i " will not install the dependencies needed)

7. Suggestions and Request

   I would like to bring this to your attention that the current system ,the instructors cannot rest passwords for students as per the previous system the way it used to be.

   And currently we have an outreach that we are carrying out,were we are dealing with the community who need our support and it’s in rural and some urban areas where internet and computers are still for sharing and some of the students are still computer illiterate . So I humbly request the developer and Cisco Technical Team to return THE RESET PASSWORD LINK FOR THE INSTUCTORS due to the level at which our countries are developing and adapting in Technology is different. And the students are slow LEARNERS.

   Also the mailing page, where Instructors could communicate or send messages to students for any update or easy accessibility should be returned.
   Then this is to my observation that also the current system. Shows all the previous classes that were complete and were in history , where students had finished the course and had done all the course feed back and the finals. But the current system is showing them as incomplete and for this case we don’t know where we shall get this students.
   Please help us ASAP on these issues before the Cisco quarter is ends. Because the metric score will not look good for our Academies.

   Thanks and let the other instructors interact with the system and share their Ideas

   I would like to bring this to your attention that the current system ,the instructors cannot rest passwords for students as per the previous system the way it used to be.

   And currently we have an outreach that we are carrying out,were we are dealing with the community who need our support and it’s in rural and some urban areas where internet and computers are still for sharing and some of the students are still computer illiterate . So I humbly request the developer and Cisco Technical Team to return THE RESET PASSWORD LINK FOR THE INSTUCTORS due to the… more

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8. hide

   can you add hidden/reveal gear to hide some courses and not get confused

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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   We have filters for instructors to use on their I’m Teaching page. You can search by key word such as CCNA or you can limit the courses you view by status such as In Progress. We will continue to look at additional ways to make this page better such as archiving courses in thr future.

9. seat tokens registration

   • When registering students in a course using seat tokens:
   • The fields of the form after successful submitting still appear for the students, this will lead many students to submit again then the message "Seat token has already been redeemed." appear. (this makes a conflict). I think it is better to remove the fields after successful submit or redirect to another page.
   • the email received after submitting the seat token marked as Spam. So many students say (We didn't receive an email).
   • The process of registering the students using seat token is very helpful, but it is complicated because there are many steps to complete the registration process. i.e. Step 1: Fill the first form of redeeming the seat token, Step 2: open the email and click Activate account, Step3: fill a new form including password, Step 4: Login and again fill another form with new details, Step 5: go to netacad.com and login (this because the page redirected after step 4 is not the netacad.com)

   • When registering students in a course using seat tokens:
   • The fields of the form after successful submitting still appear for the students, this will lead many students to submit again then the message "Seat token has already been redeemed." appear. (this makes a conflict). I think it is better to remove the fields after successful submit or redirect to another page.
   • the email received after submitting the seat token marked as Spam. So many students say (We didn't receive an email).
   • The process of registering the students using seat token is very helpful, but it is complicated because there are… more
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   Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

   Thank you for the information regarding seat tokens.

   We have tested and we have not been able to duplicate the issues you described. When redeeming seat tokens a success message appeared letting the user know to check their email.

   We do ask all users to ensure they can receive email from noreply@cisco.com and noreply@netacad.com. This is in the login FAQs in Cisco NetAcad and in the pre-login pages.

   We appreciate your suggestions to limit the number of steps students have to take to register an account. We will continue to work on ways to improve this process.

10. From I'M Managing/Users give us vision as to what courses a user is enrolled in
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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestion. We are closing this enhancement request at this time due to the low number of votes. We will keep this in mind for future releases.

11. allow multiple names and emails for recognition

    Allow us to list more than one name and email address of people to be notified when academy recognized.

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestion. We are not able to implement this feedback at this time. We will archive this idea and keep in mind for future enhancements.

12. How to show last and first names

    Users' names should be shown in the format:
    Lastname, FirstName
    and should be sortable.
    Right now users are shown in the format:
    Firstname Lastname
    and are not sortable
    I'm referring to the "Course details" page and to the Gradebook, from "I'm Teaching" view, but also to Users page from "I'm managing".

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestions. We are continually looking for ways to improve the system. This enhancement request is not something we can implement at this time but will be considered in the future.

13. Link to Course from a Message Inbox

    Using Inbox and reading a message from a student, it could be useful to have a direct link to course the student enrolled.
    Now the instructors has to come back to "My NetAcad", to select the course( if he has many as I it can be boring) and then to perform the necessary actions to solve the student issue.
    He repeats the process for each message.

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    Archived  ·  AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded

    Thanks for the suggestion. Unfortunately we will not be able to implement at this time.

14. Make a Mobile user i yerface

    I try to use they platform in My Mobile, but i have yo mucho troubles with this.
    Please make an adaptativa interface

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15. Course Details

    Course details link should be accessible from inside the course after clicking launch course.

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestion. We are not able to implement this enhancement at this time. Instructor can view their class roster through the People section in the class or use the “My NetAcad” button to return to their “I’m Teaching” page.

16. social media integration

    The main page on Netacad should show News feeds and should facilitate sharing those news feeds to social media platforms.

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you again for the suggestion. We have not received enough votes on this idea to move forward at this time. We will archive this idea and keep it in mind for future enhancements.

17. Introduce Xapi

    Hello,

    in our university, we test the performance monitoring of our students (badges, ...) in the Learning Management System with the Xapi (https://en.wikipedia.org/wiki/Experience_API). Will Netacad support these Xapi?

    Best regards
    cordially

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestion. We will not be implementing Xapi at this time. We will keep this in mind for future releases.

18. PASSWORD RESET

    PASSWORD RESET BUTTON SHOULD BE INCLUDED IN THE NEW PLATFORM

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    Archived  ·  AdminJoy Hall (joyhall) (Support Desk Team Lead, Cisco Networking Academy) responded

    Thanks for the suggestion. Unfortunately due to security requirements, we will not be able to implement this at this time.

19. Packet Tracer Log in issue.

    Thus, I am asking if it is possible for the NetAcad Support team to post something to the NetAcad alert page informing the CISCO NetAcad user community of the cause and solution to this PT log-in issue?

    The instructor is unable to log into Netacad and this has had to go to the Netacad Tech team. They did tell him that he is not the only teacher with this issue /and there are students also

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the suggestion. We are researching the Packet Tracer login issues are they are sent to us. We have some information back from the Packet Tracer team and will be following up with individuals this week.

20. cannot delete students

    Dear Sirs,
    after the transition to single-side-on there is no button under I'm Managing and then users to delete students anymore.

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    Archived  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Users can be removed from an academy from the “I’m Managing” tab. Click on “Edit Role” on the “Users” tab and remove all roles for a user. This will remove them from the academy.