seat tokens registration
- When registering students in a course using seat tokens:
- The fields of the form after successful submitting still appear for the students, this will lead many students to submit again then the message "Seat token has already been redeemed." appear. (this makes a conflict). I think it is better to remove the fields after successful submit or redirect to another page.
- the email received after submitting the seat token marked as Spam. So many students say (We didn't receive an email).
- The process of registering the students using seat token is very helpful, but it is complicated because there are many steps to complete the registration process. i.e. Step 1: Fill the first form of redeeming the seat token, Step 2: open the email and click Activate account, Step3: fill a new form including password, Step 4: Login and again fill another form with new details, Step 5: go to netacad.com and login (this because the page redirected after step 4 is not the netacad.com)
1
vote
Sufyan Aqtam
shared this idea
Archived
·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the information regarding seat tokens.
We have tested and we have not been able to duplicate the issues you described. When redeeming seat tokens a success message appeared letting the user know to check their email.
We do ask all users to ensure they can receive email from noreply@cisco.com and noreply@netacad.com. This is in the login FAQs in Cisco NetAcad and in the pre-login pages.
We appreciate your suggestions to limit the number of steps students have to take to register an account. We will continue to work on ways to improve this process.
-
Xuân Nhiên Vũ
commented
Seat Token ???????????????