ERROR
A student here made his final and skills earlier this week, I marked hem as "finished", and I would like to get his letter and certificate for CCNA 3. Why doesn't it work anymore???
His name is Bregt Van der Fraenen
Nico
1
vote
Nico Declerck
shared this idea
Referred to Helpdesk
·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Students may have to click on the “Refresh Status” link on their I’m Learning page or instructors can click on the “Refresh Grades” link in their course details page. This information has been added to the FAQs to help individuals that experience issues. If the letter or certificates are still not available, please contact the Support Desk.
Note: This will change as we move to the New Platform Experience.