Login process: why twice?
As Sanrdra Ray has written again and again, the Login process to Netacad is still defective:
- most times the first Log In --> Login click fails, i.e. nothing happens (on Win10, Chrome 78.0.3904.108 64 bits)
- the Login mask asking for the user credentials has the Login button gray despite all items are already filled in; after a click, it turns blue (see attach).
1
vote
Marco Paganini
shared this idea
Referred to Helpdesk
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AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the idea. We are creating a support case and will be following up with you directly. The experience you are describing is not normal.
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grap user
commented
same issue here !
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Gerard Ashton
commented
I have a similar problem; I must click login twice to log in. Latest levels of Windows 10 Home and FIrefox.
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Here is what happens when accessing Netacad in Chrome on my Win 10 Home PC, the first time after boot-up.