NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
514 results found
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Ability to generate Course Completion certificate in any language regardless of course language
For example, the ability to generate a certificate (or letter) in Spanish if the course was in English, or vice versa. This is important for students' mobility.
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to implement at this time. We will look at this for future releases.
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make it just actually work -
system test exam will not open 'too long' ? ? ? I just started.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Desk case for you and will be following up with you directly to gather more information.
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Arabic Translation
It is better to give the translation to Arabic cisco instructors , because there is many miss understanding and some terms & abbreviations doesn't need translation. it need to be as it without translations
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Desk case for you. We will follow up with you through this case.
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Packet Tracer Check Results Screen Enhancement Request
Dear PT Dev Team,
In the Check Results screen, the user profile does not show up UNTIL the activity is at 100%. This is true for all activities.
Let's say, in a hypothetical situation, that an activity had an issue where it did not reach 100% or an instructor would accept an activity for credit that was less than 100%. There is no user profile that the instructor can use to confirm that the student actually completed the activity at that point.
This is an enhancement that I would like to have added to Packet Tracer. As a programmer, this…
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have forwarded your information to the Packet Tracer team. They are not able to implement at this time but they will think about this for future releases.
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Error on Packet Tracer 12.1.9
Hi,
There is an error on either the tracert results or (more likely) the Instructor PDF. The EAST router's public interface shows on the topology screen tip as 209.165.202.132 and in the tracert results from PC1. However, the table on the instructor pdf appears to have the interface mis-identified as 209.165.202.130. NAT is in play.
See attached.
Alf1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Desk case for you and will follow up with you there.
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Option to not ask to save when closing PT would be fantastic
Consider adding an option in Preferences to not ask the user if they want to save when clicking the close button in Packet Tracer. Some of us grade well over 1000 PTs in a semester and one less click per PT adds up. When we click the close button it asks of we want to save. An option in Preferences to "Do not ask to save when closing" would help speed up the grading even if ever so slightly considering those seconds add up over the course of a semester. The default should be to ask if want to save…
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have sent this information to the Packet Tracer team. They are unable to add this feature at this time but they will keep this in mind for future enhancements.
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Password reset feature
I know, reread all of the responses saying "we can't implement this because of security reasons". That is a poor response that does not help instructors trying to administer a class or proctor an exam. I just spent most of an hour with a student trying to reset their password so they could take the final. They ran out of time because their account was mandatorily locked for "security" reasons. I have not seen this issue on other LMS platforms. Find a way for instructors to over ride lockouts for administration reasons.
1 voteThanks for your suggestion. We will look into ways to implement your idea in the future.
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Remve capability to cut paste answers
Student often find the answers to packet tracer document questions online and copy and paste them into NetAcad word doucments from the internet. It is obvious when all the answers have the same fonts and they are all italics, when the original document does not have italic fonts. Is it possible to remove the capability to paste an answer and force the student to type the answer in and thereby, at least, facilitating learning by consolidating information in long-term memory
1 voteThanks for your suggestion. Unfortunately, we will not be able to implement your idea at this time.
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Rebrand DevNet
imho - This is not a CCNA level as per the content of the CCNA 3 class, Enterprise Networking, Security and Automation (ENSA), 14. 5.3, "We are rapidly moving away from a world where a network administrator manages a few dozen network devices, to one where they are deploying and managing hundreds, thousands, and even tens of thousands of complex network devices (both physical and virtual) with the help of software. This transformation is quickly spreading from its beginnings in the data center, to all places in the network."
CCNA is for networks with user in the hundreds, not with…
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We have passed this information on to the Product Management team.
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Course Integrity
Cisco needs to scan the internet for answers to the assignments and fight to have the answers removed when found. Way to easy for student to cheat.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We appreciate your suggestion. Please know you can also go to this URL to report issues: http://www.cisco.com/web/about/ac50/ac47/cisco_logo_program.html
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An overview where you can see just ungrades assignments
Right now it is very difficult to find one off late assignments. For example I had a student in the hospital for a while and when they came back, I had to go into each assignment to see if he submitted his.
If there was a screen that showed:
Assignment number yet to grade show these assignments
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have been working on a solution for this and it is currently available in the new platform, Skills for All. We will continue to add more and more courses to Skills for All over the next year as we get closer to convergence.
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1 vote
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Modify NETACAD Default Activation
So there is one less setup that has to be performed for a new class, modify the default activation setting for "All" Practice Exams. These exams are for the students to familiarize themselves with course topics by launching the exams "without" the instructor having to activate the these exams for all students. The Practice Exam grades are not a part of the grade computation so they should be activated all term. For those instructors that prefer them not to be activated, let them de-activate them. Please consider. Thank you.
7 votesThank you for your idea. At this time we will not be able to implement your suggestion. The final exams require activation to prevent premature assessment item exposure to students.
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Una App para android e IOS
Una App para aquellos que no podemos estar en una PC todo el tiempo y poder revisar los cursos que estamos tomando, que sea agradable a la vista y fácil de localizar los cursos que estoy tomado y ver las clases.
English Translation: An App for those of us who cannot be on a PC all the time and be able to review the courses we are taking, which is easy on the eye and easy to locate the courses I am taking and see the classes.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We will continue to explore this for future releases.
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Provide additonal VM images for ARM-based hosts
Some students use Apple Silicon M1/M2 macbooks and thus, can't use the VM images for CyberOps Associate course. They got it partly working with UTM and emulation, which is slow but working. However, networking isn't available and any workarounds have failed so far.
I'd appreciate, if there were images for ARM platform, too. By the way, not supporting the processor family will most probably exclude other devices in the near future.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have opened a Support Desk case for you regarding this issue. We will follow up with you directly on a possible work around until this can be fixed for long term.
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Improve Assessment Process
Am I the only instructor who has to redo assessments in NETACAD over and over again due to the missing logic in the implementation? I have reported this multiple times over the last year and a half without acknowledgment that it will be put on the to-do list for future version. You see, the logic was never thought through sufficiently enough to anticipate oversights and keying errors, not only by this instructor, but maybe others as well, when activating Exams. Having to correct these errors by deactivating students and going through the settings subsequent times to be sure further oversights…
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
The assessment process is something that will be evaluated as we move towards convergence with Skills for All. I encourage you to review the following page: https://www.netacad.com/portal/news/i/coming-instructor-led-functionality-evaluation-phases
We welcome participation when the new Instructor-Led courses launch in Skills for All towards the end of April. You will also see a place to provide feedback on this page.
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Ability to add and remove questions from exams
It would be great if there was a way an instructor could add and remove questions from exams. Thanks.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are not able to implement at this time. We will keep this in mind for the future.
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I mentioned it in the attached file
I have four suggestions will contribute to increasing the students' knowledge and I mentioned it in the attached file .
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have reviewed this information with the Product Management team. They will take these suggestions into account as they move forward with updating and adding new courses.
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Quizzes in NETACAD
I would like to talk with anybody who has experience with NETACAD assignment creation and setup. I am finding myself have to manually create the quizzes for all 14 chapters in IT Essentials; Hardware and Software. I am behind the 8-ball having started my classes and expecting the quizzes to be already in place. They have already been in place in all past classes I have conducted and have not ever had to create the quizzes manually. Quite a shock. Thank you.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. IT 8 has a lot of the end of chapter quizzes included in the curriculum. This is by design. We have allowed instructors to manually create the quizzes by giving them access to the Question Bank if they want this information recorded in a gradebook.
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Use of WebEx and/or Zoom
Being on the outside, looking in, I see no reason why the Support Desk should not be allowed to start a WebEx or Zoom session on the fly without prior scheduling. Mary and I had to eat a bunch of time because of communication issues being limited to texting only. PICTURES ARE WORTH a THOUSAND WORDS!!!! And I don't think all support issues can be pre-planned not knowing the depth of of the scenarios. Please re-think this policy. Thank you.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to make this possible at this time.
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