NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
82 results found
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create activations
In the "Assessment Center / Create Activations" screen, would you , instead of a checked box, write usefull info as the begin-end dates of the active activations.
Thanks11 votesDelivered ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We have implemented this into the Assessment Center when you go to create an activation.
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Como instructor NO se puede colocar firma en los certificados
Los alumnos solicitan constantemente los certificado de finalizacion de curso incluya la firma como instructor.
Solicito exista un campo para adicionar firma digital1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Gracias por su sugerencia. En este momento, hemos implementado una firma de Cisco para los estudiantes en lugar de listar un instructor. Esto ayudará al estudiante a obtener una firma. Estamos investigando la posibilidad de agregar una firma digital para los instructores, pero no sabemos cuándo se agregará en este momento.
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Provision for Instructors Signature Upload
Hello,
Please on behalf of University of Jos ASC and ITC, I wish to request if our instructors could have the ability to upload their signatures so that their students certificates can be downloaded with the signatures. Especially now that we have to embark on remote classes.
Thank you very much in anticipation.1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for your suggestion. At this time we have implemented a Cisco signature for students instead of listing an instructor. This will help the student get a signature. We are investigating the possibility of adding a digital signature for instructors but do not know when this will be added at this time.
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Chat button on Support page should appear higher
The Chat button should appear above the Submit a Case form on the support / submit case webpage.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the idea. We have updated this page to remove some of the language information. While the Chat link is still not at the top the page has been updated to be more concise.
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CCNAv7: The Module Quiz 10.6.2 within Module 10 of CCNA2 course
CCNAv7: The Module Quiz 10.6.2 within Module 10 of CCNA2 course has 15 questions, but in reality, it has only one unique question. That is, in this module quiz, the same question repeated 15 times.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the comments. We have corrected this issue in the quiz.
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Student lookup
Hello team Cisco,
I noticed from the new platform, the student lookup option is not visible again. But this help us to search for students to know their previous classes or currently enrolled.11 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for submitting this idea. We have added this feature. When you are on the I’m Teaching tab you will see a link that says “Student Lookup”.
- NetAcad Support
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News and Events read flag
Currently the News and Events page lists all communications for the year. Is it possible to get some type of indicator which can distinguish a read from an unread post?
13 votesThanks for the suggestion. This has been implemented and a blue dot now shows you the unread messages. Also a filter will allow you to view only your unread messages.
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Last opend Academy
Each time I open the NetAcad site, I have to choose an academy again.
I would like the site
to remember the last used academy or
have a 'Prefered academy' (with a star like with the course).
Happy New Year!1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the idea. We have implemented this in both I’m Teaching and I’m Managing pages.
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Add Students: Import from Course
If I want to add Students from an other course I see all courses of my academy. I can't search in the course drop down box and musst scroll to the course i want. (our academy has many courses)
Idea: Make the course drop down box searchable. (That is very easy to implement)
or
Put the classes of the Instructor at the top of the list.30 votesThanks for the idea. This has been implemented.
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When any academy add instructor in their academy system should ask instructor that they want to be associated with academy or not?
When any academy add instructor in their academy system should ask instructor that they want to be associated with academy or not, it is not good practice that without asking instructor academics can add them.
20 votesThanks for the suggestion. We have implemented sending an email to the instructor anytime someone else adds that person as an instructor to a class.
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after creating a course, when giving the details for it, it does not appear whether the Academy is ITC or CA
I have a suggestion for you, as when creating a course on netacad, you
choose the academy. But if the academy is an ITC or a CA does not appear properly. And I think it would be a good point to have it more clear.
Therefore, on the first screen when creating a course, if you academy is both ITC and CA, when choosing the academy it appears ITC, but it does not appear CA.
Furthermore, on the next screen, when quoting the details of that new course, it says just the academy name, without appearing neither ITC nor CA.…1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you again for your suggestion. We have changed the details when creating a course to always show if it’s an ASC or ITC. If it is not labeled it is a CA.
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My profile
Users should be able to choice and save a time and date format which should be consistently kept within the whole NetAcad platform.
The "Certificates and Letters" page, in My profile, should show dates in a consistent format.
Certificates and letters should be shown ordered by date (most recent up) and not mixed.1 voteThank you for the suggestion. This has been implemented.
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Memorize status of "Status" Slider
Memorize the psosition of Status Slider beetween sessions.
1 voteThanks for the suggestion. This idea has been implemented.
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Removing multiple -Never-student
select multiple students who never entered the platform
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. You can select multiple students to remove from your course at one time.
After logging into Cisco NetAcad go to your Course Details page. You will see a drop down menu with the default of “Last Login” showing. Change this to “Not Logged In”. You can then easily select multiple students to un-enroll.
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Problem to solve
Problem for the Development staff:
When you clic on a 'Favorite' star (or any other change), le selected status resets...1 voteThanks for the suggestion. This idea has been implemented.
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Version numbers for resources
Bring back verson control on all resources, where just before we taught we could quickly look and see if we had the latest version of a document without having to download them all.
It's something fairly simple but should be a basic feature for all documents.
3 votesThanks for the suggestion. This will be implemented with new courses starting with CCNA 7.
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Delete group student
poder marcar varios estudiantes que nunca han ingresado y borrarlos lo mismo, realizar un fitro de estos mismos.
Lo anterior para no tener falsos positivos.
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Gracias por la sugerencia. Puede seleccionar varios estudiantes para eliminar de su curso al mismo tiempo.
Después de iniciar sesión en Cisco NetAcad, vaya a la página “Course Details”. Verá un menú desplegable con el valor predeterminado de “Último inicio de sesión”. Cambie esto a “Not Logged In”. Luego, puede seleccionar fácilmente varios estudiantes para cancelar la inscripción.
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To submit a case to support desk
It doesn't allow multiple lines and submit the ticket is just by clicking enter key, however, it should be by clicking "create ticket". This has made multiple submissions for me.
3 votesDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for this suggestion. We have updated this in Cisco NetAcad and you should be able to have multiple lines listed now.
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Autoenroled Orientation course in Spanish
I try to access an autoenroled course named: Orientation Course in Spanish, but i Can not find it......
i investigate this:
I found this in the Virtual Bot (Morgan):How do I enroll in the Academy Orientation Course?
Instructors and administrators can enroll in the self-paced Academy Orientation Course by following the steps below:
1. Log in to www.netacad.com
2. Hover over ‘Resources’ and click ‘Course Resources’
3. Under ‘Additional Instructor Resources’ click ‘Academy Orientation Course’
4. Click ‘Enroll in Course’
5. A confirmation message will appear: ‘You have successfully enrolled in Academy Orientation.’In step 3, I wasn't able…
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Individuals whose profiles are sent to Spanish will automatically be enrolled into the Spanish Orientation Course. Thanks for the suggestion.
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get the certificate for single student?
In the previous version I was able to generate the certificate just for single student. Is it still possible or I have to "get all certificates"?
1 voteDelivered ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Instructors can request a certificate for a single student. In the Course Details page there is a Star icon next to the student’s name. Click the star and if needed select the instructor’s name to appear on the certificate.
- NetAcad Support
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