NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
237 results found
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Misaligned display with new release 75 of firefox
Since a couple of days, informations and buttons are missing on my Firefox v75.0 Home screen. It's ok with Edge 81 and Firefox 74.0
See the pdf attached.
Any solution?1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We recommend individuals use the latest version of Firefox. Firefox has updated to a more recent version than 75, please see if you can update to resolve the issue. We tried to duplicate in Firefox 77 and did not have this same issue.
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Connect Cisco ONE with Clever for single sign on.
Many academic institutions already use some type of single sign on either with Google, O365, or Clever. Please allow students to connect their Net Acad profile (now Cisco One) with Clever.
6 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We will be looking at ways to integrate with other single sign on systems in the future.
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add CA or ITC to the courses taught in an ITC academy
Regarding ITC academies, it would be nice to have CA or ITC written in all courses in order for instructors to quickly distinguish which course is CA an which one is ITC.
1 vote -
Speed up access to the curriculum
What do you think about accessing the course with only one clic on the picture instead of 3 clics and intermediary screens?
12 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We will look into implementing one click access in future versions of the curriculum.
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Appreciate Instructors
Instructors really work so hard to teach even someone who has not undergone any prior learning and ends up understanding, they should be recognized and appreciated
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share idea. We agree instructors do work hard. We have recognition program for instructors and academies. After logging in please go to Resources → Cisco Recognition Program to learn more.
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Distribute a PT in TAR.GZ form
Distribute a PT in TAR.GZ form fo other linux distribution then Debian or Ubuntu.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. The Packet Tracer team wanted me to give you the information from the FAQ guide: Run the command "sudo apt-get install " and follow the instructions shown on your screen.
(Note that using "sudo dpkg -i " will not install the dependencies needed) -
Grade book
In the site we create courses that contains up to 100 students at the end we have to down 3 or 4 grade books depending on how many courses we have. I work for a university therefore I deal with large number of students. It would be nice if there can be an option on the website to do to download the grade book that contains all students regardless of how many courses you have.
4 votesThank you for the suggestion. Unfortunately, we will not be able to implement your idea at this time.
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Again (after 4 months): Login process, why twice?
Hi Support, almost always, the first login, on a Win 10 Pro PC, fails. The timeglass runs in the top-left corner for two seconds, then stops and nothing happens. So you have to click Log In + Login a second time.
After that, the user and password are already there, but the "Sign in" button is gray, so you have to click it twice, the first time to turn it blue, and the second time to actually sign in. Not so user friendly...
Marco1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have fixed the issue of needing to click on the Login button twice as long as the page as finished loading.
Users that are using Password Manager tools or saving their login information to their browsers may experience the sign in button being gray. They are working to improve this feature. We do not have any time estimates on when these improvements will be available.
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hide
can you add hidden/reveal gear to hide some courses and not get confused
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have filters for instructors to use on their I’m Teaching page. You can search by key word such as CCNA or you can limit the courses you view by status such as In Progress. We will continue to look at additional ways to make this page better such as archiving courses in thr future.
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Fixing the time zone flaw
Student report from most of my students:
"Please attempt again to correct your timezone mechanism.
I was able to change it within Canvas but Cisco did not give me the option to change my settings. I am listed with an African time zone."Fix this flaw ASAP please as my students'assignments and exams show the incorrect timezone date making it impossible for them to do their work.
Long back story, but I will attempt to shorten it.
Your helpdesk told me that when my students were registering for accounts this term our academy timezone was incorrect, without my intervention or…
2 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for all of the information. There was an issue with some student’s profiles not updating correctly in the New Experience. This has been fixed so they will see assignments based on the timezone in their profile.
Assessments (those with the green puzzle icon in New Experience) us the time from the individual’s computer instead of the profile timezone.
We will keep this idea in mind for future updates so all places in NetAcad use the same timezone.
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Integrate logon with Clever (or others).
Allow users to login with Clever, Google, or Office 365. The are three popular authentication methods being used by schools to give student a SSO experience.
6 votesArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We are looking into various options of authentication methods. We do not have any specific dates so we will archive this idea for now.
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1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We are closing this enhancement request at this time due to the low number of votes. We will keep this in mind for future releases.
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allow multiple names and emails for recognition
Allow us to list more than one name and email address of people to be notified when academy recognized.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We are not able to implement this feedback at this time. We will archive this idea and keep in mind for future enhancements.
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Categorise the courses
Hi,
I would like to have the option to list the NetAcad courses according to a specific category. Currently, they are only listed in a random order (please see attached). It would be of great help to all instructors, especially those who are new to the academy and may not be ITE, CCNA or CCNP certified to be able to tell immediately which courses they can teach. Suggested categories include, certification required, self-enrolled, instructor-led only courses, partner and community courses.
Thank you.
43 votesThanks for your suggestion. Unfortunately we will not be able to implement you idea at this time.
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NetAcad Mobile App
As you all know mobile apps are more important than Web based learning. We should develop mobile app for students and all NetAcad users. Students can easily learn his/her courses on Mobile app as compare to website.
Looking forward! Thanks
23 votesThanks for your suggestion. Unfortunately we will not be able to implement at this time. We will keep this for future enhancements. We will continue to improve the mobile access website.
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seat tokens registration
- When registering students in a course using seat tokens:
- The fields of the form after successful submitting still appear for the students, this will lead many students to submit again then the message "Seat token has already been redeemed." appear. (this makes a conflict). I think it is better to remove the fields after successful submit or redirect to another page.
- the email received after submitting the seat token marked as Spam. So many students say (We didn't receive an email).
- The process of registering the students using seat token is very helpful, but it is complicated because there are…
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the information regarding seat tokens.
We have tested and we have not been able to duplicate the issues you described. When redeeming seat tokens a success message appeared letting the user know to check their email.
We do ask all users to ensure they can receive email from noreply@cisco.com and noreply@netacad.com. This is in the login FAQs in Cisco NetAcad and in the pre-login pages.
We appreciate your suggestions to limit the number of steps students have to take to register an account. We will continue to work on ways to improve this process.
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Link to Course from a Message Inbox
Using Inbox and reading a message from a student, it could be useful to have a direct link to course the student enrolled.
Now the instructors has to come back to "My NetAcad", to select the course( if he has many as I it can be boring) and then to perform the necessary actions to solve the student issue.
He repeats the process for each message.1 voteThanks for the suggestion. Unfortunately we will not be able to implement at this time.
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Make a Mobile user i yerface
I try to use they platform in My Mobile, but i have yo mucho troubles with this.
Please make an adaptativa interface1 vote -
Course Details
Course details link should be accessible from inside the course after clicking launch course.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the suggestion. We are not able to implement this enhancement at this time. Instructor can view their class roster through the People section in the class or use the “My NetAcad” button to return to their “I’m Teaching” page.
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social media integration
The main page on Netacad should show News feeds and should facilitate sharing those news feeds to social media platforms.
1 voteArchived ·AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you again for the suggestion. We have not received enough votes on this idea to move forward at this time. We will archive this idea and keep it in mind for future enhancements.
