Give us back the Global Support!
I can no longer access The Global Support, to open a new Ticket,
or to ask for Chat help, and to see my 400+ previous Tickets!
Neither I know where to open a Ticket for the above... :-(((
I'm always redirected to an ASC Support... but we are the ASC!!!
Marco Paganini
1
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Marco Paganini
shared this idea
Closed - Cold Storage
·
AdminJoy Hall (joyhall)
(Support Desk Team Lead, Cisco Networking Academy)
responded
AdminJoy Hall (joyhall)
(Support Desk Team Lead, Cisco Networking Academy)
responded
Hi Marco. You should definitely have several options to contact support as an ASC. I will open a ticket for you to get this resolved. As for the previous 400 tickets you submitted, the help pages have been redesigned and you will now receive emails when you open a ticket with the support desk.