Instructor Feedback Forum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
For the latest updates on Cisco Networking Academy releases please see Cisco Networking Academy Notes.
201 results found
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Resources Naming for Courses
Please name the resources with the course name included. When you download a Scope and Sequence document for multiple classes it is called Scope and Sequence and the only way to tell the difference is to open each one and rename it. This is true for most resources.
54 votesThanks for the feedback Echo. New resources will reflect the name of the course. Existing resource files will not be changed.
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Allow bulk deletion to remove students from the course
When you enroll students, you have an option to bulk enroll students using a .csv file. Is it possible to use the same way to do bulk delete? Just add students and perform bulk delete. Currently it takes quite a bit time to remove each student one by one from the course.
2 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for this recommendation. This type of feature has been added to the New Version. When using the I’m Teaching and going to Edit Details for a course you will now have this ability.
- NetAcad Support -
Demo/Student course access for interested institutions
As CSR PM I think the following option is much needed:
We are often in contact with schools and institutions that are interested to become a Networking Academy. However it happens sometimes that they would like to explore the course content (core courses) and NetAcad.com itself before applying.
Right now we, as CSR PM's, have no option to enroll externals (teachers, deans etc) to core courses as students. This would make the positioning of NetAcad to new institutions much easier and convince easier new schools to apply.
So once again the idea: CSR PM's need to possibility to enroll external…37 votesThanks for the feedback. The Technical team have a Demonstration Cisco Academy for CSR Managers to use. The core courses (and others) are available there. Please contact your Technica Manager for assistance.
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Documents for registering as alumni and access to aluni courses
Please create a document describing the process for registering as alumnus and accessing future releases of the courses the student has already completed.
26 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have added this to the Virtual Agent Chat Bot. We will post to Cisco NetAcad this week.
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Class Management
I want to suggest that, after enrollment, those students who failed to complete their registration (those with "Resend invitation) should be filtered and managed. Either to collectively delete or re invited.
Since they are not together, they difficult to manage.
Thank you very much1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThanks for your suggestion. We have implemented this feature in the new version of the I’m Teaching. Please try the new version and go to Course Details to see this feature.
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Institution Legal Name Change Request
As an ASC I get more questions on how to change the legal name of an institution from new CA Leads than anything else. Can we put a link to this request under the Manage Institution Options or inside the Update Academy Information page? Right now it hides in "plain sight" because it is not where people expect to find it.
1 voteDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedPlease try the new “I’m Managing” view. The ability to request a Legal Name change has been added to the details section of the academy page. It should make finding the link easier.
- NetAcad Support
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Translate CCNA R&S INT V.6.0 to Spanish with all Resources
Instructors need all resources translated to Spanish like Instructor PowerPoints, labs, ...not only the curriculum.
Thanks in advance1 voteThanks for the feedback. The translation of the resource items have been completed except for the PPTs. The PPTs will be a future translation based on priority with other translation needs.
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Name of Course on New Interface pages (Aug 2016 release)
(The new interface released August 2016) Could you place the name of the course on the top of the Assignment, Grades, etc pages in the large white blank space, as appeared in the past and on the current home page? With multiple pages,links and courses open, it's difficult to know which course I'm viewing.
Thank you.3 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the feedback. This was updated over the weekend and the name now appears at the top once again.
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Add Errata link to Course Resource Pages
Currently the errata sheets for curriculum are almost impossible to locate with the updates to NetAcad.com. We ask instructors to check the errata sheets before submitting a ticket with the support desk, but currently they are buried in about 6 clicks and very hard to find. I suggest we place a link on the appropriate course resource pages that points to the current errata sheet.
3 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedLinks for the Errata have been added on the Course Resource pages for each curriculum. Thank you again for the suggestion.
NetAcad Support
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Award and recognition Certificatess
In new Netacad interface instructors are not able to download the pdf version of his/her award (Women In Networking, Rising Star, Instructor Excellence etc.) or recognition from the Netacad profile. Those who didn't downloaded now they are not able to download it. It will be very helpful for the instructor if the download option is open.
4 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for the feedback. This has been implemented and you can find all of the recognition certificates available in the profile section.
- NetAcad Support
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Gradebook export should correctly show the Instructor Use Only field
When downloading the xls file from the gradebook:
"Instructor Use Only - Assign Student Pass Status" always shows a zero regardless of whether the student passed or failed. Can it be changed to show something similar to what appears in the gradebook (A: Approved, F: Failed)?Original Post:
Mostrar correctamente en archivo descargado de notas, valor de aprobación asignado por el instructorAl descargar el archivo de calificaciones a formato xls, el renglón:
"Instructor Use Only - Solo para uso del instructor para asignar calificación de aprobación al estudiante" aparece siempre en cero, independientemente de que el estudiante aparezca aprobado…14 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedActualmente nos encontramos en el proceso de actualizar esto dentro de un nuevo curso. Todos los cursos previos continuaran presentando inconvenientes.
We are looking to update this in new courses. All old courses will continue to have this issue. Thank you for your suggestion.
NetAcad Support
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Move the graded courses and finshed webinars to history under learn tab
Please, make an option to move the graded courses and webinars under Learn tab to the history. For example, self paced courses that already finished as well as old webinars are still appears under learn tab.
16 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe are happy to announce a link to your old courses is now visible on the Learn page. It is located at the bottom of all your listed course icons.
-NetAcad Support
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Manager / Instructor should default to Instructor (or be made into a configurable preference)
When you log in (as of a couple of weeks ago maybe?) Netacad now takes Manager / Instructors to the Manage tab (Which I pretty much never use).
Every tab-open of Netacad now (5-20 times/day?) brings an extra click -- how many people actually use Manage more than Teach? I have been told this was put the way it is now based on votes -- if this is cutting into your efficiency as it is for me, vote for this to be reversed!
56 votesThank you for your feedback. This has been implemented into the system on March 24, 2016.
NetAcad Support
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When searching for existing students to enroll allow instructor to stay on search page.
When searching for student by name (not by class) it would be nice to have a second button at the bottom that says 'Enroll selected student and continue to search'. Currently when you search for one student and click 'Enroll selected students' it returns to the previous page.
13 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for your feedback. We have released a new version of the teach tab. Please click “Try New Version” to review some of the changes. When you click on “Edit Course” you can enroll students from another course, CSV file, or by name. The site will not redirect you back to the main page after you enroll a student.
- NetAcad Support
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Group/tree/sort instructor classes.
It would be great for an Instructor/manager to group/tree/sort his classes in one folder, especially if he has many concurrently opened.
9 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for your feedback. Please click the “Try New Version” button in NetAcad to view the new changes. There is a list view for you in the new view. It’s not exactly like you requested but I think you will find it works well to find your courses. In addition there is a search feature now that may be useful also.
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Instructor Home link causes frequent mis-clicks!
Try logging in as an instructor and as you load each page, quickly click on a link (like Grades or Activation Tool). Almost every time as you go to click, the whole list suddenly shifts down one space because the Instructor Home link has "popped in" in the meantime. The result? You hit an unintended link and end up on the wrong page. Try it! Could this Instructor Home link go to the bottom or something? It's not even appropriately named -- it's a list of resource links! Let's call it Instructor Resources and shove it to the bottom…
24 votesAs of today, you will notice the Instructor Home link is at the bottom, so it will no longer shift down the other links when it loads. Thanks for helping make NetAcad even easier to user.
-NetAcad Product Management
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Los nuevos cursos: Be Your Boss y Mobility Fundamentals, deberían poder crear los instructores de las academias
Los nuevos cursos, como: Be Your Boss y Mobility Fundamentals, deberían poder crear los instructores de las academias, para facilidad de los estudiantes.
(Ability to create Mobility Fundamentals course as an instructor)
6 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedLa habilidad para los Instructores de crear el curso de Mobility Fundamentals, ya está disponible. El curso actualmente solo se encuntra disponible en idioma ingles.
NetAcad Support
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Ability to search students by name in a course
Given I'm editing the course from the teach tab, I want to search students by name so that I can get certificates, resend invitations or reset passwords. This is important for courses that have more than 50 students.
THANKS!4 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for your feedback. Please click on the “Try New Version” to see changes we have made. One of the changes is the ability to search students enrolled in your course through the “Edit Course” link.
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Manage Users
From the "Manage Users" page, is there a way to export a CVS file of all the currents users listed for my academy?
2 votesDelivered · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you again for your patience as we work on this request. This feature has been implemented in the new “I’m Managing” page. Please make sure you try the new version to see this functionality.
NetAcad Support
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Can a student switch between diffrent language?
If a Curriculum is supported by different languages. What are the steps needed for a student to switch between different languages?
1 voteThank you for your feedback. In newer courses, students can view the curriculum in the available languages after launching the course, by selecting the “Languages” option at the bottom of the page. This type of feature will continue to be added to new versions of the curriculum.
NetAcad Support