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NetAcad v3.0 Instructor FeedbackForum

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66 results found

  1. Correct misalignment on course landing page

    When I logged in today using both Firefox and Chrome I found this misalignment on the course landing page for today's course. I have noticed it before, so as far as I know this is a new issue - perhaps related to a new link in the stack shown. File attached to depict the concern.

    Thanks,
    Sally Dunan
    Honolulu Community College

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    0 comments  ·  Platform  ·  Admin →

  2. problem with the view

    there is a problem with the view of the students and their results

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  3. Netacad process for starting CyberPatriot Class is broken

    Fix the language selection box on the CyberPatriot Course so that Academies can actually create the course!

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  4. Grade book

    El gradebook debe tener la opción de poner cero automáticamente. Como existía en las versiones anteriores

    1 vote
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    0 comments  ·  Platform  ·  Admin →
    Referred to Helpdesk  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for posting to Share Idea. This can be done in the New Experience by following the steps below:
    Launch Course
    Click “Grades”
    Click “Setup”
    Go to “Edit” under Actions and select “Edit Settings” under the Category
    Under the section “Grade Category”, click “Show More”
    Under “Aggregation” you will see a link to “Exclude empty grades”

    Note: We are working on an FAQ for this.

  5. Network Essentials Course fix grade weighting

    Network Essentials is using the new platform, based on Moodle. Moodle has a very difficult grade setup interface. Instructors need to be able to change grade categories from "natural grading" to a weighted method.
    Admin should check: Site Administration > Grades > Grade category settings.
    If "Hide forced settings" option is checked and if "Aggregation" is set to Force, then instructors will not see it anymore in the gradebooks.

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  6. Letters and Certificates, Downloadfile is empty

    The download file of letters and certificates are empty
    I set "Instructor Use Only Assign Student Pass Status" to students.
    Download "all letters" and "all certificates" and they are empty..

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  7. File System

    Its would be helpful the opportunity to create files or tabs in the platform and inside of a tab or file we can add multiple courses because some time we many groups run at the same time with the same training.

    So into the I´m teaching option, instead of having all courses in list or grid view add an extra view like file or group tab just to have more control

    4 votes
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    0 comments  ·  Platform  ·  Admin →
    Referred to Helpdesk  ·  AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded

    Thank you for the idea. We have created a search field that can be used to show a group of classes together. For example if you have 5 classes that start with 123, you can search for 123 and all 5 courses will appear for you. In addition, we are working on archiving courses this feature will be added soon. A news article was posted on the 30th of June.

    Please contact the Support Desk if you would like additional information on how best to sort courses.

  8. no puede accesar a comentarios

    activo los comentarios del curso y uno de los alumnos no puede activarlos no le aparece el ink

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    0 comments  ·  Platform  ·  Admin →

  9. Error en la pagina principal luego del ingreso de credenciales, se ve todo mal

    Error en la pagina principal luego del ingreso de credenciales, se ve todo mal
    todo para la izquierda
    formatee mi equipo y el problema persiste.
    lo mismo me pasa con mis alimnos, 130 en un curso y 120 en otro
    ya hace mas de 10 dias de esto, repote y solicite soporte y nada
    por favor solucionarlo.
    desde ya muchas gracias
    Mariano A. Taboada

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  10. its

    its already showing my email id how i can enroll now to students

    1 vote
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  11. the link for get all certs is not working

    the link for get all certs is not working

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  12. Login process: why twice?

    As Sanrdra Ray has written again and again, the Login process to Netacad is still defective:
    - most times the first Log In --> Login click fails, i.e. nothing happens (on Win10, Chrome 78.0.3904.108 64 bits)
    - the Login mask asking for the user credentials has the Login button gray despite all items are already filled in; after a click, it turns blue (see attach).

    1 vote
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    3 comments  ·  Platform  ·  Admin →

  13. Problem: De-Register Students from class

    Class more than 50 students
    I can only remove a student from the first 15, but only once.
    After that, "De-Register" is not active.
    - class Unpublish / Publish: "De-Register" available again for the first 15 Students.
    It only works the first time the page is accessed and only for the first 15 students.
    Display of 50 students: don't works
    Sort by name: don't works
    Search by name: don't works
    Refresh page: don't works
    Conclusion:
    I cannot delete a student from position 16.

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  14. Missing Menue on IOS-Safari and Firefox Landing Page

    Sometimes I use my iPad to access my NetAcad Account.
    When I see the home/I’m teaching page in landscape format, there is no menue button in the upper left corner of the page. When I turn my iPad on edge the menue button is visible.
    Is the menue in landscape position missing on purpose?
    It‘s annoying that I have to turn the iPad on edge if I want to use the menue.

    This happens in safari and Firefox on my iPad (6. Generation) IOS 13.3.1

    How can you make Cisco NetAcad better? Please make the menue visible.

    Looking forward hearing…

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  15. I can not resend couse invitation email

    The botton is in the interface but it is not actiivated

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  16. Add topics to the Index pages of ITE 7

    When entering the Chapters of IT Essentials 7, neither the Modules list, nor the Access page of each Chapter show the TOPIC of the Chapter.
    You have to actualy open the first Chapter page to see the TOPIC. This is not very user friendly, because it is not easy te remember all the TOPICS.

    1 vote
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    0 comments  ·  Platform  ·  Admin →

  17. Disable two factor authentication

    How can I disable the two-factor authentication. Half of the times I give correct codes, and the system doesn't accept them.
    I know it's not secure with just a login and password, (strike that) just a e-mail and password, because my login stopped working when the login system last summer.
    How do I disable the need for the extra code on my smartphone?

    1 vote
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  18. Log-Into actual cours issues

    When logged into NetAcad.com, then clicking on "Launch Course, I often have to clear History & Cookies, or I get a message "Log Into Your Course First" Can this be fixed?

    1 vote
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  19. have a problem

    I complete my all exam.(CCNA1-CCNA2-CCNA3-CCNA4) But
    I see the error seen in the attachment file. Thank you for help.

    1 vote
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  20. Expand NetAcad Connect in Indonesia

    Please start the NetAcad Connect in Indonesia

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