Again (after 4 months): Login process, why twice?
Hi Support, almost always, the first login, on a Win 10 Pro PC, fails. The timeglass runs in the top-left corner for two seconds, then stops and nothing happens. So you have to click Log In + Login a second time.
After that, the user and password are already there, but the "Sign in" button is gray, so you have to click it twice, the first time to turn it blue, and the second time to actually sign in. Not so user friendly...
Marco
Marco Paganini
shared this idea
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We have fixed the issue of needing to click on the Login button twice as long as the page as finished loading.
Users that are using Password Manager tools or saving their login information to their browsers may experience the sign in button being gray. They are working to improve this feature. We do not have any time estimates on when these improvements will be available.
-
Here is the demo of what I meant