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NetAcad v3.0 Instructor FeedbackForum

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66 results found

  1. Grade book

    El gradebook debe tener la opción de poner cero automáticamente. Como existía en las versiones anteriores

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    Thank you for posting to Share Idea. This can be done in the New Experience by following the steps below:
    Launch Course
    Click “Grades”
    Click “Setup”
    Go to “Edit” under Actions and select “Edit Settings” under the Category
    Under the section “Grade Category”, click “Show More”
    Under “Aggregation” you will see a link to “Exclude empty grades”

    Note: We are working on an FAQ for this.

  2. Letters and Certificates, Downloadfile is empty

    The download file of letters and certificates are empty
    I set "Instructor Use Only Assign Student Pass Status" to students.
    Download "all letters" and "all certificates" and they are empty..

    1 vote
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  3. Disable two factor authentication

    How can I disable the two-factor authentication. Half of the times I give correct codes, and the system doesn't accept them.
    I know it's not secure with just a login and password, (strike that) just a e-mail and password, because my login stopped working when the login system last summer.
    How do I disable the need for the extra code on my smartphone?

    1 vote
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  4. Broken links in Resources - PT-BR

    There are many broken links in the menu "Resources" in PT-BR version of Netacad platform.
    Changing the profile language to English the links work.

    1 vote
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  5. Course search improvement.

    .After some time instructor could have wide list of courses with different status. An import of students from one course to another it is hard to find necessary entry. The same is for sending messages to students of a certain group. The context search would help a lot with finding necessary item.

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  6. Mobile Web Design elements missing

    On my Tablet the I'm Teaching Page is opened automatically, but I'm Not able to Switch to I'm learning and to logoff, etc. Maybe the Mobile Design needs some optimisation ;-)

    Huawei Media Pad M5, Android 9, Chrome 77.0

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  7. 404

    To download the virtual Desktop the legend 404, dont let me down anything.
    Can you help me?

    Gracias

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  8. Put a url option un register zone

    When i try to register,i AM looking for an option to get a url for course link, but i cant.
    Please add this option

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  9. Expand NetAcad Connect in Indonesia

    Please start the NetAcad Connect in Indonesia

    1 vote
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  10. Login process: why twice?

    As Sanrdra Ray has written again and again, the Login process to Netacad is still defective:
    - most times the first Log In --> Login click fails, i.e. nothing happens (on Win10, Chrome 78.0.3904.108 64 bits)
    - the Login mask asking for the user credentials has the Login button gray despite all items are already filled in; after a click, it turns blue (see attach).

    1 vote
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    3 comments  ·  Platform  ·  Admin →
  11. have a problem

    I complete my all exam.(CCNA1-CCNA2-CCNA3-CCNA4) But
    I see the error seen in the attachment file. Thank you for help.

    1 vote
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  12. Log-Into actual cours issues

    When logged into NetAcad.com, then clicking on "Launch Course, I often have to clear History & Cookies, or I get a message "Log Into Your Course First" Can this be fixed?

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  13. mejorar sitio web

    esta dirección no está funcionando podría habilitarlo?
    https://www.netacad.com/portal/esresources/marketing-toolkit

    1 vote
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  14. Add topics to the Index pages of ITE 7

    When entering the Chapters of IT Essentials 7, neither the Modules list, nor the Access page of each Chapter show the TOPIC of the Chapter.
    You have to actualy open the first Chapter page to see the TOPIC. This is not very user friendly, because it is not easy te remember all the TOPICS.

    1 vote
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  15. I can not resend couse invitation email

    The botton is in the interface but it is not actiivated

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  16. Missing Menue on IOS-Safari and Firefox Landing Page

    Sometimes I use my iPad to access my NetAcad Account.
    When I see the home/I’m teaching page in landscape format, there is no menue button in the upper left corner of the page. When I turn my iPad on edge the menue button is visible.
    Is the menue in landscape position missing on purpose?
    It‘s annoying that I have to turn the iPad on edge if I want to use the menue.

    This happens in safari and Firefox on my iPad (6. Generation) IOS 13.3.1

    How can you make Cisco NetAcad better? Please make the menue visible.

    Looking forward hearing…

    1 vote
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  17. Problem: De-Register Students from class

    Class more than 50 students
    I can only remove a student from the first 15, but only once.
    After that, "De-Register" is not active.
    - class Unpublish / Publish: "De-Register" available again for the first 15 Students.
    It only works the first time the page is accessed and only for the first 15 students.
    Display of 50 students: don't works
    Sort by name: don't works
    Search by name: don't works
    Refresh page: don't works
    Conclusion:
    I cannot delete a student from position 16.

    1 vote
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  18. the link for get all certs is not working

    the link for get all certs is not working

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  19. its

    its already showing my email id how i can enroll now to students

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  20. Error en la pagina principal luego del ingreso de credenciales, se ve todo mal

    Error en la pagina principal luego del ingreso de credenciales, se ve todo mal
    todo para la izquierda
    formatee mi equipo y el problema persiste.
    lo mismo me pasa con mis alimnos, 130 en un curso y 120 en otro
    ya hace mas de 10 dias de esto, repote y solicite soporte y nada
    por favor solucionarlo.
    desde ya muchas gracias
    Mariano A. Taboada

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NetAcad v3.0 Instructor FeedbackForum

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