NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
237 results found
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1 vote
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animation
improve
17 votesArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We will keep this in mind for future releases.
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Learning interface
After the site update, the learning interface has become very small. I don't know if it can be made full screen, I haven't checked, but personally, I don't like studying that way because I take notes and it's distracting to switch between different windows in full screen mode. If that feature even exists. In my opinion, there are an incredible number of unnecessary things on the site. Here are a few examples (also marked in the attached images). The main menu bar continuously takes up space on the page. Why? It's completely useless for studying. Wouldn't it be better if…
19 votesArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. You can hide the bar on the left my clicking on the three line icon. You can also open the Curriculum in a new tab (sometimes it will automatically open in a new tab) and that will remove the top header bar.
Also, as previously announced, Netacad.com and SkillsforAll.com will be merging in August. New classes will be available in a new Platform and will have additional ways to remove some of that extra space.
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Explicar un poco mas del tema
Que hagan un breve explicación del tema llegando a eso hacer una práctica pero muy específica
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We will keep this in mind for the future.
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Please Make Better UI/UX Design
Please Make Better UI/UX Design Because it is very difficult to understand how Student Compelete their Course and get certificate.
Please Design Like The Learning on w3school.com website. it is very user friendly.
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are migrated to a new converged platform later this month. We believe this will make things easier to understand for students especially in self-paced courses.
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1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are migrated to a new converged platform later this month. We have been adding more videos in newer courses.
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mas accesible
ver para que un usuario pueda ingresar mas rapido
1 vote -
mas accesible
debe ser mas rapido para dentrar al plataforma es muy orrosoeng
1 vote -
Limited courses for the instructor
Make it possible for the academy administrator to limit/offer an instructor only the courses that are needed to be taught by that instructor. More efficient and safe...
21 votesArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for updating. We will keep this in mind for future releases.
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View Course Feeback Results for Ended Courses
A feature such as dashboard to view these results for ended courses as the Platform team takes a look at this page to better understand the needs from individuals
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. The Platform team is looking into this for future releases and to potentially expand on the current features. They do not have an exact time on when this will be available but it is something they are working on.
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Two step authentication
in this upgrade and integration, two step authentication is working, Kindly make sure its working,
thanks1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. Unfortunately we are not able to implement multi-factor authentication at this time.
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exporting incompleting students
provide a check box so that when exporting list we can leave already completed students
1 vote -
sorting facility
give a sorting facility of list.
2 votes -
Packet Tracer for cellular devices
Ingles
Packet Tracer for cellular devices
Any Packet Tracer solution or tools for Smartphone, mobile or cellular devices that can be installed.
Cisco previously had a tool in the Apple Store and Google Play, they are not available. If you have a Packet Tracer solution or platform to use these tools from your cell phone, it would be of great help. The great advances in technology are aimed at mobile devices.It would be interesting if the Cisco, Netacad or Skillsforall platform could integrate the Packet Tracer tool for students and instructors who have resource limitations, they can navigate and…
7 votesArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
We greatly appreciate your valuable input and suggestions. Cisco Packet Tracer (as is) is designed and works well on desktop platforms. Inclusion remains at the forefront of our priorities, and we are working to enhance the overall mobile learning experience across all our tools and platforms. While we are still in the process of making these transitions, we are optimistic about the possibilities and look forward to sharing updates with our instructor community in the future.
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Include attachments to case creations to Support Desk
When reporting Errata in curriculum/assessments to the Support Desk, it would be helpful to have the option to include attachments (for screenshots) at the outset when submitting support tickets. Otherwise you have to spend more time accessing your Support Cases, locating that specific case and then uploading a file. This is an inefficient use of time.
2 votesArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the feedback. We will keep this in mind for convergence.
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Problem on the assessment activation
I launched a course for may students, configure the assessments of different modules but it still appears like if they'are deactivated.
Another instructor test that issue too and have the same problem.
Please do the necessary to solve that.
Thank you1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are not able to implement this change at this time. We are looking into this for convergence next year.
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Betterment of content navigation for mobile devices such as smartphones
Content is not displayed well on small screen devices such as smartphones. I request you to look into this issue and resolve for better experience. This issue discourages new users.
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. The content navigation for the new Platform Skills for All should be better for individuals to use on their mobile devices. As we move towards convergence in 2024 you will continue to see this taken into consideration.
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Affixing Signatures to Student Letters
Affixing Signatures to Student Letters
Where the instructor places the signature so that when students download their course completion letter, the signature is placed automatically.
It is uphill to sign many letters manually.
I am waiting for answers. Thank you so much.
Traducción.
Colocar Firmas a Cartas de Estudiantes
En donde el instuctor coloca la firma para que los alumnos al descargar su carta de finalización del curso, la firma se coloque automatica.
Es cuesta arriba firmar muchas cartas de manera manual.
Quedo a esperar de respuestas. Muchas gracias.
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We are unable to implement at this time. We will look at this for future releases.
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make it just actually work -
system test exam will not open 'too long' ? ? ? I just started.
1 voteArchived ·
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for posting to Share Idea. We have created a Support Desk case for you and will be following up with you directly to gather more information.
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Password reset feature
I know, reread all of the responses saying "we can't implement this because of security reasons". That is a poor response that does not help instructors trying to administer a class or proctor an exam. I just spent most of an hour with a student trying to reset their password so they could take the final. They ran out of time because their account was mandatorily locked for "security" reasons. I have not seen this issue on other LMS platforms. Find a way for instructors to over ride lockouts for administration reasons.
1 voteThanks for your suggestion. We will look into ways to implement your idea in the future.