Translate critical system emails
Ex.: welcome message with initial login/password, agreement acceptance instructions, ASC relations messages and other important communication from NetSpace critical for academy (user) existence. Attached example. Language needed: Russian, possibly others.
Reason: many new academy instructors/Contacts do not know english, and do not understand what actions needs to be taken. This kind ok users will never go here and vote.
Semyon Ovsyannikov
shared this idea
Translations have been completed for 8 languages for welcome email and agreement renewal emails, Become an academy email translations are in progress, Thank you for your idea
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Kamel ZIANI commented
Good !
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Yaroslav
commented
If the NetAcad project is not to be confined to several universities and a small number of training centres, it has to reach out to people in their native language. No that it is too hard either, translating the courses was way more complex, and a commitment much greater. If the investment in course translation is to be protected, then system messages must be translated as well.
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Alexander Scherbinin commented
This issue has been a long standing one. We as an ASC spend quite some time on emails and phone calls to explain to academies, for example, how to attach to an ASC. We even had to make a screenshot-filled guide to explain, what to do.
Learning English is great, no doubt, but in my opinion, such communication should be as clear and easy to understand, as possible.