My students periodically get an error message when taking assessments using Google Chrome that say something like: "The following pages have become unresponsive...you can wait or kill the pages."

Academy support mentioned that it's likely due to Java updates and to try the latest version of another browser like Firefox. Alternatively, I could try "going to Chrome settings and add '.assessment.netacad.net' to BOTH the Java exceptions page and the Pop-up exceptions page have [at times] resolved the issue."

I would like to see posted somewhere in Netspace (FAQs perhaps?) suggestions to fix this "Pages unresponsive" issue (and any others that are suspected to be Java related) when students are taking assessments. Currently, I couldn't find any information addressing this issue and had to contact Academy Support directly.