Improve the "help" section
I like the idea us using Facebook to enhance the help section, but what about schools the block it by default?
Right now, when I click help it "loops" me back out and I just call the Cisco help-desk.
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Hi Michael,
I just heard back and students should ask their instructor about any issue first, the instructor can submit issues to the support desk on behalf of the student, and long term we are researching a NetSpace forum to post student questions.
Thank you for your post,
Kimberly