error - can't generate certificates, can't find "Helpdesk"
in all courses can't generate certificates, "you have not completed the student in this course", in historical courses too. Students 100% completed in grade books. By example https://1367347.netacad.com/courses/19880
"Contact Support
Get assistance with time-sensitive issues." is redirected to https://www.netacad.com/group/landing/ I cant find "Helpdesk".
Hi Zdenek,
Once logged into NetSpace, the Help link is located in the gray area at the top right of the NetSpace home page. Click on Contact Support then Live Chat. If there is a problem with Chrome, maybe try Firefox or IE. Please let me know if you are still having issues getting to the Helpdesk. Thank you!
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Zdenek Drvota commented
Hi, I see Help, but it not work, in MSIE too, identical bad result. All is redirected to https://www.netacad.com/group/landing/