Direct link to a support ticket or LMS.
After opening a support ticket, I received an email with a direct link to the ticket (https://cisco-netacad1.custhelp.com/app/account/questions/detail/i_id/983890). However, when I click on it, it takes me to the login page of netacad.com. After I login, it takes me to the main page of netacad.com and not the actual support ticket.
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Marc Khayat
shared this idea
Hi Marc,
You may have received this if you clicked on Help in your course instead of from the NetSpace home page.