Account Duplication
It appears that if a student is enrolled twice in two similar classes, the system cannot delineate in which class to activate an assessment when one is done by the instructor. Sometimes it crisscross to the other class.
Sometimes the activation in never done at all by the system. We encounter challenges in this area. IWe hope that this can be resolved.Thank you very much for listening.
Ma. Beatriz Lacsamana
shared this idea
AdminSandra Ray
(Customer Support Director, or Executive, Cisco Networking Academy)
responded
Thank you for the feedback. You are correct the system attempts for an exam carry over from one course to another. This means when a student is enrolled in the same course twice at the same time, the class the assessment is activated in first is where the grade will be displayed.
Currently there are no plans to update this in the next several months. It is something Cisco is aware of and they are looking to implement changes in the future.
- NetAcad Support