NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
226 results found
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Bug CyberSecurity essentials
Le lien pour le téléchargement de l'image Ubuntu n'est pas fonctionnel
Cordialement
Hichem GHARBI
Tél : 216583578081 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support ticket for you and will follow up with you via email there.
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1 voteReferred to Helpdesk ·
AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support ticket for you and will follow up by email with you directly.
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Typo in Packet Tracer 12.1.9
In Step 1 part b, instructions say students should click view previous events in list as opposed to clicking Clear Events, if the buffer full error presents. Unless I'm missing something, I think it's supposed to be Clear Events to correct the buffer full issue during the activity.
Thanks,
Prof Alf1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support ticket for you. We will follow up with you by email in this new ticket.
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Let us allow students to re-take the quizzes
Pretty obvious. We used to be able to set how many times a student could re-take a quiz. Now we cant. I don't like the change.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support ticket for you. We will follow up with you by email in this new ticket.
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1 voteReferred to Helpdesk ·
AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. This is something an instructor can set up. We have created a Support ticket for you to follow up with you directly. Depending on the Platform you are using to create your class, the steps will vary.
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Bug (Network Security 1.0)
Dans le cours Network Security 1.0, le texte de la première question n'est pas correct et ne correspond pas à celui indiqué dans la correction.
Cordialement
Hichem GHARBI1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support Ticket for this issue. The Support Desk will follow up with you directly by email regarding this issue.
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Comment afficher la note globale d'un test?
Bonjour.
J'ai crée un test et j'ai configuré les options de relecture comme indiqué ci-dessous.
Une fois le test achevé, l'apprenant ne retrouve pas sa note globale affichée sachant que je veux lui donner une chance de réfléchir sur les questions avant d'entamer une autre tentative sans toute fois lui indiqué ces erreurs.
Cordialement
Hichem GHARBI.1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
We have created a Support Desk ticket for you. They will follow up with you via email.
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ngljerin@gmail.com
Good evening..,I am a Teacher for conducting naan mudhalvan course in network engineering..,I didnt activate the certificate for my students ...Now the couse become archeived mode ...I couldnt change any thing....
So please make changes
J.Jerin(AP/CSE)
Udaya School of Engineering (9626)1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I see you were able to create a Support Desk case and they have followed up with you on this issue.
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CyberOps Associate: Broken link in Security Onion's kibana alert details
An example of an alert details URL is https://doc.emergingthreats.net/2024049e used in "Lab - Investigating a Malware Exploit". Opening it throws an error due to an expired certificate (see attachment). In fact, the resource is not available any more and request to https://doc.emergingthreats.net is redirected to https://community.emergingthreats.net but not to the information needed. This breaks working with the kibana version in the Security Onion. Will there be an updated version of the VMs?
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea, I have created a case for you with the Support Desk. They will follow up with you directly regarding this issue.
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Alguien tiene solución para el error de DEVNET porque la api de ISS ya no está vigente?????
Alguien tiene solución para el error de DEVNET porque la api de ISS ya no está vigente?????
Cómo han resuelto el problema de la API de ISS
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a case for you with the Support Desk. They will follow up with you.
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Issue with PKA in Lab 10.4.3, for CCNA 1 (ITN) Portuguese Brazil and English USA.
English Version - Missing instructions such as IP addresses to complete the assessment. Portuguese Brazil Version - The PDF file has got standard placeholders (such as defined strings) in the address fields. There are a bunch of tickets opened on this assessment but Cisco doesn't seem to fix it and it is something very simple to fix. Come on guys, help us.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I found you have a case already open with the Support Desk and they are working to have corrected. Please look for more information from them when the issue is resolved.
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Problem with PKA in Lab 12.6.6, for CCNA 1 (ITN) Portuguese Brazil.
The cable that should connect the Accounting server is not present in this language version of this assessment. See image. Needs a fix as soon as possible as it may be a longtime standing bug.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a case for you with the Support Desk. Please look for a follow up email from them.
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Fix SRWE 2.1.8 and ITN 7.3.6
The interactive Activity "Switch It" in SRWE 2.1.8 and ITN does not work correctly when you click the "Check" button. Sometimes it says "Incorrect" but when you click "Show Me" it is obviously correct.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a ticket for you with Support and they will follow up with you via email.
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RAID 6 Error in IT Essentials Version 8
RAID 6 is wrongly shown requiring a minimum of 3 drives. Chapter 3.3.2.3
RAID 6 requires a minimum of 4 drives.
This error was previously reported in Version 7
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have opened a case with the Support Desk for you. Please look for follow up emails from them.
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final exam grade display error
The student with password M01013603 took the final exam and passed it, but nevertheless the evaluation is not displayed on the platform
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a ticket for you with the Support Desk. They will follow up with you directly.
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Test questions must NOT be low contrast - this violates accessiblity rules
Test questions must NOT be low contrast - this violates accessiblity rules.
MINIMUM contrast ratio for accessibility is 4.5:1 Light Grey tiny text on lighter grey is actually a violation of basic accessibility guidelines, and a sufficient cause for students to require an accommocation under ADA laws.2 votesReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. Our support team has reached out to you to try and obtain additional information as these are not the colors we see for exams.
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ITEV8 Check Your Understanding answers wrong
We have just started the ITEv8 course for the semester and notice that so far there are multiple instances where the Check Your Understanding answers are wrong. How do we get these corrected? I have attached the screenshots below of the answers that are listed.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. Our Curriculum and Assessment team have already been informed of these 2 errors. They are working to get them corrected. Please send any additional errors you find to the Support Desk.
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3.2.5 flow error?
Hi,
Attached is a contradictory flow that matches better shared content in the CyberOps Associate textbook section 3.2.5 Windows Boot Process. Again, the wording is correct in the textbook section, but the diagram has MBR and POST misplaced. The attached flow is from CompTIA A+ Guide to IT Technical Support 11th Edition. I may also consult that author.
Thanks,
Prof Alf1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support ticket for you. The team will follow up with you directly on this item.
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Brighter view
There is a problem with the view the diteils of the course. I atached a screen
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
I am unable to duplicate this issue. I recommend clearing cache and history, closing the browser, and trying again. You may also want to try in a different browser or a private window. If you still have difficulties, please contact the Support Desk with the course information.
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ITN Packet Tracer 10.4.3
Students aren't ready for IPv6 yet. This packet tracer (ITNv7 10.4.3) needs to moved down below the IPv6 module.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a ticket for you and will be following up with you directly on this item.