NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
45 results found
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wrong answer to a question - Networking Essentials Pretest Mod 4
It’s extremely easy to find the ID for a “hidden” network—all you have to do is use a utility like inSSIDer, NetStumbler, or Kismet to scan the network for a short while to show all of the current networks out there. It’s really that simple, and there’s plenty of other tools that do the same job — many of which are even free.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to share idea. We have opened a case with the Support Desk on this issue.
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network ess mod 3
The assessment at the end of module 3 does not take into account the Mac version of PT. Preferences on the mac is always under the label {Program Name} top left.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have opened a Support case for you regarding this question. They will work with the Curriculum and Assessment team.
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On an Assessment you can select some or many students, but in the actions to do with the selected students does not appear the option of an
On an Assessment you can select some or many students, but in the actions to do with the selected students does not appear the option of an Extention granted....why not?
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. If you continue to have issues with the assessments not activating correctly, please contact the Support Desk.
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test question with wrong answer _ CCNA ENSA_
Modules 1 - 2: OSPF Concepts and Configuration Exam
The answer is not correct. This was pointed out to me by an instructor from Sierra College
Thanks,Karen
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedI have opend a Support Ticket for this item. All issues regarding the Curriculum and Assessment content need to go through the Support Desk to be reviewed. We than work with the Curriculum and Assessment team to correct items.
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Error: Assessment Result Error - An error occurred while generating the Assesment Result
Hi!
I don't know if this is the right forum for this question, if I am not, I apologize and kindly let me know where I should get help.
My name is Harry Moissa, I am an instructor at the Instituto Federal Catarinense - Câmpus Araquari academy (20030485), I currently have the following classes open:
- CCNA R&S: Introduction to Networks (Portuguese - Brazilian - 6.00);
- CCNA R&S: Routing and Switching Essentials (Portuguese - Brazilian - 6.00);
- CCNA R&S: Connecting Networks (Portuguese - Brazilian - 6.00 - Legacy).
All scheduled to end on April 30, 2021.
However, students in all classes…
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. We have opened a Support Ticket for you regarding this issue.
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Probleme de chargement de la question packet tracer
la question d'examen qui nécessite l'application packet tracer ne se charge pas.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. We have created a ticket with the Support Desk regarding this issue. We will follow up with you in that ticket.
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creating customized quiz
before there use to be a option for creating our own quiz using existing all quiz. that facility is no more, Its a great facility please provide the facility
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. Instructors do have the option to create their own quiz in the new experience. If you are not seeing this option, I recommend contacting the Support Desk for additional assistance.
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How do students submit assignments
I am somewhat new to the Netspace. When I click on an assignment while viewing it as a student, I do not see anything like "submit" where a student may upload an a Word doc assignment.
I know I am just missing something but I have to have three classes ready to go in about a month and I want to make sure I am on top of it.
Thanks,
Joseph Ryan1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the feedback. Students will have the option to “Add Submission” when the assignment has been set up to allow submission types and the due date has not passed. If you continue to see issues with this, please contact the Support Desk.
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Questionable Module Group Exam Question
The attached image shows a question in the ENSA first Module Group Exam for
Module 2.
The question uses the standard network mask instead of the wildcard mask and
the explanation of the answer references the wildcard mask.Yes, I understand that the IOS now allows entering the subnet mask instead
of the wildcard mask when configuring a network statement. So, this question might
be easier for new learners to answer, but the explanation references using
a wildcard mask when the answers presented are clearly NOT using wildcard
masks. From my perspective, this is a questionable way to present this…1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. I have created a case for you with the Support Desk. They will be able to work with the Curriculum and Assessment Team on this item.
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Issue with Network Essentials
FYI to the Network Essentials team: The Ch 9 quiz has a scoring error - the best a student can do is 50%. All the other quizz scorings are fine.
I'm happy to report directly to the team, but was rebuffed after several attempts (and a digital assistant who couldn't help with this.)1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedWe have created a case for you regarding this issue. These types of items do need to be reported to the Support Desk directly and should not be posted here.
Please note, if the virtual agent does not provide a solution for you, you will be asked. If you say no, you will be given options to be routed to the Support Desk page.
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Lisibility of assessments
Make sure every answer proposed in a assessment page is visible. I didn't achieve a 100 pourcent note because I didn't see there was more than 2 answers available (Question about the result of ls, ls - lr, ls -l, ... command in which I thougt their was only 2 answers).
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. We have created a case with you at the Support Desk. Please look for additional emails related to this.
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Grade Book Poor
I am having many issues with this new horrible gradebook. Please use the other grade book so we can easy modify and have the availability for students to upload work to be graded.
1 vote -
Bad grading in Networking Essentials Quizzes
In the chapter quizzes in Networking Essentials, getting even one question wrong drops the students grade to around 50% for that quiz. How is the being computed? It seems to make no sense.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. I see a case was created with the Support Desk and they have worked with the Platform team to correct.
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Networking Essentials, Bad PT in Practice Final
The Packet Tracer item in the practice final has a list of things for the student to do in order to reach the web server and get the answer for the question. However, there is one thing missing and the student is NOT asked to do it, so they have to troubleshoot the PT in order to get the answer. The problem is that the wireless router has NO IP address on the WAN link.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. I found this is being tracked in a case with the Support Desk. I am closing this idea as Support will follow up with you once they hear back from the Curriculum and Assessment team.
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Bad answer in Networking Essential Quiz
Networking Essentials, Ch 8 Quiz
The question, "Fill in the blank:
Cisco 1941 router have one console port with an RJ-45 interface and a second console port with a ___________ interface."Is expecting the answer "USB." The answer in the reading material is "mini USB." This is a poor question for a fill in the blank. I have no problems with "USB" being the answer, but marking it wrong if the student gives the book answer of "mini USB" is wrong. Either both answers should be accepted or this should be a multiple choice question.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. I found this is being tracked in a case with the Support Desk. I am closing this idea as Support will follow up with you once they hear back from the Curriculum and Assessment team.
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Improve Listed Quiz Question
In Networking Essentials, Quiz Ch 5. The question "Fill in the blank:
Transport layer ports 1 through ____________ are used to indentify well-known ports."The answer you have is "port 1023." However, that is grammatically incorrect and a poor choice with a fill in the blank question. The answer should be "1023." Please note the "s" in "ports" prior to the number "1." This would indicate that ONLY the number is needed in the blank. Also, the number is the relevant part of the answer. Requiring the word "port" makes no sense.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for posting to Share Idea. I found this is being tracked in a case with the Support Desk. I am closing this idea as Support will follow up with you once they hear back from the Curriculum and Assessment team.
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ERROR
A student here made his final and skills earlier this week, I marked hem as "finished", and I would like to get his letter and certificate for CCNA 3. Why doesn't it work anymore???
His name is Bregt Van der Fraenen
Nico1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedStudents may have to click on the “Refresh Status” link on their I’m Learning page or instructors can click on the “Refresh Grades” link in their course details page. This information has been added to the FAQs to help individuals that experience issues. If the letter or certificates are still not available, please contact the Support Desk.
Note: This will change as we move to the New Platform Experience.
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copy quiz from one class to another
I wish we can be able to copy (export and import) a quiz from one class to another. Because entering the same class twice take a lot of time.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedI have created a ticket for you with our Support Desk so they can share the steps needed to copy a quiz. In addition, we have worked to update FAQs with this information.
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Create my own Exam in addition to Cisco NA
I want to create additional exams of my own, for my class.
Multiple choice, true false, short answer, calculations for IP Subnetting etc.Students should be able to access it after activation, like other NA Exams.
1 voteReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedInstructors have the ability to create their own quizzes in their courses. Some of the options you listed are available currently. As Cisco looks to enhance the Cisco NetAcad experience over the next several months, more quiz question types will become available. If you have any questions, please contact the Support Desk.
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CCNAv7 CCNA1 PT 11.10.1
Hi, For CCNAv7 CCNA1 Packet Tracer 11.10.1 project, one version of the project did not grade correctly. Please see the attachment. When doing subnetting, we address the host requirements according to their quantities, the largest first, then the 2nd largest, ... and so on. But as shown in the attachment, a student needs to swap line 3 and line 4 in order to obtain 100% from the PT project.
Please fix it.3 votesReferred to Helpdesk · AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) respondedThank you for the information. I have created a Support Desk ticket on your behalf regarding this issue. They will follow up with you by email.