Student Password reset required
Students can use the forgot password option if they need a password reset. However, in Networking Academies which as schools, working With 13-16 year olds, it would be extremely helpful if instructors (teachers) could have an option to trigger a password reset for the students. When a class is mid-flow, waiting for the student to sort out their password can be painfully slow, so giving the teacher the option to start that process would speed up things significantly. Please can we have this.
Thanks for your suggestion. Unfortunately we will not be able to implement your idea due to security and privacy issues.
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Anonymous commented
i really support this, even with adults students, password resets are a common problem
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Tim Childe commented
I have this problem, and I'm working with adults. I can trigger a reset on Microsoft 365, but not on Netacad. For me, it doesn't need to be able to reset the password directly, but at least to TRIGGER it - eg to send the reset password link to the registered email - though I can see how in some class situations, a direct reset would be very useful.
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Nanci Chabot commented
Great idea! It would relieve a lot of frustration for both student and teacher!
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Philip Houghton commented
Password reset is an emotive issue not helped by various interpretations of "data protection legislation". For many years Instructors had the ability to reset passwords using a reliable and secure system, this facility was removed a while ago and has been a "serious niggle" ever since. It can be very frustrating for the student (and Instructor) when locked out of their account and awaiting a password reset which could be for study or completion of a "due date" assessment submission. This applies to all students regardless of age or place of study
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Anonymous commented
Sounds like a very useful idea.
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Amaninder Singh commented
I fully support this and the password reset control with instructors will definitely help with the smooth running of classes
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Kamaludeen Abubakar Hampeto commented
Adding this will go a long way helping teachers.
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Mr O commented
Not really sure why this is not an option. Well done Stephen for flagging it up.
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Rob Beard commented
As a technician for a secondary school who spends most of my time resetting forgotten passwords I think this would be a welcome addition.
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Robert Balfour commented
This used to be a feature in the old netspace, and netacad would benefit from this option.
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Michael Maag commented
Good idea
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Gustavo Majano commented
It seems necessary to me. Thanks.
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F. M. Jeanette Geller commented
I have been with the Academy since 1990 and up until 2 or 3 years ago we used to have the option to reset passwords. Also, this is not just a high school thing. I teach college and my students will forget their passwords every now and then. This is a human nature thing. I think we should be given back that option.
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Andrew Smith commented
I agree - often, younger students can be challenging, especially if you are only teaching them once a week or once a fortnight and you need them to access netacad for assessment, reading, PT etc ... while we are aware that the 'security' is essential - this is probably hampering learning and therefore the effective teaching of students.
Please NetAcad rethink your model and consider this use case as commonplace.