NetAcad v3.0 Instructor FeedbackForum
Welcome! We are interested in learning about your ideas for improving Cisco Networking Academy. If you need assistance or would like to report a problem, please contact the support desk.
226 results found
-
Grades not transmitting
Some grades, particularly for the Final Exam are not transmitting to the instructor and showing the student as not complete. We have to dig into the exam itself and individual users report to see that they did in fact take the exam. Is this a known issue? It has happened after the new portal launch to several of our students.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a Support ticket for you so we can gather more details. Scores should be posted correctly and we need to investigate.
-
ITE 7.01 (de)
The Linux tools pwd is partly translated as pwt in the German version. This is certainly not helpful.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a Support Ticket for you regarding this issue. We will follow up with you with that ticket.
-
Error in ITE 7.02 (en) ITE/7.01/en/index.html#12.3.3.4
In the table in the middle of the page, the row is called Exponent. The values in the columns are 22, 21, 20. In my opinion, this does not make sense.
The terms base, exponent and power value are mathematical terms of the subject (hopefully I translated them correctly from German). Unfortunately, their meaning is not correctly represented in the column. If anything, the expression 2^2, 2^1, 2^0 makes sense or I didn't understand the table.
Many thanks
Malte1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a Support Ticket for you. We will follow up with you in this ticket.
-
Questionable Module Group Exam Question
The attached image shows a question in the ENSA first Module Group Exam for
Module 2.
The question uses the standard network mask instead of the wildcard mask and
the explanation of the answer references the wildcard mask.Yes, I understand that the IOS now allows entering the subnet mask instead
of the wildcard mask when configuring a network statement. So, this question might
be easier for new learners to answer, but the explanation references using
a wildcard mask when the answers presented are clearly NOT using wildcard
masks. From my perspective, this is a questionable way to present this…1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I have created a case for you with the Support Desk. They will be able to work with the Curriculum and Assessment Team on this item.
-
Issue with Network Essentials
FYI to the Network Essentials team: The Ch 9 quiz has a scoring error - the best a student can do is 50%. All the other quizz scorings are fine.
I'm happy to report directly to the team, but was rebuffed after several attempts (and a digital assistant who couldn't help with this.)1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
We have created a case for you regarding this issue. These types of items do need to be reported to the Support Desk directly and should not be posted here.
Please note, if the virtual agent does not provide a solution for you, you will be asked. If you say no, you will be given options to be routed to the Support Desk page.
-
Provide completed Packet Tracer Labs to instructors
I would like to have access to completed Packet Tracer labs for the courses I teach. For example CCNA Security Packet Tracer Lab 9.3.1.1
I'm not able to get this PT Lab to 100%.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I see you have contacted the Support Desk about this and they are working with the Curriculum and Assessment team. Please look for updates in your case with them.
-
Course resources are missing
The course resources for the CCNA Courses are missing (Page Not Found)
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting. We have opened a Support Ticket for you. Please look for updates through that ticket.
-
News & Events Issue
Most Of My News & Event Post Remain unread even After Reading The News & Events Posts , It's been more than the year i had this problem now it's becoming a headache. is it netacad system glitch ?
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. Some News and Event posts are updated after they have been published. When this happens the article will show as not being read again. If you do not think this is the reason, please contact the Support Desk.
-
English file in Ukrainian version of course CCNAv7 ITN
In Ukrainian version of CCNAv7 ITN course I see that Instruction for PT Lab 11.5.5 in English
11.5.5-packet-tracer---subnet-an-ipv4-network_uk-UA.pdf
IN ENGLISH1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for this information. We have created a case for you with the Support Desk to track this issue.
-
Fine tuning Virtual assistant
I guess fine tuning Cisco Netacad virtual assistant could help a lot. I was trying to use the support like but the virtual assistant wasnt helpful at all and i wasnt able to create a support ticket
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the suggestion. I have created a case for you with the Support Desk and they will follow up with you directly. I do see you were able to contact Support earlier in October so it appears you have been able to use the Virtual Assistant in the past. Hopefully we can determine what happened this time.
-
Arrumar erro de tradução em exercício
Há um erro de tradução no questionário do capitulo 2, do curso Introdução à Internet das Coisas (IoT) - UTFPR Digital e Inclusiva.
Abaixo está a mensagem enviada por um aluno, o erro acabou confundindo ele.Sobre o Questionário do Capitulo 2, tem um exercicio que fala:
"O que é exibido após o código a seguir é inserido em um interpretador do Python?adição = 22 + 10
print(addition)
Escolha uma:32
(syntaxerror)-...pois como não deveria haver um espaço entre os valores numéricos
[22]+[10]
nada (pois o comando print está errado)"A resposta correta, que esta sendo apontado pelo teste,…
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a Support Desk ticket for you regarding this item. Please look for emails for the ticket.
-
Lisibility of assessments
Make sure every answer proposed in a assessment page is visible. I didn't achieve a 100 pourcent note because I didn't see there was more than 2 answers available (Question about the result of ls, ls - lr, ls -l, ... command in which I thougt their was only 2 answers).
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. We have created a case with you at the Support Desk. Please look for additional emails related to this.
-
New platform layout
Hi,
I must say the new platform layout is not as user friendly as the old one. There has been a recent change in accessing the CCNA ITN v7 course material, which has restricted viewing the chapters information. I have included a screenshot here to explain further.
I know this might no the place to post this, but I am hoping this will be picked up and sorted out asap.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
I am unable to duplicate the user experience you have having. Please make sure your browser is set to have URLs open in a new tab or window. If this does not help, please contact the Support Desk.
-
Content in a full screen
Hello I have small screen since i am using surface, and the content is really not comfortable to read. I cannot see full picture sometimes. It would better to have this opportunity to place content in a full new page as it was in contenhub
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting. I am unable to duplicate the curriculum not opening in a new tab on a surface. Please ensure the browser supports opening URLs in a new tab or window. If you are still having issues, please contact the Support Desk.
-
Consolidate Feedback Forum Suggestions and Votes
Please aggregate the suggestions and their associated votes on this forum. There are a number of really good suggestions here however several are duplicates ( I am guilt of not reading as closely as I should).
It would be helpful to consolidate them so they can be better evaluated.
3 votesReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for the suggestion. We try to merge ideas and have been working to keep information in this area up to date. As we have to involve several teams, there are times we are not able to update this information as often. In addition, once something is archived we do not normally go back and merge those topics with anything new.
-
Reformat the CCNA7 Routing and Switching Course "Switching and Routing and Wireless Essentials"
The CCNAv7 Switching and Routing and Wireless Essentials website is not user friendly. It is totally different than the other two courses in the series. I am very much hoping that this course is reformatted.
The CCNAv7 Intro to Networking and the CCNAv7 Enterprise Networking, Security, and Automation have the same format as does the other Cisco courses. Please see below the difference is formats.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. Your CCNA v7 Switching and Routing and Wireless Essentials course is created in the New Experience. Your other two CCNA courses are created in the Legacy experience. We have been added new features to the New Experience and we encourage you to keep an eye on the News and Events section and the Share Idea posts.
-
Send mails to archived courses
I need to send informations to old courses.
I can't open archived courses to send mails1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. A Support Desk ticket has been created for you. Please look for an email through that ticket.
-
Correct misalignment on course landing page
When I logged in today using both Firefox and Chrome I found this misalignment on the course landing page for today's course. I have noticed it before, so as far as I know this is a new issue - perhaps related to a new link in the stack shown. File attached to depict the concern.
Thanks,
Sally Dunan
Honolulu Community College1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
Thank you for posting to Share Idea. I am unable to duplicate the issue you showed in your screenshot. Please contact the Support Desk if you continue to have this issue.
-
Grade Book Poor
I am having many issues with this new horrible gradebook. Please use the other grade book so we can easy modify and have the availability for students to upload work to be graded.
1 vote -
Modify ENSA 5.4.11 image
In ENSA on screen 5.4.11, it states "Host entries are not automatically listed prior to range entries." but the image doesn't have any range entries. The image on 5.4.10 should include range entries as well as 5.4.11 otherwise this statement isn't proven with the image.
1 voteReferred to Helpdesk ·AdminSandra Ray (Customer Support Director, or Executive, Cisco Networking Academy) responded
We have created a Support case for you to track this item. Once we know more from the Curriculum and Assessment team they will follow up with you.