During the discount voucher request process, if there is not one already, before a voucher request is submitted for the final time, there should be a confirmation popup box for the requesting student to confirm for the final time before submission. This is to make certain that the student is purposefully requesting the correct voucher (either ICND1 or ICND2 or Composite Exam). Once submitted, as I understand, the process is not changeable. This popup box is very much like what one would encounter when permanently deleting a file or a folder in Windows environment.